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O2 Upgrades (Read 8,596 times)
jgxenite
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O2 Upgrades
Sep 20th, 2007 at 8:28am
 
From shop.o2.co.uk:

"Existing customers get all the same great deals on upgrade. Call 01226 784068"

I wonder if that is an alternative to the Upgrade 0800 number given in the database? I've not checked it but thought I'd post it here incase someone knows about it and can shine a bit more light on that number.

Also, incase it helps, there is a call centre for O2 in Barnsley Smiley.
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irrelevant
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Re: O2 Upgrades
Reply #1 - Sep 20th, 2007 at 4:39pm
 
The O2 customer service number 0870 600 3009 has an option for upgrades, and whilst I'd obviously not normally advocate use of an 0870, it's down as a free call fron an O2 mobile, so shouldn't cost you anything, nor come off your inclusive minutes, if you call from the mobile itself.


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jgxenite
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Re: O2 Upgrades
Reply #2 - Sep 20th, 2007 at 4:46pm
 
The 0870 number is NOT free from O2 mobiles. The only number that is free is 202 from a contract mobile phone. Ofcourse, the 01226 number would be free if you have inclusive free call minutes.
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irrelevant
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Re: O2 Upgrades
Reply #3 - Sep 20th, 2007 at 6:17pm
 
jgxenite wrote on Sep 20th, 2007 at 4:46pm:
The 0870 number is NOT free from O2 mobiles. The only number that is free is 202 from a contract mobile phone. Ofcourse, the 01226 number would be free if you have inclusive free call minutes.


It's free:
http://www.o2.co.uk/mobilestariffs/tariffs/freenumbers


and according to my bill
Code:
date	        time	        destination	rate	       duration 	cost
11 Sep 07	14:55:54	08706003009 	All Day 	00:12:17 	0.000
 



and it would have an F at the end if it was out of call allowance..
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« Last Edit: Sep 20th, 2007 at 6:22pm by irrelevant »  
 
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jgxenite
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Re: O2 Upgrades
Reply #4 - Sep 20th, 2007 at 6:30pm
 
Hmmm, I thought it was only free for contract phones and only if you called 202.
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irrelevant
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Re: O2 Upgrades
Reply #5 - Sep 20th, 2007 at 6:38pm
 
That 0870 is indeed only free on contract "Pay monthly" tariffs.  but since the OP wanted to talk to them about upgrades, I was assuming it was a contract phone he was on..   That o2 webpage has the full listo of numbers for each tariff type.
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Re: O2 Upgrades
Reply #6 - Sep 22nd, 2007 at 12:33pm
 
I used 0113 2722000 three weeks ago to upgrade my daughters O2 contract - worked well for me!
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