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IMPORTANT: Ofcom delays 0870 changes beyond 1/2/08 (Read 144,360 times)
DonQuixote
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Re: IMPORTANT: Ofcom delays 0870 changes beyond 1/
Reply #90 - Dec 18th, 2007 at 5:23pm
 
dorf wrote on Dec 18th, 2007 at 12:29pm:
Yet you believe you have superior knowledge to me and can state that I am completely wrong. What arrogance!  If you had put forward a logical argument to prove that I was completely wrong and why your claim was valid, it might have been acceptable. To just make such an unsubstantiated arrogant statement is certainly not acceptable.

Clearly I have upset you. I originally said...
DonQuixote wrote on Dec 17th, 2007 at 4:53pm:
...So who's right? ...Dave of course!
This is not the same as calling you "completely wrong" is it?

But you then seemed annoyed at this and said...
dorf wrote on Dec 17th, 2007 at 11:09pm:
Now we have newbies here who evidently think they know all about these issues after making a few posts! So I am completely wrong am I?
So it was you that suggested that you were "completely wrong", not I.
I obviously shouldn't have agreed with you. Sorry for any offence.  Cool

Finally, if you read the ITU recs that I referenced, you will see why Ofcom had no choice but to withdraw PCA's. They should never have suggested them, in the first place. Ofcom has just made a basic error of enormous proportions and have now fixed it in the only way possible.
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NGMsGhost
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Re: IMPORTANT: Ofcom delays 0870 changes beyond 1/
Reply #91 - Dec 18th, 2007 at 5:40pm
 
Dave wrote on Dec 18th, 2007 at 5:19pm:
NGMsGhost, please point out to us where DonQuixote makes the claim. As he has only made 30-odd posts, it will not be difficult to find.


He did not use those exact words but he certainly unequivocally supported my own resounding attack of yesterday on the competence and ethical probity of both Ofcom and the majority of its personnel.
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Re: IMPORTANT: Ofcom delays 0870 changes beyond 1/
Reply #92 - Dec 18th, 2007 at 5:47pm
 
DonQuixote wrote on Dec 18th, 2007 at 5:23pm:
Ofcom has just made a basic error of enormous proportions and have now fixed it in the only way possible.


Does that also apply for PCAs in respect of 0870 calls too?

If so Ofcom could obviously address the problem and rectify their own glaring error by instead insisting all call carriers carry calls to 0870 numbers at geographic rates (as per 03 numbers) and at the same time also abolish the existence of revenue sharing arrangement possibilities on the 0870 number range.  There is then no need for any form of all price announcement before the 0870 call is connected.

A couple of months notice of such a change should be sufficient given that the conmen call centres in question have now had their snouts in the trough for the last 10 years and that this action is clearly the one that Ofcom tried to give journalists and the public the impression that it was taking in the first place.
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Dave
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Re: IMPORTANT: Ofcom delays 0870 changes beyond 1/
Reply #93 - Dec 18th, 2007 at 5:58pm
 
NGMsGhost wrote on Dec 18th, 2007 at 5:47pm:
DonQuixote wrote on Dec 18th, 2007 at 5:23pm:
Ofcom has just made a basic error of enormous proportions and have now fixed it in the only way possible.

Does that also apply for PCAs in respect of 0870 calls too?

The fact that some 070 "services" now fail also raises the question of why they are using such numbers. The "personal number" aspect is a load of rubbish. Burglar alarms, panic buttons and the like are using them to get revenue. Why else would they need to?
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Re: IMPORTANT: Ofcom delays 0870 changes beyond 1/
Reply #94 - Dec 18th, 2007 at 6:01pm
 
NGM puts his finger on the only sane and practical solution to the “problem of price announcements”.
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Re: IMPORTANT: Ofcom delays 0870 changes beyond 1/
Reply #95 - Dec 18th, 2007 at 6:24pm
 
NGMsGhost wrote on Dec 18th, 2007 at 5:47pm:
...Ofcom could obviously address the problem and rectify their own glaring error by instead insisting all call carriers carry calls to 0870 numbers at geographic rates (as per 03 numbers) and at the same time also abolish the existence of revenue sharing arrangement possibilities on the 0870 number range.  There is then no need for any form of all price announcement before the 0870 call is connected.
I agree.

