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ICSTIS 0871 Consultation (Read 108,844 times)
NGMsGhost
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Re: ICSTIS 0871 Consultation
Reply #60 - Jun 29th, 2007 at 9:22pm
 
Dave wrote on Jun 29th, 2007 at 8:59pm:
It is also apparent that ICSTIS is supposedly seeking to police these numbers, but because the SPs say that they can't abolish call queueing, ICSTIS won't outlaw this. So what's the point in regulation?  Roll Eyes


Why its purely to keep up appearances old chap. Wink Roll Eyes Angry Angry Angry
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Re: ICSTIS 0871 Consultation
Reply #61 - Jul 8th, 2007 at 7:45pm
 
I have come across Federation of Communication Services's 0871 response here.

A quick glance at it reveals that they also surprisingly believe ICSTIS is placing too much regulation on 0871.
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Re: ICSTIS 0871 Consultation
Reply #62 - Jul 25th, 2007 at 8:06am
 
Consultations from ICSTIS are here.

Four weeks on, we are still waiting for publication of the responses to the 0871 consultation.
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Re: ICSTIS 0871 Consultation
Reply #63 - Aug 19th, 2007 at 1:42pm
 
Just viewing the 0871 research report here (.pdf).  I noticed under section 2.x it states that calls to NGNs from landlines have fallen by 50% and the possible reasons for this are:-  
  • an increasing volume of calls originating from mobiles
  • the more frequent use of the Internet to gain access to the services and information
    available via non-geographic numbers
  • the lack of clarity regarding the cost of non-geographic calls from both fixed and
    mobile networks is deterring end users from calling.
Over the past year or so, I'd say it's likely to be the last reason but also something that ICSTIS' research didn't mention and that is the use this sites database of alternatives.   Wink
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« Last Edit: Aug 19th, 2007 at 1:43pm by bbb_uk »  
 
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Re: ICSTIS 0871 Consultation
Reply #64 - Aug 19th, 2007 at 8:36pm
 
As far as I can see, the (far too long) report is based on opinions of organisations who use 0871 and other 08x numbers and not on consumers.  Conclusions are based on small samples and again from the point of view of organisations.
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Re: ICSTIS 0871 Consultation
Reply #65 - Aug 19th, 2007 at 8:45pm
 
kk wrote on Aug 19th, 2007 at 8:36pm:
As far as I can see, the (far too long) report is based on opinions of organisations who use 0871 and other 08x numbers and not on consumers.  Conclusions are based on small samples and again from the point of view of organisations.


That was the basis on which I found both their 0871 Pre-Consultation and Consultation documents to be written.  Namely entirely favouring the interests of the NGN call centre industry and completely ignoring the best interests of the UK citizen consumer.

Whatever one may say about NEG at least one of their members of staff has the guts to actually put their head above the parapet here, whereas we never hear a comment from the overpaid useless loafers at Ofcom or ICSTIS from one end of the year to the other. Shocked Angry Smiley Smiley Smiley
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Re: ICSTIS 0871 Consultation
Reply #66 - Sep 21st, 2007 at 8:03pm
 
I emailed ICSTIS (or whatever they're called now) over the lack of responses concerning this consultation on their website.

I was told that the non-confidential responses are expected to be posted in next few weeks at the same time as their 'statement of the future' regulation.  I take this to mean what they've decided to do over (lack!) regulation of 0871 numbers.

Although, IMHO, I believe ICSTIS had already made their mind up from the outset anyhow and was just going through the emotions because they are obliged to even though they've already made their minds up.


A little like Ofcom  Cheesy
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« Last Edit: Sep 21st, 2007 at 8:09pm by bbb_uk »  
 
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Re: ICSTIS 0871 Consultation
Reply #67 - Sep 21st, 2007 at 11:29pm
 
bbb_uk wrote on Sep 21st, 2007 at 8:03pm:
I emailed ICSTIS (or whatever they're called now)

I think it's 'Phoneplotlost'.
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Re: ICSTIS 0871 Consultation
Reply #68 - Sep 22nd, 2007 at 5:31am
 
pw4 wrote on Sep 21st, 2007 at 11:29pm:
Phoneplotlost


LOL! I like it Cheesy
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Re: ICSTIS 0871 Consultation
Reply #69 - Nov 19th, 2007 at 11:33pm
 
Some responses to the 0871 consultation are available at:

http://www.phonepayplus.org.uk/service_providers/responsestoconsultations/0871ne...

