Johnny Debt wrote on Aug 8^th, 2007 at 12:47pm:

There are three ways to report out of date numbers. The text in italics explains the reasons for using each method:

1. Submit an entry to the database with NGN and alternative 01/02/freephone number(s) and a note in the 'Other Info' field saying which number no longer works.

With small companies especially, it may be easy to locate the new 01/02 number. For example, they may have moved premises and their new number is shown on directory enquiries such as BT Phone Book. Or their old 01/02 number may refer to their new one. However, if you don't submit a new number, it is likely that we will simply remove the company's entry.

2. Post in the Geographical Requests section of the forum. Use the forum's search page to see if there is an existing thread on the company. If there is, post on there, else start a new one.

If you can't find the new number using the steps described in 1., then you need assistance from other members, and therefore your query is a request rather than simply reporting a defunct alternative number. Post the old alternative number on the post you make in the Requests section. This may be of use when finding a new number, especially if the company in question operates many numbers which are similar.

3. Use the contact page.

This is much the same as 1. in that a replacement may not be posted in the database. There are also many reports being made using this method, so I suggest using one of the above two in preferrence to this.