However, I don't know if Ofcom will do this.  In the many, many consultations over this (and the one about 03x), a lot of CPs mentioned to Ofcom that they (Ofcom) were effectively setting the price of calls.  Ofcom denied this by stating that all they were doing is, with regards to 03x numbers, insisting that calls are charged at same rate as a national rate call and what each OCP charge for national rate calls are upto themselves.

I agree a very similar thing could easily be applied to 0870 now although this will be met with severe opposition from CPs and we all know how Ofcom wants to please them moreso than ordinary consumers.

I also agree with Dave that alarm companies, etc that are using 070x so-called personal numbers are doing so for the revenue.  They're aware, as pointed out by Ofcom, that they can't use 09x because 09x calls may be blocked and besides consumers are aware that 09x is a premium rate so they've gone for the next highest in return of revenue without consumer knowledge that it's a premium number.

Alarm companies, etc would probably need a NGN to ensure they could handle the amount of calls they may get at any one given time so there are other ranges they could choose and if they really wanted to retain revenue could use 0871, or 0844.

The problem with this is that I'm not too sure if 0871 numbers will be blockable by ourselves (once 0871 is effectively under ICSTIS regulation) just like 09x numbers can be now.

Does anyone know if Ofcom are going to take action or look into at more depth 070x use by alarm companies, etc or have they just decided that PCA's are removed and that's it.
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« Last Edit: Dec 18th, 2007 at 6:27pm by bbb_uk »  
 
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SilentCallsVictim
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Re: IMPORTANT: Ofcom delays 0870 changes beyond 1/
Reply #96 - Dec 18th, 2007 at 9:43pm
 
I sense that our discussion has come full circle.

When referring to UKCTA members who were not intending to drop their 0870 rates to those of geographic calls:

SilentCallsVictim wrote on Nov 2nd, 2007 at 4:11am:
Having made a decision to take this exceptional action and implement use of cost pre-announcements, despite having expressed serious concerns about their feasibility, it is they who must accept responsibility for the consequences, not Ofcom.

Ofcom has never actually "required" anyone to use PCAs. It had its own bizarre reasons for presenting an unacceptable alternative rather than simply prohibitting deviations from charging structure associated with the numbering plan.

Please stop bickering, I know less about this than any of you, and I am therefore willing to listen and learn. Ofcom has approached me to offer a briefing on certain aspects of this matter, which I hope to receive tomorrow. I will attempt to pass on anything which is not already known.
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Re: IMPORTANT: Ofcom delays 0870 changes beyond 1/
Reply #97 - Dec 18th, 2007 at 11:52pm
 
SilentCallsVictim wrote on Dec 18th, 2007 at 9:43pm:
Please stop bickering, I know less about this than any of you, and I am therefore willing to listen and learn. Ofcom has approached me to offer a briefing on certain aspects of this matter, which I hope to receive tomorrow. I will attempt to pass on anything which is not already known.


And why have they approached you for such a briefing SilentCallsVictim rather than myself given that I am extremely well known to them.

Is it because they believe you will dress up the many glaring and crass failings by Ofcom in their principal duty to UK citizen consumers in some form of more politically correct language that wholly disguises the fact that it is Ofcom that is entirely to blame for this entire shoddy fiasco, including the numerous lies that it has previously peddled to the media about its 0870 charging plans in official press releases.

SilentCallsVictim I think you need to make it clearer in what manner your day job in the telecoms industry seems able to give you such special and privileged access to the great and the good in the government and at Ofcom that is so firmly and repeatedly denied to the rest of us.  Also you claim to have sent me an email about the reasons why I was at the last minute not invited to a meeting with a senior government official but mysteriously I never received the said email.