No responses from the 'general public' as yet.
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Re: ICSTIS 0871 Consultation
Reply #70 - Nov 19th, 2007 at 11:35pm
 
I've never heard of TUFF (Telecom UK Fraud Forum) - this body really needs to investigate fraudsters-in-chief Ofcom and ICSTIS.

http://www.phonepayplus.org.uk/pdfs_consult/0871_industryresponses/tuff_0871.pdf
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Re: ICSTIS 0871 Consultation
Reply #71 - Nov 20th, 2007 at 12:05am
 
Seems like the highly competent ICSTS/PhoneScamPlus cannot even adhere to confidentiality requests from respondents:

RESPONSE TO 0871 SERVICES: AN ICSTIS CONSULTATION

http://www.phonepayplus.org.uk/pdfs_consult/0871_industryresponses/reality_telec...

Full detail is provided in our response, which we would request is kept
CONFIDENTIAL.


Assuming this is in fact the confidential response, whatever the meaning of 'confidential' in this context:

<<
CONFIDENTIAL
Reality Telecom Response to 0871 Services: An ICSTIS Consultation.
We welcome the opportunity to respond to the ICSTIS consultation on 0871
services. Reality Telecom provides inbound call numbers to thousands of small and
medium businesses in the UK under the Call Navigator brand. A brief summary of
our main points is shown below, followed by more detailed responses to individual
questions raised in the consultation.

Please note that throughout our document we use the term information provider to
mean the provider of the content on the 0871 number. We are aware that ICSTIS
use the term ‘service provider’ to include the content provider, but we do this to
avoid confusion with intermediary sales channels who under current ICSTIS
definition are deemed to be service providers, even though they do not provide any
content.

[...]

>>
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Re: ICSTIS 0871 Consultation
Reply #72 - Nov 20th, 2007 at 12:02pm
 
idb wrote on Nov 20th, 2007 at 12:05am:
Seems like the highly competent ICSTS/PhoneScamPlus cannot even adhere to confidentiality requests from respondents:

RESPONSE TO 0871 SERVICES: AN ICSTIS CONSULTATION

http://www.phonepayplus.org.uk/pdfs_consult/0871_industryresponses/reality_telec...

Full detail is provided in our response, which we would request is kept
CONFIDENTIAL.
As of this morning, the response has been removed, nevertheless I took a copy of the CONFIDENTIAL response for good measure - it's useful to know what the scamming industry doesn't want us to know.

Good old ICSTIS. It's good to know that Britain's regulators know what they are doing. Publishing CONFIDENTIAL responses on a public web site.  
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« Last Edit: Nov 20th, 2007 at 12:04pm by idb »  

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Re: ICSTIS 0871 Consultation
Reply #73 - Nov 20th, 2007 at 10:08pm
 
idb, don't suppose you've also seen the other balls up a government-related office has made today?  Shocked

Oh, and what exactly does the telephone scamming business not want us to know (having not seen this "confidential" document)?
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« Last Edit: Nov 20th, 2007 at 10:09pm by jgxenite »  

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Re: ICSTIS 0871 Consultation
Reply #74 - Nov 20th, 2007 at 11:48pm
 
jgxenite wrote on Nov 20th, 2007 at 10:08pm:
idb, don't suppose you've also seen the other balls up a government-related office has made today?  Shocked)?
Yes, I was watching thhese events unfold while at work today. A monumental failure by HMG, compounded by its use of a NGN for those seeking help. So, those on cellular networks have to pay up to 40ppm to seek advice about a government balls-up. Will these idiots ever learn?!?! Do they ever read COI advice? I suspect a FOI is imminent, requesting just how much HMRC has taken from calls related to this c0ck-up.

jgxenite wrote on Nov 20th, 2007 at 10:08pm:
Oh, and what exactly does the telephone scamming business not want us to know (having not seen this "confidential" document)?
It's a rather boring response - I can email you the pdf if you like - PM me if so. I feel like posting the whole confidential response here to be honest - ICSTIS has shafted me once before, and I suppose I'd get some weird sense of satisfaction in publishing what it has already mistakenly made public, however I don't want the sayno moderators to be put in a difficult position should ICSTIS complain and request that it be removed.
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« Last Edit: Nov 20th, 2007 at 11:56pm by idb »  

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