http://www.mobiletoday.co.uk/content/16886.asp?men=2&sub=6

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O2 makes customers pay to call 0870
12:31AM Wed 19 September 2007

O2 has defended its decision to remove 0870 and 0845 numbers from its inclusive minutes bundles, ahead of Ofcom's attempts to restore consumer confidence in the numbers.

The new measure from O2 will kick in from 28 September, bringing it into line with the other operators, none of which include so-called 'non-geographical numbers' in their 'free' minutes.

The move to charge customers for calling 0870 and 0845 numbers comes amid growing consumer concern about the costs incurred when calling businesses and services. An increasing number of businesses ditch landline numbers in favour of 08 numbers.

O2 contract customers will have to pay £1 for a five-minute call to an 0870 and 0845 number; prepay users will be charged £1.50.

An O2 spokesperson said: 'Our customers have enjoyed five years of being able to call non-geographical numbers from within their inclusive bundle.'
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What a great defence then!

Hi

I don't know if this is the right thread or not but I just phoned to pay my O2 mobile bill using 0880005005 and got through no problems, if the reception was a bit bad right enough, and managed to pay it no problems so didn't cost me anything.  If you want to pay your bill on your mobile you can dial 202 which is free. Both these numbers are free which to me is fine.... no complaints from this wee lady!