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Nokia (operated by Regenersis) (Read 11,049 times)
gudman
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Nokia (operated by Regenersis)
Sep 12th, 2007 at 11:02am
 
anybody knows geo number for nokia customer service, ngn is 0845 0455555, i tried the database number 01480434343 which accepts only business calls.

~ Edited by Dave: Thread title amended
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« Last Edit: Apr 20th, 2008 at 3:30pm by Dave »  
 
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Heinz
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Re: nokia customer service
Reply #1 - Sep 12th, 2007 at 11:53am
 
gudman wrote on Sep 12th, 2007 at 11:02am:
anybody knows geo number for nokia customer service, ngn is 0845 0455555, i tried the database number 01480434343 which accepts only business calls.

Were you ringing someone privately then?

I'd always regarded my dealings with any company as business!
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After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015
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Minardi
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Nokia
Reply #2 - Apr 19th, 2008 at 8:02pm
 
Had the cause to call Nokia t'other day and on seeing an 0845 on their website, my next click was here. Anyway, tw of the verified numbers now no longer work, and could do with removing:

01480 410 616 - Gives "Number out of use" in various foreign languages
01480 410 600 - Goes through to "Regensis". Didn't investigate further.

And the unverfied database all those under "Nokia" go through as described, and could do with verifying

Cheers

Minardi
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Dave
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Re: Nokia (Regenersis)
Reply #3 - Apr 20th, 2008 at 3:29pm
 
Minardi wrote on Apr 19th, 2008 at 8:02pm:
01480 410 616 - Gives "Number out of use" in various foreign languages

For info, this is a recording rather than the number out of service and a network announcement. The same message is on 0870 6006012 which is the corresponding NGN. I have removed this entry.

Minardi wrote on Apr 19th, 2008 at 8:02pm:
01480 410 600 - Goes through to "Regensis". Didn't investigate further.

A search of the database for nokia reveals several entries including one:

CRC Group mobile computing       0871 2770808             01480 431431             Reception, Huntingdon office. Ask for collection dep't
Also Nokia 0870 0555777

Calling 01480 431431 goes to a recording saying welcome to Regenersis. Clicking the hyperlink to www.crc-group.com forwards to Regenersis at www.regenersisplc.com, so I think that these numbers are still a worthy clue.

I have amended this entry with the company's new name and web address.


01480 410 6xx

601 "Thank you for calling Nokia mobile phones..."
602 as 601
603 as 601
604 as 601
605 CommuniK Training Department (unsure as to exact name - sounds like "communic-kay")
606 Nokia Carepoint
607 as 601
608 as 601
609 Rings no answer
610 as 601
611 as 601
612 as 601
613 Regenersis John Lewis Customer Services
614 Regenersis Customer Services
615 as 601
616 "This number is not in use"
617 Rings no answer
618 as 601
619 as 601
620 as 601
621 as 601
622 as 601
623 as 601
624 as 601
625 as 601
626 Number unobtainable
627 as 601
628 as 601
629 Rings no answer
630 as 601
631 as 601
632 as 601
633 Fax/modem
634 Rings no answer
635 Warranty Support Line for Zoostorm, Edge, "Vy" and Logic Computer Systems
636 Rings no answer
637 Rings no answer
638 Rings no answer
639 Rings no answer
640 Rings no answer
641 Fax/modem
642 Fax/modem
643 Fax/modem
644 as 601 (rings a few times longer before answering)
645 Zoostorm Computer Support Line
646 as 601
647 Rings no answer
648 as 601
649 Number unobtainable
650 CRC Group Technical Support
651 as 601
652 as 601
653 Voicemail for extension 2675
654 Number unobtainable
655 Nokia mobile phones menu: 1) Company has trade account 2) Help with phone 3) Repair/environmental recycling 4) Accessories 5) Provide feedback
656 Number unobtainable
657 Number unobtainable
658 as 601
659 as 601
660 Regenersis Customer Services
661 as 616
662 as 601
663 Rings no answer
664 as 601
665 Rings then drops out
666 Rings then silence
667 as 666
668 as 666
669 Something is now closed (unable to determine company name)
670 as 666
671 Rings no answer
672 "Dial 1 to turn the locator off, dial 2 to turn the locator on, dial 3 to listen to the recordings"
673 Rings no answer
674 as 672
675 as 601
676 as 601
677 Rings no answer
678 Number unobtainable
679 Number unobtainable
680 Rings no answer
681 Straight to hold music
682 Collection line for faulty Nokia 8910s, 9210s and 770s.
683 "Unfortunately our offices are now closed. ..."
684 Rings no answered
685 Rings once and then says "the number you have dialled has not been recognised"
686 as 655
687 as 655
688 Straight to hold music
689 Rings no answer
690 as 601
691 Number unobtainable
692 Rings then silence
693 Rings then silence
694 Number unobtainable
695 as 601 (rings a few times longer before answering)
696 Number unobtainable
697 Number unobtainable
698 Fax/modem
699 as 672



