jgxenite
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Help us to help you - read the instructions!!
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Right. Well, it would have been useful if you had included this information when you first requested the alternative numbers (this is part of the instructions for requesting numbers!)
Have you actually tried the alternative internet banking numbers in the database? Just because they have some different roll number (or something like that) doesn't mean the alternative won't work...
Regarding the offshore personal banking number, there is a geographic number on that website - give it a ring and see if they will transfer you. If not, try the normal telephone banking numbers in the database. As I mentioned, there is a unconfirmed entry in the database for the "offshore" 0845 number you gave.
In future, please include all this information beforehand, as well as trying alternatives in the database.
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