Welcome, Guest. Please Login or Register
SAYNOTO0870.COM

<---- Back to main website

 
Home Help Search Login Register

Page Index Toggle Pages: 1
Send Topic Print
Tesco Telecom misselling. Ofcom Investigation. (Read 2,184 times)
moneysavin
Full Member
***
Offline



Posts: 131
Tesco Telecom misselling. Ofcom Investigation.
May 6th, 2007 at 4:00am
 
"Ofcom has opened this investigation following a significant increase in the number of Tesco Telecoms’ orders cancelled using the ‘Cancel Other’ process. ‘Cancel Other’ is the industry term for a process whereby (during the 10 working day transfer period) the losing provider is able to cancel an order to switch a consumer to another provider. The use of ‘Cancel Other’ is only permitted in certain circumstances, including where an allegation of mis-selling has been made by the consumer or where the gaining provider fails to cancel a transfer upon the consumer’s request.

Ofcom has also received complaints from consumers who allege they were mis-sold Tesco Telecoms’ fixed-line telephone service. Complainants also allege that Tesco Telecoms failed to cancel orders on request and/or that consumers were forced to contact their existing supplier to prevent the transfer of service to Tesco Telecoms. "

http://www.ofcom.org.uk/bulletins/comp_bull_index/comp_bull_ocases/open_all/cw_9...
Back to top
« Last Edit: May 6th, 2007 at 4:04am by moneysavin »  
 
IP Logged
 
Page Index Toggle Pages: 1
Send Topic Print
(Moderators: Dave, Forum Admin, CJT-80, bbb_uk, DaveM)

Website and Content © 1999-2024 SAYNOTO0870.COM. All Rights Reserved.
Written permission is required to duplicate any of the content within this site.

WARNING: This is an open forum, posts are NOT endorsed by SAYNOTO0870.COM,
please exercise due caution when acting on any info from here.


SAYNOTO0870.COM » Powered by YaBB 2.5.2!
YaBB Forum Software © 2000-2024. All Rights Reserved.


Valid RSS Valid XHTML Valid CSS Powered by Perl Source Forge