christopher
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Posts: 15
Birmingham, UK
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That was the only thing I found useful in my O2 contract. I REALLY noticed it when I moved to T-Mobile (had to make lots of calls to UPS customer support when they lost some packages being delivered, on 0870 - £17 extra on top of my bill!) and I couldn't find a geographical alternative on this site.
That was the only good thing about O2 in my opinion, their customer service was abysmal for the entire 12 months of my contract and they didn't even make the slightest attempt to retain me even though I'd signed up, purchased their flagship handset and was paying a fair amount per month - every month, on time, never any problems from me.
I'm more than happy now paying less to T-Mobile monthly and getting unlimited 3G AND a gorgeous handset for less than what I paid for my O2 handset too... Hah. Why do I suspect that O2 will be trying to keep this tariff change quiet!
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