http://www.mobiletoday.co.uk/content/16886.asp?men=2&sub=6<<
O2 makes customers pay to call 0870
12:31AM Wed 19 September 2007
O2 has defended its decision to remove 0870 and 0845 numbers from its inclusive minutes bundles, ahead of Ofcom's attempts to restore consumer confidence in the numbers.
The new measure from O2 will kick in from 28 September, bringing it into line with the other operators, none of which include so-called 'non-geographical numbers' in their 'free' minutes.
The move to charge customers for calling 0870 and 0845 numbers comes amid growing consumer concern about the costs incurred when calling businesses and services. An increasing number of businesses ditch landline numbers in favour of 08 numbers.
O2 contract customers will have to pay £1 for a five-minute call to an 0870 and 0845 number; prepay users will be charged £1.50.
An O2 spokesperson said: 'Our customers have enjoyed five years of being able to call non-geographical numbers from within their inclusive bundle.'>>
What a great defence then!