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NTS Focus Group Minutes - May 10, 2007 (Read 8,631 times)
idb
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NTS Focus Group Minutes - May 10, 2007
Jun 28th, 2007 at 3:41am
 
http://www.ofcom.org.uk/telecoms/groups/nts_focus/notes/nts20071005

NTS Focus Group – 10th May 2007 – 2.00 pm Ofcom


Agenda item (1) - Introductions
Attendance:
Andrew Wileman
Virgin Media (Chair)

Fraser Douglas
Band-X

Marcus Rudkin
Band-X

Rob Day
BT

Kath Embleton
BT

Sean Hartley
BT

Becky Hewlett
Cable & Wireless

Justin Hornby
Cable & Wireless

Laurent Pariat
Cable & Wireless

Andrew Monk
Carphone Warehouse

Toby Higho
Easynet/Sky

Tom Cairns
Gamma

Andy Martin
IV Response

Lesa Green
Kingston Communications

Nancy Saunders
Kingston Communications

Gareth Davies
Ofcom

Nic Green
Ofcom

Nick Morris
Ofcom

Dirmuid Jennings
Reality Telecom

Colin Scott
Thus

Michael Barford
Tiscali

Lee Alloway
Verizon Business



Agenda Item (2): Review of minutes of previous meeting
No comments/concerns were raised. It was therefore agreed that the minutes could be published on the Ofcom website.

Agenda (3): Update/progress report on the current 'live' NTS related consultations/investigations: (Ofcom/All)
Sexual Entertainment Services consultation
As confirmed at the last NTSFG, Ofcom published a Statement entitled “ Conditions regulating Sexual Entertainment Services” on the 8 th March. Gareth Davies said that there was nothing further to report at this point.

Review of Regulation of Premium Rate Services
Gareth advised that the review remained ongoing. Consumer research was underway, with survey results being evaluated. Gareth added that among the additional aspects being considered were price transparency, convergence, overseas models, a study of micro payment mechanisms and the prospect of implementing a PRS provider registration scheme. A consultation document is in the process of being drafted, with an intention to publish in the Autumn of 2007.

NCCN 500 investigation/NTS call termination market review
Gareth Davies said that the NCCN 500 investigation was in the final stages of legal review. Ofcom intended to publish its findings to the specific parties to the dispute within the next few weeks.

The call termination market review remains on hold, pending the outcome of the NCCN 500 investigation.

ICSTIS progress re. Governance of 0871
Gareth confirmed that the ICSTIS consultation document had now been published. Nancy Saunders asked if Ofcom would be responding to the consultation. Gareth said that he was unable to confirm this point. Ofcom intends to provide any advice to ICSTIS that it deems appropriate – and this could be either formal or informal. Colin Scott asked if there had been any pre-discussion between Ofcom and ICSTIS. Gareth confirmed that there had been.

Andy Martin expressed a concern that the regulation proposed for 0871 was not as ‘light touch’ as anticipated, and appeared, to a large extent, to replicate existing PRS regulation. Nancy Saunders asked if ICSTIS had conducted an impact analysis or cost/benefit analysis. Gareth confirmed that ICSTIS had undertaken some prior analysis, but this had not taken the form of an impact analysis or CBA specifically.

Gareth added that the views expressed at the NTSFG would be taken into account by Ofcom when considering its response to ICSTIS.

Colin Scott asked if 0871 would feature in the forthcoming review of PRS . Gareth said that it would, but that the current governance consultation needed to be concluded in advance.

General Condition 14 Enforcement Programme
Gareth Davies said that Ofcom had nothing further to report at this stage. Monitoring remains ongoing.

BT POLO Dispute ( 1 st October 2006 OCCNs)

Attendees were advised that the closing date for responses to the draft determination was tomorrow ( 11 th May 2007). Becky Hewlett asked if the proposed solution would result in any BT billing issues. Kath Embleton said that she believed it would, and that these were detailed in BT’s response to the draft.

Own-Initiative Investigation into the Possible Mis-use of 087 Numbers
Gareth advised that Ofcom’s own initiative investigation into the possible mis-use of 087 numbers was ongoing. In particular, Ofcom had discovered that some terminating parties could be located overseas. Gareth added that Ofcom would provide an update in due course.

...
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Re: NTS Focus Group Minutes - May 10, 2007
Reply #1 - Jun 28th, 2007 at 3:42am
 
...

