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ITV VIEWER ENQUIRIES AND ITV CENTRAL (Read 16,375 times)
jimbo2005
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ITV VIEWER ENQUIRIES AND ITV CENTRAL
May 19th, 2007 at 7:31pm
 
Hi.  Does anyone know the 0121 number now for Central Television - formerly 0121 643 9898.  They have changed their number to 0844 881 4000.

Additioanlly, Viewer Enquiries is now on 0844 881 4150.

Can anyone help with this.  They claim it is cheaper than it was before to call them.  In fact it is more expensive.  It may be cheaper than the 0870, but on Talk Talk it describes 0844 as "Premium Rate g6".  One message adviswes the call is the same as a BT Low Call Rate.  The cost of theis call is about 7p per minute.

So, if anyone can help, please can they get in touch. 

Thanks.
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Dave
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Re: ITV VIEWER ENQUIRIES AND ITV CENTRAL
Reply #1 - Sep 8th, 2007 at 5:17pm
 
Just stumbled across 020 11868000 which answers as ITV. I can call it from a BT landline and if you calling from a landline with an 020 number you will still need to dial the 020 code as this is a national dialling only number. That means that the bit following the number starts with a 0 or 1. They are intended not for (or so the story goes) dialling directly and will probably be connected via a non-geographical number.

Interestingly, 020 11868001 goes to someone's personal voicemail and refers to a colleague (Euan Hodgston) on 0844 8818285. I suspect ITV has opted for a whole bank of 0844 numbers charged at 5 p/min at all times from BT, Virgin Media and Talk Talk.

I noticed that the last few digits of those numbers are similar so I called 020 11868285 and got Mr Hodgston's voicemail.

So, for ITV it appears 0844 881xxxx = 020 1186xxxx

Indeed, this works for viewers enquiries on 4150 and Central switchboard on 4000!  Grin
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« Last Edit: Sep 8th, 2007 at 5:41pm by Dave »  
 
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jimbo2005
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Re: ITV VIEWER ENQUIRIES AND ITV CENTRAL
Reply #2 - Sep 8th, 2007 at 6:47pm
 
YES!!!  Thanks Smiley
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Dave
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Re: ITV VIEWER ENQUIRIES AND ITV CENTRAL
Reply #3 - Sep 8th, 2007 at 7:32pm
 
jimbo2005 wrote on Sep 8th, 2007 at 6:47pm:
YES!!!  Thanks Smiley

No problem.  Smiley

What with all the controversy of premium rate phone ins, it seems everyone's overlooked the potential revenue that will be rolling in from all these 0844 numbers which go direct to staff. Offices for Meridian, Central, Wales and West have these wretched 0844 numbers for main contact.
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« Last Edit: Sep 8th, 2007 at 7:56pm by Dave »  
 
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jgxenite
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Re: ITV VIEWER ENQUIRIES AND ITV CENTRAL
Reply #4 - Sep 8th, 2007 at 10:47pm
 
Dave wrote on Sep 8th, 2007 at 5:17pm:
Just stumbled across 020 1186...


How did you manage to stumble across that Tongue
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Dave
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Re: ITV VIEWER ENQUIRIES AND ITV CENTRAL
Reply #5 - Sep 8th, 2007 at 11:10pm
 
jgxenite wrote on Sep 8th, 2007 at 10:47pm:
How did you manage to stumble across that Tongue

Now, that would be telling.  Grin

I was looking for another C&W number. Anyway, I've had a look at other ITV regions and some are now on 0844. ITV West still gives the 0117 Bristol reception on the website, but when you ring it it gives a 0844. ITV Granada's Liverpool office is 0844 but the others aren't. I suspect that they're updating the communications (VoIP) within ITV.

Unfortunately, ITV is one of those companies that has (presumably) updated to the latest technology but has taken a step back with these rip-off numbers. It's not just a case of the public having to call these numbers, but other businesses. We are all paying the price for the stupidity of companies like ITV.  Cry
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« Last Edit: Sep 8th, 2007 at 11:15pm by Dave »  
 
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levineg
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ITV Viewer Enquiries
Reply #6 - Jan 31st, 2008 at 7:57am
 
Does anybody know how I can phone the ITV Duty Office without having to use the 0844 number. There was a number 0201 186 4150 however this no longer works.

Please help with this.

--------------------------------------------------------------------

ITV Viewers enquiries
If you have any queries or comments about ITV shows then please email our Duty Office.

Alternatively you can contact:

Duty Office
Gas Street
Birmingham
B1 2JT

Tel: 0844 88 14150
Fax: 0844 88 14198
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Dave
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Re: ITV Viewer Enquiries
Reply #7 - Feb 1st, 2008 at 2:37am
 
levineg wrote on Jan 31st, 2008 at 7:57am:
Does anybody know how I can phone the ITV Duty Office without having to use the 0844 number. There was a number 0201 186 4150 however this no longer works.

