SAYNOTO0870.COM - 03 number information

irrelevant

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Re: 03 number information
Reply #30 - Sep 5^th, 2007 at 7:08pm

loddon wrote on Sep 5^th, 2007 at 6:46pm:

CLI? Does this mean Caller Line Identification. If this is correct then isn't that just caller display to ordinary people? You can get this with any geo number.

Answerphone and fax to email, call diversions? Can't you do all this with a normal number? I have an answerphone and auto switch for fax calls on my little old machine at home. What do you mean by a presentation number? How is this different/unique to NTS numbers?

I am looking for special facilities that can ONLY be obtained with a NGN.

Yes, caller-id. but I could set it to show the 0870 number to me, rather than the caller's number. This let me see what sort of call it was without any special equipment at my end. And they offered a dial throuh where theperson I wanted to call would then see my 0870, not the home number.

Obviously nothing here is impossible to do yourself, on any kind of number you like, and I plan on doing most of it myself once I get an asterisk server up and running again.

I think it's more a case of how the network handles the call - 01/02 numbers seem to get hard-routed direct to exchanges (witness problems with ported numbers, which I recall have to bounce off the orginal exchange to be sent onwards to the new suppliers exchange.) wheras 08* and 03* numbers are NTS and can go direct to the service provider to deal with as they see fit, usually being directed back onto the PSTN to a geographic number, but more and more often being sent on via VOIP.

I think the point is, NTS makes it easier for a service provider to do the fancy stuff in-house, with obvious economies of scale, wheras with 01/02 numbers you have to have a number allocation and a physical presence on each exchange, or even at the subscriber premesis, to achieve it. At the end of the day, it's just cheaper to provide these facilities on an NTS number.

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loddon

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Re: 03 number information
Reply #31 - Sep 5^th, 2007 at 7:16pm

Thank you bbb_uk, your responses are helpful. I am genuinely trying to understand how the NGN underlying systems work. I am not trying to argue any particular point. I am trying to find out what are the "whizzo" facilities that others are referring to. I am still relatively new to this Forum and I have not read the thousands of posts that go back, I guess, several years.

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andy9

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Re: 03 number information
Reply #32 - Sep 6^th, 2007 at 9:51am

loddon wrote on Sep 5^th, 2007 at 7:16pm:

Thank you bbb_uk, your responses are helpful. I am genuinely trying to understand how the NGN underlying systems work.

Given that many of the known geographical area code numbers connect straight to the same call centre at the same entry point, some even declared as such by the company's staff when people ask for help ...

... no difference at all

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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: 03 number information Reply #33 - Sep 7^th, 2007 at 9:34am Andrews & Arnold are using 03333 numbers for all contact including support. See here.
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jrawle

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Re: 03 number information
Reply #34 - Sep 12^th, 2007 at 10:42pm

If 03 numbers are live now, then I have to say there are still a huge number of adverts for phone services that say inclusive calls, etc. that are for "01/02 numbers only". For example, the Sky Talk adverts that are on Classic FM at the moment. Having said that, their websitesays:
Quote:

UK calls do not include calls to mobiles, the Channel Islands, non-geographic and premium rate numbers e.g. those starting 08, 09 and 118.

Hopefully it's just an indication that the adverts are out of date, not that they will try to exclude 03 numbers from inclusive calls packages.

