Atlas Direct, which is an insurance company, has offices in London N7.  There are several geog numbers listed for them there, try one of them:

ATLAS KEY MEDIA UNIT 33 KINGS EXCHANGE TILEYARD ROAD LONDON N7 9AH   020 7691 0760
020 7700 2722 (fax) 

ATLAS TRAVEL INSURANCE 37 KINGS EXCHANGE TILEYARD ROAD LONDON N7 9AH   0870 811 3344 
(for the sake of completeness)

ATLAS TRAVEL INSURANCE SERVICES LTD KINGS EXCHANGE TILEYARD ROAD ISLINGTON LONDON N7 9AH   020 7609 5000, 020 7609 5011 (fax)

Yes Dave, I did try the geographical number but they told me that they no longer provide medical screening services for Atlas and referred me to the new number.

hansi wrote on Apr 18^th, 2007 at 2:12pm:

So what you are saying is that medical screening is sub-contracted out and that the provider has now changed. So who is the new provider? 

Dave wrote on Apr 18^th, 2007 at 2:18pm:

From terms and conditions:

Quote:


Policies are underwritten by White Horse Insurance Ireland Limited. Policy booklet is here.

White Horse Ireland's contact details are:

Website: http://www.whitehorseinsurance.com/

Address:

White Horse Insurance Ireland Limited
14 Clyde Road
Ballsbridge
Dublin 4

Referring back to the policy booklet, there is a 24 hr medical assistance number: 01252 740020 and fax: 01252 740110. These numbers are in Surrey and the address is near Blackburn. They mention Inter Group Assistance Services.

hansi wrote on Apr 18^th, 2007 at 3:02pm:

I have found some more information and amended the above post.

The address is the only address shown on the page for the terms and conditions. It shows the company name and PO Box address of the company that underwrites the policy. Thus, this is the provider of the policy I mentioned above, and is where calls about the policy will go.

Indeed, the 01420 number you called will probably go through to the old provider and not Atlas itself. So I am on the right track and it is a contact number at the White Horse office we are looking for.

The address is a PO Box, so doesn't exist in so much as it isn't the building where the company is based. Nevertheless, a Google of its post code, "BB4 0BQ" reveals several other clients that White Horse underwrites policies for.

The other clue in the PO Box address is that they are based in Wavell House in Rossendale. The dialling code there is 01706, the code for Rochdale.

A Google of "wavell house" rossendale reveals other businesses based there. They seem to have post code either BB4 4NB or BB4 4PA.

I note that MyTravel have offices there for Airtours and others and that White Horse is infact part of MyTravel Group. A search of our database for mytravel reveals an entry for Airtours with an 01706 number: 01706 745900 It says it's head office, although Googling it reveals it might go to a nearby office and not Wavell House. Nevertheless, they may be able to put you through. If this doesn't work, there are quite a few other 01706 numbers I can see on Google connected with MyTravel.

Hansi, ref. my earlier post I rang the London geographical number 020 7609 5000 and asked if this was the right number to discuss the renewal of my travel insurance.

The answer was YES.    

lompos wrote on Apr 18^th, 2007 at 5:23pm:


sorry again, but I think you have the wrong end of the stick. I have no problem in renewing my cover, I can do that online. What I need is the geographical number for the Company that does the Medical Screening for Atlas, so that I can ascertain that they will continue to cover my wife's pre existing medical condition on renewal of my Atlas Insurance. It is an entirely different company from Atlas.. It is not the Atlas number I want, just the Medical Screening number