If Ofcom had wanted to call a meeting with SayNoTo0870 campaigners to find out where it was going wrong in its approach to 084/7 in the last two years it had only to pick up the phone (or perhaps they could have just read our numerous responses to their previous consultations).  So why is it that they suddenly feel comfortable asking for a paper from your good self but not from the several other members of this campaign who they must know are equally familiar with the subject matter.

SCV your latest comments give me the same level of concern about your motivations that I previously experienced as a result of one of your very early posts in this discussion forum.  Do I perhaps detect a Fifth Column somewhere in our midst? Undecided
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dorf
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Re: IMPORTANT: Ofcom delays 0870 changes beyond 1/
Reply #98 - Dec 19th, 2007 at 12:15am
 
I agree with the points made here by Dave, bb_uk and NGM'sG about PCAs and the use of the 0870 and 070 PNS range of numbers for auto-dialing applications. These types of applications should never be on either of those number ranges. Any application using an auto-dialer is delivering a call to an underlying geographical number or series of underlying graphical numbers. They do not need the features of NTS on 0870 or 070 PNS in its true sense for this purpose. The only reason that they are using 0870 or 070 PNS numbers is solely to collect the Premium revenue out of total greed, since they are already being paid a subscription for the service provided to their customers! If they were not demanding the Premium revenue they could have continued to use 0870 charged at the geographic rate, and there would have been no PCA required under the Ofcom proposals, so auto-dialers could not have been affected in any way! The fact that Ofcom have therefore paid any attention whatever to their false pleas demonstrates what has really gone on and what Ofcom's hidden agenda really is!

In any case as a qualified Electronic Engineer with much Telecoms design experience including many automated and auto-dialing functions, I can assure you that the stuff Ofcom have stated is completely incorrect. This clearly is an invented reason to attempt to justify their complete change of direction. Particularly, there is no proper justification that PNS numbers would be or should be used for such services, since they are supposed to be solely for Personal communication with the holder of a Personal Numbering Service number. It is perfectly feasible to design PCAs so that they are made whilst dialing continues in the background, and any automated call would not then be affected particularly with any intelligent auto-dialer. Additionally a call-in-progress tone could be included within a PCA so that automated devices would detect that the call was proceeding, or as Dave has suggested a particular additional digit could be dialed by the auto-dialer to inhibit the PCA. There is no technical reason why PCAs cannot be used without any problem for properly designed auto-dialers even if they are dialing 0870 or 070 PNS series numbers. The fact that the ITU depreciate them is not entirely of relevance since other requirements made by the ITU are flouted by both Ofcom and BT continuously (as well as other EU states - e.g. Italy's dial tone), after all they are only "recommendations" not mandates, so why should this issue alone be a special case? Only to suit the cries of the industry collecting the revenues I suggest!

It is clear therefore that, as I posted previously, the real reasons for Ofcom's change of direction with both 0870 and 070 PNS are quite different from the reason which they give; I believe in fact that they have probably already decided to allow Premium revenue collection to continue with 0870 numbers, and that this is all part of their new strategy, which is eventually to move all the existing NGNs being used as disguised Premium numbers over to PhonepayPlus, as they are doing firstly with 0871, so that they will then be able to classify them formally as Premium numbers, but with per minute charged call queuing permitted, without any restrictions.

DonQuixote, I accept your apology. Clearly you had indeed upset me, but after your apology I have ceased to be upset.

