Continuing my trend of "thumbs up" today, another one goes up to CCL Computers (http://www.cclonline.com/help-contactus.asp). This UK based company (started just outside of Bradford) has not been drawn into the illusion that NGNs are at all good for customers. Despite their size (I remember going to them when they were just a small computer shop), they still use geographic numbers for all their methods of communication. Good one CCL .

Yes, CCL are a great company - I've used them for many years and never been let down.

It is unfortunate that companies like ebuyer feel the need to rip off their customers if they need to ring them. Unfortunately, I'm having a problem with some hardware I bought from them, and may need to ring them, although I will email first and if they tell me to ring them, I will refuse because it is extortionate from my mobile and that is the only means of phone contact. (The item in question is by Kingston - also see my Kingston thread - so if ebuyer refuse to reveal their geographic, I'll just return it via them ).