Welcome, Guest. Please Login or Register
SAYNOTO0870.COM

<---- Back to main website

 
Home Help Search Login Register

Page Index Toggle Pages: 1
Send Topic Print
Patient Line ups charges.. (Read 3,559 times)
nutellajunkie
Full Member
***
Offline


[GURU MEDITATION]

Posts: 191
Alba
Gender: male
Patient Line ups charges..
Apr 13th, 2007 at 12:18pm
 
From The Register:

Patientline is more than doubling the price paid by patients making phone calls from hospital.

Calls from a hospital bed currently cost 10p a minute, but this is going up to 26p. Patientline provides internet access, televisions, and phones for hospital patients.

Patientline claims the cost is justified because of its infrastructure investment.

Incoming calls are also charged at far more than the national rate - calls are charged at 39p a minute off-peak or 49p a minute on weekdays between 8am and 6pm. TV services are £3.50 a day, games are available for 30p a go, and internet access is 10p for 2.5 minutes.

The company was investigated by Department of Health regulators for excessive charges last year, but cleared of any wrongdoing.

The company told the BBC it was cutting the prices it charges for TV access, which is what the majority of patients use most.

The company has had a captive market for phone calls thanks to the lack of payphones in hospitals and the ongoing ban on mobile phone use. Last month, health minister Andy Burnham said there was no need for the ban on mobile use except in some intensive care and premature birth units. ®

my opinion:
So what if patients dont need all this if they arent interested.. They still have to pay for increased prices, just to compensate users of other services?

Still, my opinion is like yours, this is all alot of...
Back to top
 


Call 0800/0808/0500 with no credit! True unlimited talk/text/data. PM for recipe.
WWW  
IP Logged
 
firestop
Full Member
***
Offline


Do unto others, before
they get a chance to
do....

Posts: 164
Re: Patient Line ups charges..
Reply #1 - Apr 13th, 2007 at 1:53pm
 
Following the big 'national' news item the week before last that Patientline was upping prices by 160%, I wrote to our local paper and they then reported (as front page headline) the fact that the increased price of 26p per min had been operating in all Patientline Scottish hospitals for the previous 3 weeks.
Patientline refers to this as a 'trial' - so we up here had the 'benefit' of the 160% increase for 3 weeks longer than the rest of the UK.  We are so grateful!!!
Patientline said that the trial   "..is our ongoing commitment to improved service".
Is there no end to their deviousness??
Back to top
 
 
IP Logged
 
Page Index Toggle Pages: 1
Send Topic Print
(Moderators: Forum Admin, bbb_uk, CJT-80, Dave, DaveM)

Website and Content © 1999-2024 SAYNOTO0870.COM. All Rights Reserved. (DE)
Written permission is required to duplicate any of the content within this site.

WARNING: This is an open forum, posts are NOT endorsed by SAYNOTO0870.COM,
please exercise due caution when acting on any info from here.


SAYNOTO0870.COM » Powered by YaBB 2.5.2!
YaBB Forum Software © 2000-2024. All Rights Reserved.


Valid RSS Valid XHTML Valid CSS Powered by Perl Source Forge