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irrelevant Senior Member Offline Posts: 409	Re: 03 number information Reply #35 - Sep 12^th, 2007 at 11:20pm I've seen a few saying 01/02/03 now.. In any case, Ofcom have mandated that they be treated the same as 01/02. ...when they finally work from all networks ...
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Heinz Supreme Member Offline Posts: 1,362 Essex	Re: 03 number information Reply #36 - Sep 13^th, 2007 at 8:25am Dave wrote on Sep 7^th, 2007 at 9:34am: Andrews & Arnold are using 03333 numbers for all contact including support. See here. Trouble is, they don't work from my BT line (or via 18185).
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NGMsGhost Supreme Member Offline The Forum Ghost of NonGeographicalMan<b r /> Posts: 2,720 Surrey, United Kingdom Gender:	Re: 03 number information Reply #37 - Sep 13^th, 2007 at 12:45pm Heinz wrote on Sep 13^th, 2007 at 8:25am: Trouble is, they don't work from my BT line (or via 18185). Have you logged a complaint with OfCoN?
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pw4 Full Member Offline Posts: 130	Re: 03 number information Reply #38 - Sep 13^th, 2007 at 12:52pm Heinz wrote on Sep 13^th, 2007 at 8:25am: Dave wrote on Sep 7^th, 2007 at 9:34am: Andrews & Arnold are using 03333 numbers for all contact including support. See here. Trouble is, they don't work from my BT line (or via 18185). For info, I get NU after dialling 03333 on our C&W lines.
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NGMsGhost

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Re: 03 number information
Reply #39 - Sep 13^th, 2007 at 1:02pm

pw4 wrote on Sep 13^th, 2007 at 12:52pm:

For info, I get NU after dialling 03333 on our C&W lines.

I have a Post Office HomePhone line here and the Andrews & Arnold 03333 sales number is getting a ringing tone with no problem.

Yet my previous understanding was that Cable & Wireless were the call suppliers for all of the Post Office HomePhone's phone call service and I was getting problems a year ago with lots of 0871 and 0844 dial through services giving the NU tone and with those area codes also not being shown in the Post Office HomePhone price list.

Perhaps most likely is that the connectivity issue has now been fixed as clearly Andrews & Arnold would be likely to follow up complaints pretty vigorously with Ofcom and the major UK Call conveying companies.

The major issue is going to be connectivity from overseas carriers in the short term, although once they get word that all 03 calls are at normal rates I am sure they will allow them through. Naturally they are feeling cautious after the ridiculous fiasco with numerous different rates on the 08 code prefix. And who is blame for this - why OfCoN of course! Angry

And what is Ofcom doing to publicise or explain the 03 code to the public. Why Sweet FA. Surprise, surprise seeing as how it only means losing money for their mates in the telco industry. Strange how they so readily took full page newspaper adverts last year about the benefits of de-regulating BT price controls that have subsequently resulted in massive price rises for BT Option 1 customers. Roll Eyes

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« Last Edit: Sep 13^th, 2007 at 1:06pm by NGMsGhost »

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NGMsGhost

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Re: 03 number information
Reply #40 - Sep 13^th, 2007 at 1:10pm

An interesting run down on the introduction history of 03 numbers is given on the Andrews & Arnold site:-

www.aaisp.net/aa/voip/03.html

Quote:

* 21st August 2007: 033340 numbers now working from at least some BT exchanges, a week before the in-service date of the 28th. As such we have now opened up 033 numbers on our on-line ordering pages. Note, 030 numbers not yet working.
* 10th August 2007: We are still on track for 28th Aug for 03 numbers, both 033 and 030.
* 12th July 2007: BT announced the call rate of 0333 numbers (being the same as 01/02 geographic).
* 9th July 2007: We are now being told that it will be Aug 28th before we get our 033 number block live on BT. We are trying to get this sorted sooner as this is yet another delay from BT for no good reason.
* 6th July 2007: We now have an allocation in 03000, which is for non profit organisation. Please contact sales if you think you qualify for 030 numbers.
* 1st July 2007: We have applied for an 030 block from OFCOM. This is just the same as 033 except that it is specially for non-profit organisations. For 030 numbers please contact sales.
* 22nd June 2007: BT are not yet routing 033 numbers - looks like they have messed up some how and it could be another 3 weeks.
* 22nd June 2007: We should have our first 03 numbers available from BT lines and will start selling 03 VoIP services. We aim to offer both individual numbers and blocks of 03 numbers (primarily for business use).
* 12th June 2007: BT have finally confirmed pricing for 03 numbers at g21 rate with all normal discounts and inclusive packages. This means that when charged they are priced between local and national. However, people with 01 and 02 off peak calls included get 03 calls included as well, and they can also be in friends and family and other discount packages the same as 01 and 02 numbers.

