Hi Baz

Thanks for your further info, yet I have already tried the first address and number that you have given, and no go, I'm afraid: -

Quote:
W H SMITH 23-24 COUNTY MALL CRAWLEY WEST SUSSEX RH101FF 
01293 525 422 Quote:


I think that the second number Quote:
01293 569 896 Quote:
is also a bookshop number similar to the first one that you gave.

However, it is still the wholesale division telephone number that I still need: -

W H Smith Ltd   
Unit 7/15   
Kelvin Lane   
Crawley   
West Sussex   
RH10 9PW

Thanks once again for trying and I look forward to any further advice that you or any of your other colleagues might be able to give.

Regards

I have looked and the only reference is to the old 01293 562502 number. It has been mentioned on here that it "does not work" - in what way I ask?? It is "the number you have dialled has not been recognised".

I have found this case study on WH Smith's call centres:

http://nut.eu.com/sension/products/casestudies/whsmith.htm

You could ask Andy Hobkirk - he can only tell you no.