Welcome, Guest. Please Login or Register
SAYNOTO0870.COM

<---- Back to main website

 
Home Help Search Login Register

Page Index Toggle Pages: 1
Send Topic Print
Direct Line - Motor Claims Dept (Read 8,555 times)
ian.collinson
Newbie
*
Offline



Posts: 2
Direct Line - Motor Claims Dept
Jun 30th, 2007 at 11:37am
 
Unless I'm missing something there isn't a geographical no for DL Motor Claims on the list against 0845 246 1110.  Some sweetie managed to write my car off and I'm doing a lot of contact with DL.  Sorry if I've missed it - I'm new to all this
Back to top
 
 
IP Logged
 
jgxenite
Supreme Member
*****
Offline


Help us to help you -
read the instructions!!

Posts: 1,454
Gender: male
Re: Direct Line - Motor Claims Dept
Reply #1 - Jun 30th, 2007 at 12:00pm
 
Ian,

Just because the actual number isn't in the database, doesn't mean there aren't other relevant entries. Searching the database for Direct Line returns 0113 2927339 for motor insurance claims. Give that a go.
Back to top
 

I don't mind helping you with your request as long as you read the instructions!
 
IP Logged
 
Dave
Global Moderator
*****
Offline



Posts: 9,902
Yorkshire
Gender: male
Re: Direct Line - Motor Claims Dept
Reply #2 - Jun 30th, 2007 at 12:07pm
 
It's commonplace for companies to have different 084x/087x numbers for the same purpose. They can gather statistics so may advertise different numbers in different places.

A search for direct line reveals a number of results. Some unverifieds are picked up because they have "direct line" somewhere in the entry eg "Direct line to John Smith".

All Direct Line switchboards are listed, and they will put you through. Alternatively, in this case a customer services operator may be able to put you through to claims.

Direct Line used to use 01/02 numbers. Across its offices the last four digits were, I believe, the same (note how the switchboards all end 3313). I have an old letter for Direct Line motor insurance and at the top are two numbers for the Leeds office, both of which now give a recording redirecting to an 0845 number.

The numbers are:
Customer hotline: 0113 2809922 (Message redirects to 0845 2468811)
Claims: 0113 2456860 (Message redirects to 0845 2468471)

There is a Bristol customer services in our database which is 0117 9849922. Note the last four digits are the same. If you change them to the last four on the above claims number you get claims. I tried it and it was answered within about 5 or 10 seconds. The number is 0117 9846860Wink

Doing this for other offices:
Croydon:
020 86869922 Message redirects to 0845 2468811
020 86866860 Message redirects to 0845 2468471

Manchester:
0161 8399922 Message redirects to 0845 2468811
0161 8396860 Message redirects to 0845 2468471

Birmingham:
0121 2369922 Message redirects to 0845 2468811
0121 2366860 Answers as "Direct Line Motor Claims" and says that the call is held in a queue

Two other numbers for claims are 0113 2927339 and 0113 2927100.
Back to top
« Last Edit: Mar 24th, 2008 at 8:25pm by Dave »  
 
IP Logged
 
Page Index Toggle Pages: 1
Send Topic Print
(Moderators: DaveM, Dave, Forum Admin, bbb_uk, CJT-80)

Website and Content © 1999-2024 SAYNOTO0870.COM. All Rights Reserved.
Written permission is required to duplicate any of the content within this site.

WARNING: This is an open forum, posts are NOT endorsed by SAYNOTO0870.COM,
please exercise due caution when acting on any info from here.


SAYNOTO0870.COM » Powered by YaBB 2.5.2!
YaBB Forum Software © 2000-2024. All Rights Reserved.


Valid RSS Valid XHTML Valid CSS Powered by Perl Source Forge