This is what we have come to expect in the telecoms market. The big players follow each other like sheep. BT now only have daytime and evening rates for mobiles/0845/0870, but still have daytime/evening/weekend for 0844/0871.

I may be missing something here and I admit I did change my Virgin call plan without too much thought, but I did find that mobiles were being called rather frequently so I changed to Talk Anywhere 800 at £40.00 per month.

Is that not a good package as it includes

Landline UK numbers (they usually start with 01 and 02)
Mobile phones (starting with 07)
Non-geographic numbers (starting 08 except for 0800)
International landlines and international mobiles (all countries)

Is there a better package out there

Baz

kk wrote on Sep 30^th, 2007 at 11:36am:

????
10p


Quote:

Sorry no, but the best of luck trying to find anything on their site nowadays.

The only way to get around the 7p connection charge is to opt for an all inclusive talk 200 400 or talk unlimited as far as I can make out.

I have opted for the talk 800 besause it includes mobiles.

Baz

Hi oldfogy

If you opt for the talk unlimited as far as I understand it the connection charge per call is waved that is how it was explained to me and if there is a connection charge per call on my next bill somebody will have a lot of expaining to do


Baz

Do we have any more information on this?

Any official information from Virgin Media or discussion elsewhere like MSE?

If you are on any of VM's TalkAnywhere Plans then calls to 01x, 02x, 03x, 077/078/079 (mobiles), 08x and international calls are included within the plan and therefore not subject to any connection charge.

These call plans, however, are NOT unlimited as they all have specific limit of maximum number of minutes per month and range from 200 mins (costing £20) to 800 mins (costing £40).

If you are on VM's TalkWeekends (Size: M), Talk Evenings & Weekends (Size: L) or TalkUnlimited (Size: XL) then these plans only include calls to 01, 02 and 03.  Calls to other number ranges like 07x and 08x are excluded at all times and attract their own charge as well as the connection charge.

If you make calls to numbers outside your inclusive allowance or have gone over any inclusive limit (where applicable) then calls are chargable and will attract the huge connection fee.

VM call charges for calls to 0845 and 0870 are the highest out of all the other landline providers as is their connection charge (from November).

I suggest you clarify what is the name of the price plan you are on and then refer to the above.  Ignore if they say calls are included or the connection fee does/doesn't apply because the information they tell you is sometimes wrong (and this wrong information increases when you are through to someone not from the UK).

More information on VM's price plans can be found here but for the record VM's TalkUnlimited is only unlimited for calls to 01, 02 and 03 numbers and therefore all other calls are excluded and attract the connection fee charge.