The call centre for Ikea is probably outsourced to Ventura, although I've found nothing to confirm this. It has a call centre in the Dearne Valley, which is near Rotherham:

Ventura House
Brookfields Park
Manvers Industrial Estate
Wath-upon-Dearne
Rotherham
S63 5DJ

T 0845 330 9030
F 01709 316014

Note the S63 post code, so could be where the PO Box goes.

From BT Directory Enquiries:

Quote:

Thanks. A Google reveals one link with an address:

Quote:

I have the same problem.  I this in Property news

*Lane Walker have advised Ikea Limited in their acquisition of Unit 4 Callflex Business Park in the Dearne Valley.

The new build unit provides around 15,500 sq.ft. of high specification offices and will be utilised as a regional call centre servicing Ikea’s north eastern stores.

Lane Walker carried out an initial search of the Sheffield and South Yorkshire market before short listing three possibilities. Callflex Business Park was finally selected following an analysis of the advantages of the short listed properties, including location, configuration and financial package.*

Some of the other businesses in that business park have numbers beginning 01709 87.........  but I cannot find anything for Ikea.

I do know that if you know the name of someone who works there you can try emailing them - some of their email addresses are in a standard format  - firstname.lastname@memo.ikea.com

When I couldn't get any sense out of them I called and emailed Ikea's corporate press office - they don't like bad publicity.  someone eventually came back to me but it is a very slow soul destroying process.

Good luck.

Thanks for those numbers.  The number we are looking for is the Ikea Online call centre number at Unit 4 Callflex Business Park.

Hi allegro,

Thanks for letting us know.  I have just called the 020 number and as you have advised it appears to be a standard number for all stores, as it indeed asks which store you want 1st..

I will try and compare it to the 0845 number/s later. and then Dave or I can verify if.