Agenda (4): Implementation of the 03 Range
Attendees were advised that allocation of 03 number ranges was continuing at a fairly steady rate. Andy Martin asked how many allocations had been made. Nic Green said that at the end of the first month of availability, 50 CPs had been assigned numbers. Toby Higo noted that allocation details would be available on the Ofcom website. Tom Cairns sought clarity around the process and deadlines for implementing/agreeing interconnect rates with BT. Kath Embleton said that this would take place via the usual pricing letter process. Colin Scott said that for those CPs uncomfortable with the proposed charges, but not wanting to delay implementation, the rates could either be disputed post implementation of the number ranges, or CPs could issue their own OCCN to BT – with the (expected) rejection constituting the trigger for a dispute. There could then be scope for any determined rate to be potentially backdated, depending of course on the outcome of any regulatory investigation.

Lesa Green asked how BT would approach the pricing of 03 from a retail perspective. Kath Embleton said that this was yet to be confirmed.

Andrew Wileman asked what BT was intending to charge other CPs for termination of 03 calls on the BT network. Rob Day said that this had not been finalised.

New Action May07_01: BT to confirm charging arrangements for termination of 03 and (post 1 st Feb 2008 ), 0870 calls on the BT network.

(See also notes of discussion on 0870 reforms below).

Rob added that SIA contract schedules were being prepared for both BT and CP termination of 03 calls. Transit arrangements for 03, and those applying to 0870 from 1 st Feb 2008 , were likely to be identical.

Discussion turned to responses to the ‘Raising Confidence in Telephone Numbers: Amending General Condition 17’ Consultation - in particular the response submitted by the Cabinet Office’s Citizen and Business Contact Council (‘the Contact Council’). Nic Green said that the forthcoming Statement on the amendment to GC 17 would cover all responses to the consultation document, including those that referred to issues other than those specific to the consultation. The Statement is scheduled to be published during the final week of May 2007.

Andrew Wileman noted that in its response, the Contact Council had called for a delay to the implementation of the 0870 reforms if its concerns about the 03 range could not be resolved in advance. Andrew asked if the Contact Council was maintaining this position. Nic Green said that to date there had been no reiteration of the points made. Nic added that he and others had met with representatives of the Contact Council and had confirmed that Ofcom was not intending to introduce a delay.

Andy martin/Lesa Green expressed concern about the possibility of certain originating networks not opening access to 03 ranges. Lesa said that some CPs/SPs were not comfortable with launching a product until they were confident that access would be available across a broad spread of originating networks. Colin added that he believed that this issue could take some time to resolve. For example, it took several years for the 0844 number range to be provisioned across the majority of networks – and this without the contentions that exist with 03.

Toby Higho noted that at the previous meeting Neil Buckley had said that Ofcom was intending to consider the prospect of mandated opening of the 03 range. Toby asked if any progress had been made on this point. Nic Green said that he did not believe so.

Andy Martin asked if Ofcom could do more to promote awareness of the 03 range (including raising its profile, clarifying its intended use & availability etc). Nic Green said that Ofcom was considering this point and would welcome input from stakeholders. Nic asked that suggestion be channelled through the chair.

New Action May07_02: Attendees to forward ideas for increasing awareness/clarity of the 03 range to the chair for collation and distribution to Ofcom.

Nic Green said that Ofcom was considering the market characteristics of the 03 range in lieu of a potential dispute referral on charges.

...
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Re: NTS Focus Group Minutes - May 10, 2007
Reply #2 - Jun 28th, 2007 at 3:44am
 
...

Agenda Item (5) – Update on arrangements for call termination payments under new 0870 regime
Attendees were advised that pricing proposals relating to CP termination of 03 and (post Feb 08) termination of 0870 calls had been distributed by BT. Laurent Pariat said that the fact that the form of these proposals had not hitherto been shared by BT demonstrated contempt for the process undertaken by the industry charging workshop. Rob Day said that while he agreed the lack of advance visibility would be disappointing for CPs, BT had needed to exercise a certain amount of discretion in order to ensure that any proposal gained the approval of BT’s pricing board.

Laurent sought clarity around the process that BT had used to calculate the proposed charges. Rob Day said that BT had averaged existing geographic (reciprocity) outpayments for the Single Tandem element and had uplifted this by the standard BT local to tandem conveyance factor for the DLE element. Laurent said that he believed it was inappropriate for BT to propose a new charging methodology this close to implementation, without the opportunity for informal debate, particularly when so much time had been dedicated to trying to arrive at a mutually agreeable industry solution earlier in the year. Kath Embleton said that ideally BT would have liked to release its proposals earlier, but was constrained by internal processes.

