i am hoping you can help. i need the number for enquiries about income support in blackburn. i have this following number but obviously it is costly for me so i would appreciate a geographical number. the number is 08456088502. i have rang blackburn jobcentre but they have given me this number which is no good for me.

THANK YOU VERY MUCH FOR YOUR REPLY. AFTER DOING RESEARCH I HAVE FOUND OUT THAT FOR EXIXTING CLAIMS, YOU HAVE TO RING THE BURNLEY BENEFIT DELIVERY CENTRE ON THE NUMBER I GAVE YOU. FOR TEXTPHONE IT IS 08456088502.ON MY POST I HAVE THE ADDRESS FOR DEPARTMENT OF WORK AND PENSION.

The address is :
Palatine House
Lancaster road
preston
PR1 1ZU

If there is any problem with the number Dave gave try the Benefit Delivery Centre in Bolton on 01204 367 000.

What telephone service do you normally use, BT, mobile, payphone, etc?

01253 is the Blackpool code but DWP/Jobcentre/Benefits offices are regionally centralised (in this instance it is Lancashire), and telephone enquiries are dealt with by call centres -  this why addresses and phone codes don't necessarily tie up.

The number Dave gave, 01253 856123, is shown on various websites as being for claiming Carers' Allowance, but without talking to them there is no way of knowing what a particular office actually deals with.

That is also the reason why I gave the phone number for the Benefit Delivery Centre in Bolton - 01204 367 000 which may be the right place for income support.

Blackburn, Burnley, Bolton, Preston are all in the same area.

The Burnley Benefits Delivery Centre is located at Brun House, Kingsway, Burnley BB11 1AG. However, their postal address is Pittman Way, Preston PR11 2AL.

One can phone the Burnley Benefits Delivery Centre directly via 01282 473 200.  This is the number of the Job Centre Plus in Burnley but if you ask for the BDC they will put you through. Once connected there is a warning about the cost of calls from mobiles and service providers other than BT, so this must be the non-geographic number (0845 608 8502). Option 1 is for income support.



Please note that if you are calling Monday-Friday daytime from a BT landline with BT Together Option 1, it is actually cheaper to use the 0845 number than the geographic number.

Quote:


This is not promotion, simply informing the requestor of the fact that if he/she is a BT Together Option 1 user (in common with hundreds of thousands if not millions of people) then in this instance calling the 0845 number would be cheaper than using the underlying 01/02 number, which I actually found and added to the database.

There are other service providers of course, and BT don't only have Option 1. Has it occurred to you that may be someone on income support, which this post was about, may not have a plastic card needed for registering for one of the cheaper services like 1899, 18866, etc.?

Why do you particularly want to increase BT's revenue when the requestor could get away with paying them less if she is a BT Together Option 1 user?

Don't you think that this site is about informing consumers about the best deal under their particular circumstances?

DAVE, PLEASE TRANSFER THIS POST AND THE PREVIOUS ONE TO GEOGRAPHICAL NUMBERS CHAT  "COST OF 0845 CALLS"

Quote:


So what would be a practical response to a simple request for the underlying geographic number to an 0845 number, as in this particular case when the requestor wanted to contact a BDC about his/her income support claim?

Would you deliberately conceal the fact that in this instance it might be cheaper to use 0845 rather than the geog number?

Whatever we say lots of people (probably millions) are and will continue to use BT Together Option 1.  Should they be denied advice on how to reduce their costs even if they are not prepared to change to a different provider?

Does dogma rule over common sense?