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SAYNOTO0870.COM › Main Forum › Geographical Numbers Chat › Confused by message

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Confused by message (Read 4,051 times)

janitor Newbie Offline Posts: 7	Confused by message Aug 23^rd, 2007 at 3:38pm Just rung Belkin tech support on their new 0845 number, at the begining of the call a recorded message says "If you are ringing from a mobile phone your network provider may charge you for this call" surely as it's an 0845 number no matter how you call you will be charged, could they possibly think this is a freephone number.
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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: Confused by message Reply #1 - Aug 23^rd, 2007 at 3:51pm Why have you called the 0845 number when there is a geographical and freephone alternative in the database?
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Heinz

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Posts: 1,362
Essex

Re: Confused by message
Reply #2 - Aug 23^rd, 2007 at 4:30pm

janitor wrote on Aug 23^rd, 2007 at 3:38pm:

Just rung Belkin tech support on their new 0845 number, at the begining of the call a recorded message says "If you are ringing from a mobile phone your network provider may charge you for this call" surely as it's an 0845 number no matter how you call you will be charged, could they possibly think this is a freephone number. Huh

It used to be an 00800 (international freephone) number - which connected callers to their call centre in India but that just has an announcement directing you to the 0845 number now..

« Last Edit: Aug 23^rd, 2007 at 4:38pm by Heinz »

After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015

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janitor

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Posts: 7

Re: Confused by message
Reply #3 - Aug 23^rd, 2007 at 4:48pm

Dave wrote on Aug 23^rd, 2007 at 3:51pm:

Why have you called the 0845 number when there is a geographical and freephone alternative in the database? Huh

Unfortunately i had no net access thats why i was calling support, my old router had died and for some reason the new one was saying connected but didn't seem to be, but all sorted now.

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