Dave, I think what NGM'sG meant was that DonQuixote's post: Quote:
Quote from NGMsGhost on Dec 17th, 2007, 4:23pm:
Ofcom are one of the most corrupt, expensive and totally ineffective regulators that the UK has ever seen. Shocked Angry Smiley Smiley Smiley


Who could disagree with such a crisp, clear and accurate observation? 

implied that he was agreeing with what NGM'sG had posted concerning Ofcom and their senior management?
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« Last Edit: Dec 19th, 2007 at 12:26am by dorf »  

Ofcom are completely ineffectual
 
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DonQuixote
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Re: IMPORTANT: Ofcom delays 0870 changes beyond 1/
Reply #99 - Dec 19th, 2007 at 12:40am
 
dorf wrote on Dec 19th, 2007 at 12:15am:
There is no technical reason why PCAs cannot be used without any problem for properly designed autodialers even if they are dialing 0870 or 070 PNS series numbers. The fact that the ITU depreciate them is not entirely of relevance since other requirements made by the ITU are flouted by both Ofcom and BT continuously (as well as other EU states - e.g. Italy's dial tone), after all they only "recommendations" not mandates, so why should this issue alone be a special case? Only to suit the cries of the industry collecting the revenues I suggest!

I partly agree with dorf here. However, we are not dealing with properly designed autodialers we are dealing with millions of legacy modems. These modems use the ITU recs as the design assumption, therefore they typically cannot tolerate excessive post dial delay.This leads to handshake failure for fax and data (alarm) modems, as specified in ITU V.8 et al. Apparently a large number of these alarm modem have retry timeouts hardcoded at 30S or less. This is why Ofcom had to recant.
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Re: IMPORTANT: Ofcom delays 0870 changes beyond 1/
Reply #100 - Dec 19th, 2007 at 12:52am
 
SilentCallsVictim wrote on Dec 18th, 2007 at 9:43pm:
Ofcom has never actually "required" anyone to use PCAs.
It did by implication.

The OCP's (retailers) are not in control of the wholesale price for 0870 as set by a TCP. Therefore if a wholesaler set its cost above Geographic, then the retailer was forced to use PCAs or operate at a loss.

This was an unintended consequence of Ofcom's well-intended intervention. Ofcom should have seen this coming in its impact assessment.
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Re: IMPORTANT: Ofcom delays 0870 changes beyond 1/
Reply #101 - Dec 19th, 2007 at 12:55am
 
dorf wrote on Dec 19th, 2007 at 12:15am:
The fact that the ITU depreciate them is not entirely of relevance since other requirements made by the ITU are flouted by both Ofcom and BT continuously (as well as other EU states - e.g. Italy's dial tone), after all they are only "recommendations" not mandates, so why should this issue alone be a special case? Only to suit the cries of the industry collecting the revenues I suggest!


Here, Here.

For 2 years Ofcom have repeatedly lied to the media that a solution on 0870 and 0871 would soon be to hand while continually sweeping under the carpet their indefensible position on 0844 and 0845 but now at the last minute PhonePayPlus has come up with rules for 0871 that do not constitute the promised premium rate regulation as we know it (whilst also disgracefully totally ignoring 500 private individuals who responded to their consultation condemning it) and have waited till the 11th hour to use the flimsiest of obscure and unconvincing technical excuses to withdraw their whole promised ending to 0870 premium rate charging.

We all know the real reason is because James and Rupert at a certain well known broadcaster as well as a certain peer connected with a major outsourced 0870 call handling company along with various other significant 0870 using companies with New Labour contacts have privately indicated that it will be very bad indeed for the business interests of important New Labour benefactors and that if it is not stopped New Labour will find that in due course it is also bad for them.  And so a few phone calls later to New Labour croney Stephen Carter and after a couple of smoke screening and stonewalling Ofcom announcements to hide the real truth we now find that bizarrely enough the business interests of these important New Labour friends can now continue exactly as before and wholly umolested by any regulatory intervention that might have impeded the orderly flow of business profit.
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Re: IMPORTANT: Ofcom delays 0870 changes beyond 1/
Reply #102 - Dec 19th, 2007 at 1:06am
 
DonQuixote wrote on Dec 19th, 2007 at 12:52am:
Ofcom should have seen this coming in its impact assessment.