01480 445220 has also been submitted to the database and answers as 01480 410 601

01480 4452xx

200 Rings no answer
201 Rings no answer
202 Rings no answer
203 Voicemail for ext 5203
204 as 410601
205 Rings no answer
206 Rings no answer
207 as 601
208 as 601
209 as 601
210 as 601
...
219 as 601
...
280 Rings no answer
281 Rings no answer
282 Rings no answer
283 Rings no answer
284 Rings no answer
285 Rings no answer
286 Rings no answer
287 as 601
288 Rings no answer
289 Voicemail for ext 5289
290 Rings no answer
291 as 601
292 Rings no answer
295 Voicemail for ext 5295
296 as 601
297 Rings no answer
298 as 601
299 Rings no answer



Another number submitted is 01480 482897 which is "Nokia Freepost Enquiry Line"

Nearby numbers are:

01480 4828xx

860 Rings no answer
861 Number unobtainable
862 Rings no answer
863 Number unobtainable
864 Number unobtainable
865 Rings no answer
866 Number unobtainable
867 Number unobtainable
868 as 410601
869 Nokia Dealer and Network Support
870 as 869
871 Rings no answer
872 Rings no answer
873 Rings no answer
874 Number unobtainable
875 Number unobtainable
876 as 410601
877 as 410601
878 "Business Direct"
879 Fax/modem
880 as 410601
881 Number unobtainable
882 Voicemail ext 2882
883 Number unobtainable
884 Rings no answer
885 Voicemail for ext 2885
886 "This number is not in use"
887 Rings once, then "the number you have dialled has not been recognised"
888 Nokia Network Management Systems Support
889 Rings unanswered
890 Rings once, then "the number you have dialled has not been recognised"
891 Straight to hold music
892 Club Nokia Service Point Locator Line
893 as 410601
894 as 410601
895 Communic-kay training department (as 410605)
896 LG Mobile Phones
897 Freepost Enquiry Line
898 Rings no answer
899 Rings no answer

As you can see, there's loads to go at. They do support for LG and other companies as well.
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Kiwi_g
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Re: Nokia (operated by Regenersis)
Reply #4 - Apr 20th, 2008 at 5:22pm
 
I think we should give hearty thanks to Dave for all the work he has done investigating all these numbers.

I hope you all agree.
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Minardi
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Re: Nokia (operated by Regenersis)
Reply #5 - Apr 23rd, 2008 at 8:07am
 
Just... wow Dave. I'm impressed. I agree, a huge thanks for that. Given us loads of new numbers to go at!
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np
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Re: Nokia (operated by Regenersis)
Reply #6 - Oct 3rd, 2008 at 9:17am
 
gudman wrote on Sep 12th, 2007 at 11:02am:
anybody knows geo number for nokia customer service, ngn is 0845 0455555, i tried the database number 01480434343 which accepts only business calls.

~ Edited by Dave: Thread title amended


Not quite accurate. The recorded message says that if you have a business account press 1. Pressing 1 gets you through to the main Nokia switchboard. Just ask for Nokia Care and they will put you through!
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