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Blocking geographical numbers (Read 3,011 times)
Gins66
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Blocking geographical numbers
Oct 18th, 2007 at 10:50am
 
I have just tried to phone the Royal Mail Customer Services using the alternative numbers to the 08457 number and get a recorded message each time saying that I have dialled an incorrect number and the call will be ended. This happened with another company a few months ago when the geographical number never was answered, but as soon as I used the 0870 number got through immediately. Also one company was quite angry that I had used the geo number and transferred me to the 0870 number ! Obviously companies are getting wise to people using the geographical numbers. Has anyone else experienced this problem and what can we do about it ?
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derrick
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Re: Blocking geographical numbers
Reply #1 - Oct 18th, 2007 at 11:11am
 
Don't worry if they transfer you, because whatever they might tell you, they cannot change the charge to you by transferring, if you dialled an 01/02 number that is what you will pay for, it is impossible to change the tariff internally at a company.
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Dave
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Re: Blocking geographical numbers
Reply #2 - Oct 18th, 2007 at 8:26pm
 
The Royal Mail has been mentioned before. IIRC, the recording, telling you off almost, is very monotonal: "You have dialled a incorrect number" and cuts off. That is because they have taken these individual numbers out of service (although they still answer and if you are on a chargeable package, you will have been charged because it is a recording played by RM).
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