Colin Scott asked how soon BT would refer rejections of its 0870 pricing letters to Ofcom. Kath Embleton said that BT needed to demonstrate that there was no prospect of commercial negotiation proceeding. Colin asked if would be possible to run 0870 and anticipated 03 disputes in parallel. Kath said that the two scenarios were slightly different – the 03 situation would require the initial acceptance of BT rates, whereas the 0870 would not. Nick Morris said that from a regulatory process perspective, it would be easier to maintain separacy

Andrew Wileman asked what BT was intending to charge other CPs for termination of 0870 calls on the BT network from 1 st Feb 2008 . Rob Day said that this had not been finalised. See action point May07_01 above.

Agenda item (6) – Review of remaining outstanding actions
Action Aug06_09 : Porting differential issue to be added to the agenda of the first NTSFG meeting of 2007. Ongoing – Andrew Wileman said that the issue had not been added to the May agenda due to the breadth of topics already included and the potential linkage with the NCCN 500 investigation (which was still ongoing). The issue would remain on the outstanding actions list and would be included as an agenda item at a future date.

Action Nov06_03 : Ofcom to confirm if the use of 0871 as a presentation number will be prohibited once covered by ICSTIS’ jurisdiction. Discharged – the amendment note to the Statement ‘ Guidelines for the provision of Calling Line Identification Facilities and other related services over Electronic Communications Networks Version 2’, issued on 26 th April 2007 had confirmed that it was permissible to use 0871 as a presentation number.

Action Jan07_06: Andrew Wileman to contact the chair of the Mobile Broadband Group with a view to seeking representation from the mobile community at the NTSFG. Discharged – It was decided to combine this action and action point Feb07_02 into a new action point as follows:

New Action May07_03: Andrew Wileman to hold discussions with the chair of the Mobile Broadband Group with a view to gaining input to NTS debates from the mobile community (to include the prospect of MNO attendance at the NSTFG, or NTSFG member attendance at the Mobile Broadband Group.)

Action Feb07_01: BT to confirm if it will be applying pre-call announcements to 0870 calls post 1 st February 2008 . Discharged – BT believes that it cannot anticipate the outcome of a potential Ofcom direction for an issue that is not yet in dispute and thus does not want to prejudice its position at any stage of the process . See email from Mark Amoss as distributed on 8 th May 2007 .

Action Feb07_02: Andrew Wileman to discuss attendance of selected NTSFG representatives at the Mobile Broadband Group with Hamish MacLeod. Discharged – See new action point May07_03.

Action Feb07_03: Attendees to consider if the duration of the 03 parallel block reservation window should be reduced and feed back to the chair. Ongoing – Andrew Wileman said that no feedback had been received. It was agreed that this action point would remain open for one further meeting, after which it would be discharged. Attendees were encouraged to input to the debate.

Action Feb07_05: Ofcom to review the concerns around 03 implementation and consider potential remedies to the situation. Ongoing – Gareth Davies said that Ofcom was continuing to consider the issue but reiterated Ofcom’s belief that this should not hold up the 03 implementation.

...
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Re: NTS Focus Group Minutes - May 10, 2007
Reply #3 - Jun 28th, 2007 at 3:44am
 
...

Action Apr07_01: Will Goodall to send the Ofcom response to Flextel’s concerns around the GC14 investigation to the Chair for distribution. Ongoing.

Action Apr07_02: BT to confirm of it will have the capability to provide pre-call announcements on 0870 services from 1 st February 2008 . Discharged – BT believes that it cannot anticipate the outcome of a potential Ofcom direction for an issue that is not yet in dispute and thus does not want to prejudice its position at any stage of the process . See email from Mark Amoss as distributed on 8 th May 2007 .

Action Apr07_03: BT to provide an indication of the form of contractual terms for 03 services by 6 th April 2007 . (Replaces AP Feb07_04). Ongoing.

Action Apr07_04: Ofcom to ensure that responses to the GC17 Consultation are published on the Ofcom website. Discharged – Gareth Davies confirmed that the responses had been posted.

Action Apr07_05: Ofcom to ensure that responses to the Annual Plan Consultation are published on the Ofcom website. Discharged – Gareth Davies confirmed that the responses had been posted.

Action Apr07_06: Ofcom to monitor the situation re. 03 with the Cabinet Office Contact Council and report back to the NTSFG as appropriate. Ongoing.

Action Apr07_07: BT to review the information on its website in light of the recent GC14 compliance investigation. Ongoing – Kath Embleton said that this was the responsibility of BT Retail.

Action Apr07_08: Ofcom to confirm its thinking re. the GC20 obligations on access to UK 0844/71 codes from EU Member States. Ongoing – Gareth Davies said that Ofcom intended to consider the issue in the consultation document relating to the implementation of the 0870 reforms. Gareth added that Ofcom was in the process of arranging a meeting with international gateway providers with a view to investigating the issue of lack of overseas access.

