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Skype over-riding (Vanishing numbers) (Read 41,425 times)
Dave
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Re: VANISHING NUMBERS
Reply #15 - Apr 7th, 2008 at 8:11pm
 
Please stop shouting !!  Angry Angry Angry

Does this have anything to do with Sype, as described here?
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NGMsGhost
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Re: VANISHING NUMBERS
Reply #16 - Apr 8th, 2008 at 8:03pm
 
Saxman wrote on Apr 7th, 2008 at 8:28am:
 Angry I HAVE WRITTEN TO THE ADMINISTRATOR ABOUT THE PROBLEM I HAVE OF THE PAGE FOR A COMANY'S ALTERNATIVE NUMBERS OPENING AND THEN THE NUMBERS VANISHING BEFORE I HAVE HAD TIME TO READ THEM. I AM TOLD IT IS PROBABLY A PROBLEM WITH MY COMPUTER. HAS ANYONE ELSE HAD THIS HAPPEN AND IF SO WHAT WAS THE SOLUTION.


Writing all in capitals is taken to be shouting as you are clearly very new to the internet or at least internet forums to have made this mistake.

It would have been kinder of my colleagues to have pointed this out.  As to your problem it indeed sounds like a computer issue.  Do you have a friend who knows about computers?
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jgxenite
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Re: VANISHING NUMBERS
Reply #17 - Apr 10th, 2008 at 9:13am
 
It appears this person hasn't been back since they first posted (not even to read our replies...)
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I don't mind helping you with your request as long as you read the instructions!
 
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DaveM
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Re: VANISHING NUMBERS
Reply #18 - Apr 17th, 2008 at 12:04pm
 
Saxman wrote on Apr 7th, 2008 at 8:28am:
I AM TOLD IT IS PROBABLY A PROBLEM WITH MY COMPUTER.

Doesn't this give a slight clue as to the reason this person may not have posted again !?  Undecided
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NGMsGhost
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Re: VANISHING NUMBERS
Reply #19 - Apr 17th, 2008 at 12:18pm
 

I think not as they clearly could use their computer overall but were having some kind of issue with the alternative numbers lookup page not appearing.

Using the forum ought to be a lot more difficult for someone computer challenged than looking up an alternative phone number.
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« Last Edit: May 24th, 2008 at 8:51pm by DaveM »  

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quickfoxtango
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Re: VANISHING NUMBERS
Reply #20 - Apr 17th, 2008 at 6:19pm
 
Don't know about vanishing numbers but I've found that dialling the landlines given on this site for some of the 084 and 087 numbers result in a "misdialled number" response.  I am wondering if these 084 & 087 numbers are putting the block on anybody dialling to the alternative landline number - or have I just been unlucky?
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NGMsGhost
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Re: VANISHING NUMBERS
Reply #21 - Apr 17th, 2008 at 6:40pm
 


If you have this problem you should try again adding the 141 prefix that withholds your CLI (Caller Display) number so they don't know you are calling from inside the UK.  Some of them try to avoid answering calls from the UK on their 01/02 numbers but will take them if they think they are from overseas.  Withholding the CLI means they have to give you the benefit of the doubt.

Also some nastier companies like Sky keep closing off the geographic numbers that are discovered to force you to call 0870 instead.  Companies that do this are in the minority but they are often some of the biggest call centres that most people in the UK are likely to deal with. Shocked Angry
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« Last Edit: May 24th, 2008 at 8:51pm by DaveM »  

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quickfoxtango
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Re: VANISHING NUMBERS
Reply #22 - Apr 17th, 2008 at 7:54pm
 
Many thanks for that tip about the 141 prefix!  Regards, Phil
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LCA
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Re: VANISHING NUMBERS
Reply #23 - May 23rd, 2008 at 12:15pm
 
2 companies that have vanishing numbers are Standard Life and CoFunds.
Could it be an incompatibility with Vista perhaps as it does not happen on a lot of other numbers that we search, or an XP computer that we have on the network here. However why would it not appear with all the numbers on the same computer?
Any advice would be gratefully received! Thx. Smiley
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quickfoxtango
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Re: VANISHING NUMBERS
Reply #24 - May 23rd, 2008 at 4:47pm
 
