Welcome, Guest. Please
Login
or
Register
SAY
NO
TO
0870
.COM
<---- Back to main website
NEW: MOBILE PHONE DEAL COMPARISONS
CHECK OUT OUR NEW MOBILE PHONE DEAL COMPARISON SERVICE. GET THE BEST DEAL ON A NEW PHONE
SAYNOTO0870.COM
›
Main Forum
›
Geographical Numbers Chat
› Tesco Telecom misselling. Ofcom Investigation.
(Moderators: Forum Admin, DaveM, Dave, bbb_uk, CJT-80)
‹
Previous Topic
|
Next Topic
›
Pages: 1
Tesco Telecom misselling. Ofcom Investigation. (Read 2,192 times)
moneysavin
Full Member
Offline
Posts: 131
Tesco Telecom misselling. Ofcom Investigation.
May 6
th
, 2007 at 3:00am
"Ofcom has opened this investigation following a significant increase in the number of Tesco Telecoms’ orders cancelled using the ‘Cancel Other’ process. ‘Cancel Other’ is the industry term for a process whereby (during the 10 working day transfer period) the losing provider is able to cancel an order to switch a consumer to another provider. The use of ‘Cancel Other’ is only permitted in certain circumstances, including where an allegation of mis-selling has been made by the consumer or where the gaining provider fails to cancel a transfer upon the consumer’s request.
Ofcom has also received complaints from consumers who allege they were mis-sold Tesco Telecoms’ fixed-line telephone service. Complainants also allege that Tesco Telecoms failed to cancel orders on request and/or that consumers were forced to contact their existing supplier to prevent the transfer of service to Tesco Telecoms. "
http://www.ofcom.org.uk/bulletins/comp_bull_index/comp_bull_ocases/open_all/cw_9...
Back to top
«
Last Edit: May 6
th
, 2007 at 3:04am by moneysavin
»
IP Logged
Pages: 1
SAYNOTO0870.COM
›
Main Forum
›
Geographical Numbers Chat
‹
Previous Topic
|
Next Topic
›
(Moderators: Forum Admin, DaveM, Dave, bbb_uk, CJT-80)
Forum Jump »
Home
» 10 most recent Posts
» 10 most recent Topics
Main Forum
- Geographical Requests
- Geographical Numbers Chat ««
- Government and Public Sector
- Call Providers
- Freedom Of Information Responses & Requests
- Site Related
System Messages and Announcements
- System Messages and Announcements (Read Only)
Website and Content © 1999-2024 SAYNOTO0870.COM. All Rights Reserved. (DE)
Written permission is required to duplicate any of the content within this site.
WARNING: This is an open forum, posts are NOT endorsed by SAYNOTO0870.COM,
please exercise due caution when acting on any info from here.
SAYNOTO0870.COM
» Powered by
YaBB 2.5.2
!
YaBB Forum Software
© 2000-2024. All Rights Reserved.