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Topcomm site says 0870 is a national rate call. (Read 4,982 times)
moneysavin
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Topcomm site says 0870 is a national rate call.
Nov 24th, 2007 at 4:56am
 
I noticed that when reading the Topcomm site, which is a Ofcom initiative, and they recommend consumers to read,that they still say here on the Tiscali page

http://www.topcomm.org.uk/CompanyInfo.aspx?stat=res&ID=7762bf66-2843-4a21-b336-b...

that 0870 calls are national rate. Huh

You would think that Ofcom might check out sites they are closely linked with. Roll Eyes
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« Last Edit: Nov 24th, 2007 at 5:02am by moneysavin »  
 
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derrick
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Re: Topcomm site says 0870 is a national rate call
Reply #1 - Dec 3rd, 2007 at 2:03pm
 
I have emailed and spoken to these people, here is a response from my phone call earlier today,(they said they had not received my email, even though I received an "out of office reply" from the person I spoke to);-

Thank you for your email and telephone call.

I have temporarily removed the telephone contact details from this page on the TopComm website and have contacted the company concerned so that the contact details can be updated,


Regards

Louise Glen

TopComm Secretariat



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derrick
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Re: Topcomm site says 0870 is a national rate call
Reply #2 - Dec 4th, 2007 at 12:07pm
 
I have just noticed that whilst they have removed the phone contact details on that page, if you click on "here" re Company Contact Details, you go to this page;- http://www.tiscali.co.uk/aboutus/contact/contact_smarttalk.html (Tiscali), that says;- Call 0871 222 3311.
Calls are charged at national rate
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derrick
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Re: Topcomm site says 0870 is a national rate call
Reply #3 - Dec 5th, 2007 at 12:29pm
 
Info relating to their 0871 number now state;- Call 0871 222 3311. Calls are charged 10p per minute. Calls from a Tiscali Talk landline are charged at 5p per minute.

Other page seems to have been removed after I emailed them again yesterday.
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« Last Edit: Dec 5th, 2007 at 12:30pm by derrick »  
 
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