Well three SayNoTo0870 campaigners who attended an Ofcom meeting for consumer groups in Nov 2005 were certainly aware that Ofcom's willingness to allow carriers to charge more than geographic rate provided they had PCAs would be a Trojan Horse that could undermine Ofcom's entire alleged course of action on 0870s.

But when this was put to Ofcom Partner Sean Williams he simply poo-pooed this because he claimed no one would want to charge any more than geographic rate to 0870 after 1st Feb 2008 as Ofcom was scrapping the entire revenue sharing apparatus for 0870 calls.  But it seems from what you tell us that Ofcom was lieing and/or the shameless greed of certain telecoms operators in taking the view that because the public are now used to paying more for 0870 then it must be allowed to carry on has got the better of them.

The bottom line is that all of Ofcom's proposals for reforming 084 and 087 numbers were irrational and illogical.  They should have insisted the 08 being returned only to Freephone numbers and that after a period these 084 and 087 numbers must move either to 03 if they no longer wished to revenue share or to 09 or alternatively possibly to say unused 04 or 06 if we subscribe to the view that lower cost premium rate numbers must be somehow not be associated with the high cost connotations of 09 for marketing reasons.

Instead I believe Ofcom all along deliberately misled the public knowing full well that its only real intended solution was introducing 03 numbers and getting organisations who did not want to extra to callers to move there while leaving everything else intact.  I am sure it was quietly planned in various undocumented conversations from the outset that these last minite excuses over ITU rules and burglar alarm systems were always going to be used to completely scupper any actual change in charging or revenue sharing on all 084 and 087 number ranges. Wink Shocked Smiley Smiley Smiley
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Re: IMPORTANT: Ofcom delays 0870 changes beyond 1/
Reply #103 - Dec 19th, 2007 at 1:43am
 
DonQuixote wrote on Dec 19th, 2007 at 12:52am:
The OCP's (retailers) are not in control of the wholesale price for 0870 as set by a TCP. Therefore if a wholesaler set its cost above Geographic, then the retailer was forced to use PCAs or operate at a loss.


Thanks for this important correction to a misunderstanding.

The exception of course is BT, where we see Ofcom attempting to intervene to protect its margin by adjudicating in a dispute about the wholesale price that it pays for connecting 0870 calls. It is unfortunate that the other OCPs cannot enjoy the benefit of Ofcom's assistance and so are forced to endanger the Health and Safety of their customers.
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Re: IMPORTANT: Ofcom delays 0870 changes beyond 1/
Reply #104 - Dec 19th, 2007 at 2:11am
 
SilentCallsVictim wrote on Dec 19th, 2007 at 1:43am:
Thanks for this important correction to a misunderstanding.


But Ofcom Competition Partner Sean Williams specifically told a meeting for consumer stakeholders that the whole revenue share system on 0870 was being abolished and thus even though Ofcom was allowing OCPs to go on charging more than geographic rate if they added a Pre Call Ancouncement of the price after 1st Feb 2008 he did not anticipate any reason for any OCP needing to do so since as revenue share was no longer possible there would be no reason for TCPs to charge OCPs more than for 01/02 calls.

When pressed on why Ofcom would allow the Pre Call Announcement at all Williams muttered about European competititon legislation etc but still claimed that in the real world no one was going to be using these announcements or charging extra for the calls.

Now as Sean Williams has fled Ofcom to the OFT perhaps his successors can again turn round as Ofcom staff did after it changed from OFTEL and say they know nothing of how Mr Williams ever came to give these assurances and they are only new kids on the block etc, etc, etc Roll Eyes

The fact of the matter is that Ofcom is in fact engaged in a deliberate high level conspiracy with the telecoms industry to preserve revenue share on NGNs but is going to quite unbelievable lengths to try and hoodwink the public and the press to pretend that this is not what it is doing. Angry Angry Angry
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