Slightly off point but what about a system like

0871 1xx xxx at 1p per minute
0871 2xx xxx at 2p per minute
0871 3xx xxx at 3p per minute

and so on

Response to ICSTIS Consultation sent to Project Manager of ICSTIS by Maxadolf 21/06/07

I have just familiarised myself with the ICSTIS  consultation questionnaire and associated summary of its proposals.  It is extraordinary that, notwithstanding the myriad complaints of abuse using non-geographic numbers, your fundamental approach will make no significant dent into the continued perpetration of these abuses.  I seriously question whether the ICSTIS may be an instrument of the telecommunication industry and their clients with an agenda working on behalf of those organizations that use the system to generate additional revenue which, you know very well, is dishonestly acquired.   Do you have any idea of the sheer anger and frustration that members of the public have to endure because of these abuses, contrived queuing on 087 numbers being the most offensive?



Instead of producing a bureaucrat’s charter which you refer to as a “Consultation Questionnaire”, would your organization please use some basic common sense and resist making a career out of formulating even more opportunities for telecommunication thefts.  Any system that you propose that allows companies or individuals to contrive revenue creating opportunities without benefit to the public is plain criminal in intent and action.  Why cannot you people see this?   Why don’t you simply purge the system using the kind of common sense expected of the man on the proverbial Clapham Omnibus?   Anything that falls short of such common sense by providing new opportunities of fraud and theft can only lead to one horrible and disgusting conclusion: namely, that the ICSTIS and telecommunication industry along with their corrupt clients are working  to a common agenda that ignores ethical codes of conduct and the lawful rights of the public to avail themselves of an honest, commercial service.



Two criteria that the ICSTS show no awareness of, are:



Providing the public with a commercial telecommunication facility that does not double-charge the public.  Paying the Communication Provider a competitive rate is one thing; back-handers paid to their clients at the expense of the public is another, especially when the latter are the victims of contrived delays that are charged at premium rates.
Incentives to corrupt companies to continue generating undeclared, line revenues using the very system that you are proposing.  What is the point of setting up another corruptible system?


Please do not make the mistake of disregarding the sheer anger engendered by past  and present abuses perpetrated under the noses of the various “Regulating” bodies.  The public are not stupid!








>:(

johnday1 wrote on Jun 21^st, 2007 at 7:19pm:

   

wacs wrote on Jun 21^st, 2007 at 7:26pm:
Basically, those companies that have 09x numbers are also obliged to publish cheaper rate numbers like 084x/087x.  It is stressed that this alternative number for contacting companies holding 09x is purely for complaints concerning their 09x and that companies can't provide another 09x number for contact - instead 084x/087x numbers are allowed.

Now what ICSTIS propose is that once 0871 is regulated by ICSTIS then companies must still provide non-premium rate numbers for those making complaints concerning an 0871 number however this would mean that companies using 0871 could still give out another 0871 for those that have an official complaint concerning the 0871 number.

Therefore, if anyone has a complaint with a company concerning their 0871 number that they shouldn't (although ICSTIS thinks it ok) for that company to issue another alternative 0871 to complain about their main 0871 number.

Does that make sense?

NGMsGhost wrote on Jun 21^st, 2007 at 8:02pm:
Yep, that's it.  Been a v long day and god knows how many times I've climbed the wall 

Fabian wrote on Jun 22^nd, 2007 at 6:38pm:


Hello Fabian,

Its good to hear from you and a post from you on this site is indeed a rare pleasure despite the sterling service you put in on behalf of this campaign when you attended the meeting at Ofcom.

In answer to your question the little blighters at ICSTIS do their very best to hide the responses to their consultations but they can be found at the link below for previous consultations where you can find my own very strong opposition to their earlier pre-consultation on the 0871 matter. Not of course that they listened being entirely in the pockets of the call centre industry.  Here is the link:-

www.icstis.org.uk/service_providers/responsestoconsultations/default.asp

Unfortunately though the policy of ICSTIS seems to be not to publish responses to consultations until after they have closed and even then not for several weeks.  If you object to this as I do perhaps you would like to email their top brass with your views.  These can be found at:-

www.icstis.org.uk/about/icstis/executive/directors.asp

You might like to email the Chief Executive George Kidd, Director of Policy Paul Whiteing and Director of Standards & Communications Trays O'Reilly to express your displeasure at the non publication of responses received while the consultation is still open.

The key think Fabian is to ignore their questionnaire and just read the 0871 document and then object to the things in it you feel are wrong.

If you respond to the questionnaire then you will be playing their game by only responding on what they want to hear about while missing many of the key issues.

I look forward to reading your response to the 0871 consultation on the ICSTIS website in due course.

Hello
I`ve submitted the ICSTIS 0871 Consultation document using the prepared answers, hope it gets somewhere.
Great site, keep up the good work

There is only 2 days left before this consultation closes so I guess I'll have to submit my response.  I plan on doing it tonight