Like many companies based outside UK but within Europe, they have chosen an 08xx number which just transfers the calls to the appropriate European exchange. They say it covers the extra cost of having UK English speaking access but we all know different, don't we !?
I'm afraid that the chances of finding an geographic alternative is
Slim to None !!
The best chance you have is to find their European number & call it using 1899 or other overseas carrier. Chances are that you may have problems with the language so be prepared for it !!
Additional info
:
Customer complaints are supposed to go to -
Thomas Vandaele, Hypermarché bon prix SARL, Chemin du Verseau, 59708 Marcq en Baroeul Cedex, France
Contact numbers in other countries:-
France:
0892 350 150
(which I assume is their version of 0870, price 0.34€/min)
Belgium:
070 / 22 55 45
Luxembourg:
900 / 74 074