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ICSTIS 0871 Consultation (Read 109,570 times)

loddon

Supreme Member

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Posts: 599
Reading UK
Gender: male

Re: ICSTIS 0871 Consultation
Reply #90 - Feb 6^th, 2009 at 3:39pm

idb wrote on Nov 29^th, 2007 at 1:16am:

I wrote, via email, to George Kidd last night complaining about the lack of publication of consultation responses from the public on the PPP web site. Just had a look, and it seems that public responses are now available.

How apt of you idb, to invent the abbreviation "
PPP
" for Phonepayplus or Phonescamsplus as some have named it.

The Directors of a company known as

"PPP"

have recently pleaded guilty to an immense fraud (though not quite in the Madoff league, although they undoubtedly "made off" with the loot).

http://www.sfo.gov.uk/news/prout/pr_602.asp?id=602

Guilty pleas in a multi-million buy-to-let fraud
John Potts, Peter Gosling, Natalie Laverick, Peter Graham and Eric Armstrong have all pleaded guilty to fraud offences in relation to their activities as directors of the PPP property investment companies operated from Gateshead They are to be sentenced in mid to late March 2009.

Birds of a feather? Tarred with something of the same type of brush?

« Last Edit: Feb 6^th, 2009 at 3:40pm by loddon »

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jrawle

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Didcot, Oxfordshire
Gender: male

Re: ICSTIS 0871 Consultation
Reply #91 - Feb 6^th, 2009 at 8:21pm

NGMsGhost wrote on Feb 5^th, 2009 at 12:15pm:

Also excess queues on 0871 will need to start being reported to PhonePayPlus after August 1st to try to encourage enforcement action. Only problem is that I highly doubt any members of this forum will be calling these numbers and the people who do call them will be wolly unaware of the new regulatory regime. Cry

I thought most of the aspects of regulation that apply to 09 numbers, including queueing, weren't going to apply to 087 numbers even under PhonePayPlus.

What's the time limit again? 15 seconds?

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irrelevant

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Posts: 409

Re: ICSTIS 0871 Consultation
Reply #92 - Feb 7^th, 2009 at 10:39am

It's as clear as mud, but, without wading through the code of practice itself, I think the only regulation in respect of queuing times published so far is that in the November 2007 document here (PDF)
Quote:

Delay/call queuing (5.4.2) Consumers should be provided with information regarding
their expected wait times to allow them to decide whether to continue to hold or not,
especially during peak busy periods.

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