Agenda item (7) – Any Other Business
April 2007 NTS OCCN (Basket/Discount Changes)

Kath Embleton advised that BT had intended to refer non-signatories to Ofcom, however it was awaiting the outcome of the August 06 OCCN dispute.

Date of Next Meeting:

The meeting next meeting will take place on Thursday 21 st June 2007 , commencing at 2:00pm , at Riverside House, London .

Summary of New and Outstanding Actions:

Aug06_09
Porting differential issue to be added to the agenda of the first NTSFG meeting of 2007

Feb07_03
Attendees to consider if the duration of the 03 parallel block reservation window should be reduced and feed back to the chair

Feb07_05
Ofcom to review the concerns around 03 implementation and consider potential remedies to the situation

Apr07_01
Will Goodall to send the Ofcom response to Flextel’s concerns around the GC14 investigation to the Chair for distribution

Apr07_03
BT to provide an indication of the form of contractual terms for 03 services by 6 th April 2007 . (Replaces AP Feb07_04)

Apr07_06
Ofcom to monitor the situation re. 03 with the Cabinet Office Contact Council and report back to the NTSFG as appropriate

Apr07_07
BT to review the information on its website in light of the recent GC14 compliance investigation

Apr07_08
Ofcom to confirm its thinking re. the GC20 obligations on access to UK 0844/71 codes from EU Member States

May07_01
BT to confirm charging arrangements for termination of 03 and (post 1 st Feb 2008 ), 0870 calls on the BT network

May07_02
Attendees to forward ideas for increasing awareness/clarity of the 03 range to the chair for collation and distribution to Ofcom

May07_03
Andrew Wileman to hold discussions with the chair of the Mobile Broadband Group with a view to gaining input to NTS debates from the mobile community (to include the prospect of MNO attendance at the NSTFG, or NTSFG member attendance at the Mobile Broadband Group.)

[end]
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Re: NTS Focus Group Minutes - May 10, 2007
Reply #4 - Jun 28th, 2007 at 5:08pm
 
idb wrote on Jun 28th, 2007 at 3:41am:
ICSTIS progress re. Governance of 0871
Gareth confirmed that the ICSTIS consultation document had now been published. Nancy Saunders asked if Ofcom would be responding to the consultation. Gareth said that he was unable to confirm this point. Ofcom intends to provide any advice to ICSTIS that it deems appropriate – and this could be either formal or informal. Colin Scott asked if there had been any pre-discussion between Ofcom and ICSTIS. Gareth confirmed that there had been.

Andy Martin expressed a concern that the regulation proposed for 0871 was not as ‘light touch’ as anticipated, and appeared, to a large extent, to replicate existing PRS regulation.
Did I miss something?  0871 regulation is basically the same as existing NGNs except clearer pricing transparency.  CP have to keep money for a month, etc but most (if not all) CPs already do this as well which is what ICSTIS have stated.

I believe this Andy Martin from IV Response is concerned about possible loss of potential new customers put off by the fact that they may have to clearly state calls cost 10p/min, etc... and therefore the revenue that IVResponse themselves get from the calls.

Just money grabbing b******* who are more concerned about themselves than us end consumers whom have to ring these numbers.

For just once, I'd like to see consumers put first instead of everyone else.
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« Last Edit: Jun 28th, 2007 at 5:10pm by bbb_uk »  
 
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Re: NTS Focus Group Minutes - May 10, 2007
Reply #5 - Jun 28th, 2007 at 5:55pm
 
bbb_uk wrote on Jun 28th, 2007 at 5:08pm:
For just once, I'd like to see consumers put first instead of everyone else.

You may have noticed there was a distinct lack of consumer-representation amongst the attendees!
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Re: NTS Focus Group Minutes - May 10, 2007
Reply #6 - Jun 29th, 2007 at 6:53pm
 
I am intending to ask Ofcom why there is no consumer representation on the NTS Focus Group.
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Re: NTS Focus Group Minutes - May 10, 2007
Reply #7 - Jun 29th, 2007 at 6:57pm
 
Quote:
Andy Martin expressed a concern that the regulation proposed for 0871 was not as ‘light touch’ as anticipated


Mr Martin seems to know something that we don't.  Is there an unminuted section of the NTS Focus Group meeting which we are not privy to the deliberations of?

Its almost as though all along OfCoN has previously tipped the boys the wink and said "don't you worry lads we are going to pretend to move 0870 calls to Premium Rate regulation to shut up the SayNoto0870 mob but in fact it won't be any different from before!"

Just how much lighter touch could ICSTIS regulation of 0871 get with no limits on call queuing and no call price pre-announcements!!!
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