Using winXP I tested Standard Life and got this response OK:

Standard Life    0845 6060002  0131 2252552    Ask for Life Policies
Also for 0845 6060001
Standard Life    0845 6060100  0131 2252552    Ask for General Enquiries
Standard Life    0845 6060012  0131 2461846    Stakeholder Pensions
Standard Life    0845 6060098  0131 2456367    Life, Pensions and Investments
Also for: 0845 6060390
Standard Life    0845 6060179  0131 2451373    ISAs, PEPs, Investments
Standard Life    0845 7555658  0131 2455555    Savings
Also for: 0845 7555657
Standard Life    0845 8458450  0131 2455556    
Standard Life  0870 6004848  0845 6023351  0161 4753000  0800 0285055  Healthcare - Stockport Office - Admin, Claims, etc.; 0800=Quotations
Standard Life    0845 7555662  0131 2450080    Business
Standard Life    0845 8458450  0131 2460005    Mortgages
Also for: 0845 8458451
Standard Life    0845 6012351  0141 2721575    Website Technical Enquiries
Standard Life    0845 6060007  0131 2452671    Annuity Queries
Standard Life  0870 6060466    01483 440550    Healthcare
Standard Life    0845 6060149  0131 2457490    Pensions
Standard Life    0845 6023500  01483 553500    Healthcare - Customer Care
Standard Life  0870 6004848    01483 553461    Healthcare
Standard Life    0845 6060008  0131 2457100    Executive Pensions Servicing
Standard Life    0845 6060035  0131 2252552    Ask for Endowment policies
Also for 0845 6060001
Standard Life    0845 6060013  0131 2252552    Ask for Pensions helpdesk
Standard Life    0845 6060004  0131 2452673    
Standard Life    0845 6060395  0131 2252552    Ask for Life policies
Standard Life    0845 6060012  0131 2461866    

There was also a long list of unverified landline numbers.  It is therefore a pc related problem in my guess/opinion.

Barclays Bank is why I raised my earlier query as each landline number I dialled resulted in a recorded message saying something about mis-dialled number, which I had definitely NOT mis-dialled. 

It's about time all this 0870 and 0845 scam stuff was stamped out entirely!

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LCA
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Re: VANISHING NUMBERS
Reply #25 - May 23rd, 2008 at 7:11pm
 
Thank you to quickfoxtango for his help. What I do not unerstand is why is it just these 2 companies (so far), whereas all the other searches are fine??
Any one else experienced this and if so what system were you using.
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Dave
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Re: VANISHING NUMBERS
Reply #26 - May 26th, 2008 at 4:36am
 


Is it that the numbers appear and then disappear?

Do you have Skype installed? If so, have you referred to the other thread I linked to above (in reply #3)?
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« Last Edit: May 27th, 2008 at 12:25am by DaveM »  
 
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LCA
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Re: VANISHING NUMBERS
Reply #27 - May 26th, 2008 at 9:18pm
 
Thanks to Dave for his advice re skype. I can only find the main Skype programme, no add-ons so I cannot find anything to get rid of there.
I've also gone into Skype Advanced and turned off everything there but the Standard Life numbers still vanish, albeit not as quickly. Very strange. i still seem to have problems which other peoples help is not solving. Very frustrating, but thanks everybody for your advice. Smiley
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LCA
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Re: SKYPE OVER-RIDING
Reply #28 - Jun 19th, 2008 at 11:14am
 
Thank you for all the help you have all given and i have uninstalled & re-installed Skype and all is now well!!
Thank you all so much!
Lyn
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Dolcetta
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Re: Skype over-riding (Vanishing numbers)
Reply #29 - Sep 17th, 2009 at 8:29am
 
Turning off the Skype add-on function worked for me too. Have the Skype icon on my Windows XP toolbar - hidden but next to Tools if you click on >>.
Sorry not to have read the FAQs first!

Thanks for your help - will now update the numbers that no longer work and add the landline number I used for HMRC yesterday.
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