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Alliance & Leicester - Internet Savings (Read 8,948 times)
paropilot
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Alliance & Leicester - Internet Savings
May 10th, 2007 at 9:53am
 
Alliance and Leicester has discontinued its 0845 3002562 internet savings 'helpline'. Dialling it or its geographical equivalent listed by this website produces a recorded message "This number has been discontinued. Please redial using 0870 9001199".

~ Edited by Dave: Thread title amended
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« Last Edit: Sep 27th, 2007 at 1:35pm by Dave »  
 
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carolina
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Re: Alliance & Leicester
Reply #1 - May 11th, 2007 at 1:48pm
 
I have also just tried to get through to Alliance and Leics using the 0113 220 1505 number, but get a message saying that this number is no longer in use and I should redial using 0870 900 119.
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Heinz
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Re: Alliance & Leicester
Reply #2 - May 11th, 2007 at 2:30pm
 
Interesting, their website still says:

Quote:
If you are worried that someone may already have your personal security details, then please contact us on 0845 300 2562 (please dial +44 113 220 1505 if calling from outside the UK).
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After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015
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a very nice man
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Re: Alliance & Leicester
Reply #3 - May 11th, 2007 at 2:37pm
 
Can confirm that using Voipcheap (where the number is hidden, and often looks like it's from abroad) you get the message that the number is no longer in use and has been changed to 0870 900 1199
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Wooden balance bikes for only £35 + postage. www.easycyclers.co.uk
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paropilot
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Re: Alliance & Leicester
Reply #4 - May 11th, 2007 at 4:53pm
 
This is obviously a moneymaking wheeze by A&L. I have since found that their internet savings account can only be operated online and if you have problems you must dial the 0870 number. In the past I have used the 0113 geo number without problems.
I have written to A&L suggesting that they visit this website to see the weight of opinion against these telephone ripoffs. Unfortunately while you can open and pay into the account online you cannot close it so I was forced to use the 0870 number to do so. It's the only time I'll use it: my wife and I yesterday closed all our accounts with A&L and moved them to other providers which do not raise obstacles to contacting them.
A&L rates are not competitive anyway.
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Dave
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Re: Alliance & Leicester
Reply #5 - May 11th, 2007 at 5:08pm
 
paropilot wrote on May 11th, 2007 at 4:53pm:
This is obviously a moneymaking wheeze by A&L. …

You should read the rather appropriately named Banned by Alliance & Leicester thread then.
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Dave
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Re: Alliance & Leicester
Reply #6 - May 14th, 2007 at 6:45pm
 
carolina wrote on May 11th, 2007 at 1:48pm:
I have also just tried to get through to Alliance and Leics using the 0113 220 1505 number, but get a message saying that this number is no longer in use and I should redial using 0870 900 119.

Changing the last digit to 6 gets through to Alliance & Leicester.
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Dave
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Re: Alliance & Leicester
Reply #7 - May 15th, 2007 at 7:04pm
 
A number has been entered as an alternative for "Customer services" 0116 2002591.
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derrick
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Re: Alliance & Leicester
Reply #8 - May 16th, 2007 at 12:27pm
 
Dave wrote on May 15th, 2007 at 7:04pm:
A number has been entered as an alternative for "Customer services" 0116 2002591.


I have just rung that number and it is  "Alliance & Leicester Complaints Department"

Maybe a good number to bombard with complaints  Grin
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nonchalant
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Re: Alliance & Leicester - Internet Savings
Reply #9 - Jul 10th, 2007 at 10:31pm
 
big thank you Grin Grin for providing the alternative 0800 number for A & L current accounts. First time i rang the number it said A & L credit card then i thought i got the wrong number but if you choose option 2 it takes you to current accounts etc...brilliant..i got to spend time shouting about their ridiculously high bank charges
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« Last Edit: Oct 8th, 2009 at 11:39am by Dave »  
 
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