As above, all ITV's numbers were 0844 881 xxxx = 020 1186 xxxx. These are now no longer.

If you are into ITV competitions, I have stumbled across some other their numbers around 020 1104 8xxx

Dancing on Ice competition line is 020 1104 8119
I'm a Celebrity Competition line is 020 1104 8120
I'm a Celebrity Vote Lines 020 1104 8121 through to 8128

8129 onwards simply says "lines are closed", so no idea what they are in connection with

Perhaps someone can find the alternatives to all those voting premium rate lines.
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« Last Edit: Feb 1st, 2008 at 2:40am by Dave »  
 
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Re: ITV Viewer Enquiries
Reply #8 - Feb 1st, 2008 at 3:04am
 
Dave wrote on Feb 1st, 2008 at 2:37am:
As above, all ITV's numbers were 0844 881 xxxx = 020 1186 xxxx. These are now no longer.

I have now tracked down the new ITV prefix for all 0844 881xxxx numbers and this is in the database.  Wink Grin
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jgxenite
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Re: ITV VIEWER ENQUIRIES AND ITV CENTRAL
Reply #9 - Feb 1st, 2008 at 10:13am
 
Now, how on earth did you discover their new prefix? You aren't going to say that you just randomly selected a prefix and hoped for the best Tongue.
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Re: ITV VIEWER ENQUIRIES AND ITV CENTRAL
Reply #10 - Feb 17th, 2008 at 6:33pm
 
The new prefix for ITV - 0121 160 no longer works. What have ITV changed their geographical number to now? Why does this keep changing?
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sherbert
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Re: ITV VIEWER ENQUIRIES AND ITV CENTRAL
Reply #11 - Feb 17th, 2008 at 6:39pm
 
ITV plc Switchboard: 0844 88 18000
ITV plc International switch: 0208 528 2000
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jgxenite
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Re: ITV VIEWER ENQUIRIES AND ITV CENTRAL
Reply #12 - Feb 17th, 2008 at 7:15pm
 
levineg wrote on Feb 17th, 2008 at 6:33pm:
What have ITV changed their geographical number to now? Why does this keep changing?


ITV will have a massive range of different numbers available to them, and as soon as they discover that people know the alternatives (and therefore aren't generating them revenue by using the 0844 numbers) they will switch them to a different range. It will now just be a case of discovering the new range (which I suspect Dave will get on to as he seems very good at this sort of thing Smiley).
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Re: ITV VIEWER ENQUIRIES AND ITV CENTRAL
Reply #13 - Feb 17th, 2008 at 7:26pm
 
Wish You Were Here competition line: 020 11044002
This Morning Competition Line: 020 11044003
Emmerdale Confidential: 020 11044004
Make your Play: 020 11044005
Soapstar Superstar voteline: 020 11044006
In Demand "Win the Music" competition: 020 11044007 (see here) - Broadcast on EMAP "Big City" radio stations in the evening
020 11044008 Section 1 of "The Soap Challenge"
020 11044009 Section 2 of "The Soap Challenge"
020 11044010 Section 3 of "The Soap Challenge"
020 11044011 Section 4 of "The Soap Challenge"
020 11044012 "The Soap Challenge" results line
020 11044013 Ant n Dec's Saturday Night Takeaway competition line (sponsored by KFC!)
020 11044014 "Fault reporting service" - mentions hazardous/life threatening situation - maybe gas/electricity provider
020 11044015 Formula 1 competition line
020 11044016 This Morning
020 11044017 Grand Slam Darts competition line
020 11044018 ITV's Britain on the Move "freephone number"
020 11044019 "The Call"
020 11044020 "People's Call" vote line
020 11044021 "Lines are closed"
020 11044022 "People's Call" vote line
020 11044023 Diverted to mobile
020 11044024 Setanta Sports
020 11044025 This Morning Care for Carers appeal
020 11044026 Disney Channel Consumer Line
020 11044027 ITV's Champions League competition line
020 11044028 ITV's BDC competition line
020 11044029 Common room is now closed
020 11044030 Dancing on Ice competition line
020 11044031 At Home with Nigella competition line
020 11044032 "Saturday Night Takeaway" competition line

I think some are well out of date. You get the idea....
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« Last Edit: Feb 17th, 2008 at 7:26pm by Dave »  
 
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Dave
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Re: ITV VIEWER ENQUIRIES AND ITV CENTRAL
Reply #14 - Feb 17th, 2008 at 7:51pm
 
I'm calling from a BT landline and 020 11873000 answers as ITV switchboard - but sometimes when called it comes back as "number has not been recognised".
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