kevg123 wrote on Jul 16
th, 2007 at 5:14am:
Thanks for your help. I have an alarm system with ADT and because it's 24hr monitored it dials in everyday.
It would have been nice if they had told me the system does that everyday.
I assume you PAY for that 'monitoring' service already.
If so, why should you PAY AGAIN for the daily call which is presumably made to verify that the system is functional - so that you can PAY for the monitoring?
Indeed, why should you increase ADT's profits by allowing them to cream off a proportion of the cost of that daily PREMIUM RATE call? Even if each call only costs 7p (6p connection and a tenth of the 10p/minute call cost), that's a hidden £25 or more per annum!
You're already paying for the service anyway.
I'd say it's time you contacted ADT to tell them that, unless they come (at their expense) to reprogram your alarm to dial a freephone number each day, you will terminate the contract.