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Supertravel Holidays - 0870-333-0066 (Read 3,735 times)
jacquiurs
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Supertravel Holidays - 0870-333-0066
Sep 12th, 2007 at 2:02am
 
Hi,  

I've been trying to get a cheap flight booked and came across this site which has given me a very competetive price on my search.  Unfortunately, there is no address, no postcode and no geographical no.  The t & c's contain a couple of company names as follows:-

b) Where your contract is with us.
When we act as a principal the relevant invoice will state that 'your ultimate contract is with Lotus International Limited'. In that case, the following booking conditions will apply, as set out below in 'your contract with us' and the following paragraphs. Note that for this purpose you are protected by ATOL number 84357.

c) Where your contract is with Lotus Travel Limited
Where your invoice states that we are acting as agent for Lotus Travel Limited, the booking conditions applying to your contract with Lotus Travel Limited are the same as those set our below and you are protected by ATOL number 1479.

The address is :- http://www.supertravel.co.uk/flightlist.asp and the logo on the site has a small 'Lotus' before the Supertravel Holidays.

I hope someone can help, I have tried to follow the instructions for a new post and have not found any mention of this company in any previous posts.   I am obviously not going to book a flight with a company that cannot even supply it's address on it's own site!

Thanks in advance. Smiley
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irrelevant
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Re: Supertravel Holidays - 0870-333-0066
Reply #1 - Sep 12th, 2007 at 6:44am
 
Code:
$ whois supertravel.co.uk

    Domain name:
        supertravel.co.uk

    Registrant:
        Lotus Supertravel Ltd

    Registrant type:
        UK Limited Company, (Company number: 1520706)

    Registrant's address:
        Lotus Travel Ltd
        Sandpiper House
        37-39 Queen Elizabeth Street
        London
        SE1 2BT 



The company number is for Lotus Travel Limited at that address.
Lotus Supertravel Limited doesn't exist.
Lotus International Limited does, Company No. 01835272, at the same address.

A search on BT directory enquiries for "Lotus" in SE1 returns multiple hits, at least three of which are at the same address:

5.  Lotus Supertravel
Tel: (020) 7962 9933

6. Lotus Supertravel
Worldwide/Flights
Worldwide/Flights
Tel: (020) 7962 9939

7. Lotus Supertravel
FAX
Tel: (020) 7962 9965


Let us know if you get through to the correct department on any of those.
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jacquiurs
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Re: Supertravel Holidays - 0870-333-0066
Reply #2 - Sep 13th, 2007 at 3:14pm
 
Hi irrelevant,

Love the name.  I tried the first no. Lotus Supertravel Tel: (020) 7962 9933 and got a lady called Sarah who said she only dealt with ski holidays.  She, however, gave me another number for worldwide flights :- 020-7453 1750 which got me through to the right place, so a no. that can be added now we know it works! 

Unfortunately, the price on the website doubled when I spoke to a real person, so I wont be booking my flights there!  Apparently Expedia is one of the best for competetive prices.

Thanks so much for the info.

Cheers

jacquiurs
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