"It’s good to talk.’ Well, that’s what we’ve been told. However, it would seem that some lenders don’t share our enthusiasm for talking and have placed a charge on it in the form of premium rate 0870 broker contact numbers – an issue that refuses to die down. "

http://www.mortgageintroducer.com/ccstory/21886/17/It_should_be_good_to_talk.htm