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Heinz

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Re: 03 number information
Reply #41 - Sep 14^th, 2007 at 6:40pm

Dave wrote on Sep 7^th, 2007 at 9:34am:

Andrews & Arnold are using 03333 numbers for all contact including support. See here.

A few tests have revealed:

Dialling 03333 400 111 via my CPS (Primus Saver Option 2) results in an " The service cannot be connected" announcement.

Dialling 03333 400 111 via BT (i.e. using the 1280 override prefix) results in ring tone (so, I assume, successful).

Dialling 03333 400 111 via 18185 (i.e. using a 18185 prefix) results in an "The number you have dialled has not been recognised. Please check and try again" announcement after the usual "Zero p per minute" tariff announcement.

Dialling 03333 400 111 via 1899 (i.e. using a 1899 prefix) results in an "The number you have dialled has not been recognised. Please check and try again" announcement after the usual "Zero p per minute" tariff announcement.

Dialling 03333 400 111 via 18866 (i.e. using a 18866 prefix) results in an "The number you have dialled has not been recognised. Please check and try again" announcement after the usual "Zero p per minute" tariff announcement.

Astonishingly, when I queried my inability to dial an 03 number with Primus, they repllied:

Quote:

Thanks for your enquiry

We are not aware of such a prefix and the only way round this is to use the 1280 BT override code as the 03333 numbers will not be added to our switch.

Many Thanks

John McAllister
Primus Telecommunications Ltd

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« Last Edit: Sep 14^th, 2007 at 7:08pm by Heinz »

After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015

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irrelevant

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Re: 03 number information
Reply #42 - Sep 14^th, 2007 at 6:55pm

Heinz wrote on Sep 14^th, 2007 at 6:40pm:

Astonishingly, when I queried my inability to dial an 03 number with Primus, they repllied:
Quote:

We are not aware of such a prefix

O2 said pretty much the same to me .... but after ~20 mins waiting on a call for them to work it out, I had to abandon it because I had to take a call on the landline. They haven't replied to my email support queries.

18866 (same company 1899 and 18185) tell me: Quote:

18866 Service <service@call18866.co.uk> to me

Dear customer,

We are currently looking into the matter. More information will be posted on our web site as it becomes available.

Kind regards,

Customer service

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NGMsGhost

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Re: 03 number information
Reply #43 - Sep 14^th, 2007 at 8:37pm

The Andrews & Arnold website suggests they want you to report any carriers that you cannot get through to their 03 numbers with so they can take it up with them and resolve the issue. They have an interest in doing this as they not only have 03 numbers but are also one of the first companies in the UK to be trying to sell them to other businesses to use.

They do mention near the bottom of the Contact Us page that their old 01 contact numbers are still available with the same final 6 digits as the 03 numbers but using their old area code prefix.

Now I wonder if the introduction of 03 as an access code might have gone just a little better if Ofcom had chosen to give some major publicity to the issue. Wink

As to wasting 20 minutes of your time arguing with customer services imbeciles at O2 I can only conclude that you perhaps enjoy bashing your head very hard on an unyielding brick wall. An email to their CEO and other operations related board directors might perhaps actually be more likely to get you somewhere.

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« Last Edit: Sep 14^th, 2007 at 8:40pm by NGMsGhost »

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jrawle

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Re: 03 number information
Reply #44 - Sep 14^th, 2007 at 10:53pm

Well, the BT "Specialised numbers" "Pricing information brochure" makes interesting reading. Find the PDF via:
http://www.productsandservices.bt.com/consumerProducts/displayTopic.do?topicId=1...

According to this, 0300, 0306 etc. are "g21" calls, which are "Calls to New Voice Services". This is the same as 055 VOIP numbers, and it says they cost 4.89/2.00/1.18p per minute.

Has anyone actually made a call to one of these numbers via BT Option 1 and checked their bill to make sure the cost is the same as a 01/02 number?

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