Dave wrote on Apr 16^th, 2010 at 8:17pm:


Dave et al

Thanks for your comments - here goes...the results of what I tried over last weekend:-

The 0208 number still works...I prefixed this with 141; the call was picked up and answered...no problems.

The 0845 number still works......I prefixed this with 141, the call was picked up and I even went live on air in a show.

Not once was I told what number I should be calling etc.....i.e. the 0901 one.....

But shock, horror, they have now gone and also changed their text number from Text: 07793 981458 to.....64643 - £1 per text!!!          

So, there goes that option too.....I will now carry on using the email option which is still available, as well as still dialling the 0208 and 0845 numbers until they are stopped/we are told to dial the 0901 number!

Any further comments?

Thanks and regards

jamesbond wrote on Apr 21^st, 2010 at 11:29am:


James Bond

Thanks for letting me know - don't think I'll be using this short code at all, unless I absolutely have to, or am desperate!

NOT!!!

Regards

@2old4this

Any further thoughts/comments on this, please?

happy37 wrote on Apr 20^th, 2010 at 8:41pm:


Good morning everyone...

Here's a further update for anyone else who listens to this station, or participates in their shows by phoning in, texting or sending an email:-

The 0208 number still works.....            

The 0845 number no longer works......the station has now reserved this number to be used only in 1 particular show on a Sunday each and every weekend from 10am to 12noon.

This is the only time that this number works - it does not work at all after 12noon - a recorded voice says that this number is unrecognised.

The text option is still the same - texts are still sent to 64643 - £1 per text!!!        

Yet another brand new phone number has been introduced - the station went from using the 0208 number to 0845, then they moved to 0901 360 1458  

(£1 flat rate).

This has now been stopped, and lo and behold:-

We are now told to use:-

0906 739 0010  

(£1 a minute)        

So, I think I know what my options are from here onwards:-

Email and phone (0208) number until it is stopped for good!!!!!

Any comments - please feel free to add to my post.

Regards

Dave

Thanks for your prompt reply.

The email addresses are normally given/read out during the shows by each respective presenter.

The presenters used to have their own, personal email addresses such as xxxx.xxxx@sunriseradio.com (xxxx.xxxx being the name in firstname.lastname format).

This was stopped and replaced with the one generic studio@sunriseradio.com email address.

Hope this helps.

Regards

Dave

Thanks for your help with this - it's much appreciated.

If anything else changes, I will post back on here to let everyone know.

Regards

happy37 wrote on Jun 21^st, 2010 at 10:35am:

This is a network-based announcement redirecting to the reception number, as opposed to a recording played out by the company itself. This suggests to me that the incoming 020 number for the studio line has been changed so as to ensure that all callers are charged the premium rate.

I believe that it would be against the rules to make the redirection message read out a 09 number, hence the reason it gives the reception number.


happy37 wrote on Jun 21^st, 2010 at 10:35am:

I can only think of two who will know this. The radio station's telephone provider and those in the radio station who have requested the change. I think it's safe to say that none of the above will be willing to divulge the number to you, or any other customer... err listener.


I also note that the unverified studio number we had for sister station, Kismat Radio, 020 8813 8900, now also has a network redirection message to the reception number. I guess that its published studio number is probably 09 now, although its contact page still shows 0845 189 1035 which is not recognised.

happy37 wrote on Jul 16^th, 2010 at 6:38am:


That depends on who your land line provider is. Of course, from a mobile it will cost a fortune

My wife telephoned our doctor (0844 number ) from our BT land line in the afternoon a couple of weeks ago. She was on the phone for 5 minutes and 52 seconds and it cost 40 pence according to my latest bill. That will be ex VAT.

Hope that helps.