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SAYNOTO0870.COM › Main Forum › Geographical Requests › Tesco Stores Ltd - Store extensions

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Tesco Stores Ltd - Store extensions (Read 27,154 times)

StephenK

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Tesco Stores Ltd - Store extensions
Nov 24^th, 2007 at 11:15am

Hey everyone

if you need to call this brand and don't want to call the 0845 number they provide you can call 0161 910 94XX (replace the XX with a number below)

00 - Main reception (hardly anyone on the desk and diverts to customer services)
19 - Customer services
45 - Petrol Filling station
49 - Pharmacy/Fagrance department
64 - Management team
65 - Duty Manager 1
66 - Duty Manager 2
67 - Duty Manager 3/Staff sick line

There are other numbers but they are specific for a department, they do not take customer calls, and they will tell you to call back to main receiption.

I am staff so know all the extention numbers.

# Title amended ~ DaveM

« Last Edit: Nov 24^th, 2007 at 4:00pm by DaveM »

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DaveM

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Re: Tesco Stores Ltd - Store extensions
Reply #1 - Nov 24^th, 2007 at 4:03pm

Thanks Stephen. I've checked those & will amend the database accordingly.

I assume, looking at other entries, that the extension allocation at other branches will be the same ?? Undecided

If that's so, I can add a separate entry that JUST shows the extensions & their destinations.

I also have

Ext 32

for

Home Shopping

to put on the list.

« Last Edit: Nov 24^th, 2007 at 6:20pm by DaveM »

It stops hurting when I stop banging it against the wall !!

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StephenK

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Re: Tesco Stores Ltd - Store extensions
Reply #2 - Nov 25^th, 2007 at 12:34am

They sometimes answer extention 32 but there is hardly ever anyone on deparment

extention 19 is home and wear, however they do not take kindly to phone calls

Dave, that is correct, it works at most branches.

TIP: If you are in branch, and need to speak to another branch, staff can dial out from customer services using the internal phone number, on your behalf, This includes clubcard helpline, head office (except personal finance)

EDIT: If you need any geo numbers for branches let me know, Ill dial them on the internal system and ask for their geo number

« Last Edit: Nov 25^th, 2007 at 12:43am by StephenK »

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jgxenite

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Re: Tesco Stores Ltd - Store extensions
Reply #3 - Nov 25^th, 2007 at 1:21am

Invaluable assistance Steven

. I don't suppose you could find out (or confirm) the numbers for Sheffield West Street and Sheffield Infirmary Road. Also, there is a new Tesco that has just opened on Corporation Street (also in Sheffield), but I'm not sure if they have a phone line set up - if you could find that number too, that would be most appreciated

« Last Edit: Nov 25^th, 2007 at 1:23am by jgxenite »

I don't mind helping you with your request as long as you read the instructions!

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StephenK

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Re: Tesco Stores Ltd - Store extensions
Reply #4 - Nov 25^th, 2007 at 10:12am

Sure but I need the store ID, as its easier to find a store by its store ID than a geo location. If you dont have them, don't worry

To find them look on an old till receipt, right at the bottom there will be a line like

25/11/07 10:08 3041 3015 0532

I need the highlighted number, if you got them, else I will look them up in the store finder we have and get them for you

« Last Edit: Nov 25^th, 2007 at 2:37pm by DaveM »

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jgxenite Supreme Member Offline Help us to help you - read the instructions!! Posts: 1,454 Gender:	Re: Tesco Stores Ltd - Store extensions Reply #5 - Nov 25^th, 2007 at 11:17am Cheers for that Stephen. I've got the store ID numbers here: Sheffield West Street: 3354 Sheffield Infirmary Road: 5106 Sheffield Corporation Street: 5500
Back to top	« Last Edit: Nov 26^th, 2007 at 9:45am by jgxenite » I don't mind helping you with your request as long as you read the instructions! IP Logged

DaveM Global Moderator Offline Du vin, du pain, du Ibuprofen ¡ Posts: 845 Peterborough Gender:	Re: Tesco Stores Ltd - Store extensions Reply #6 - Nov 25^th, 2007 at 5:28pm Two of those numbers are in the database. Corporation Street hasn't been supplied yet so you'll have to wait a while till it's available from Head Office.
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jgxenite Supreme Member Offline Help us to help you - read the instructions!! Posts: 1,454 Gender:	Re: Tesco Stores Ltd - Store extensions Reply #7 - Nov 25^th, 2007 at 5:59pm DaveM, I wasn't sure if the ones in the database had been fully confirmed. I'm guessing Corporation Street hasn't got one (the receipts don't have a NGN on them yet).
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StephenK Newbie Offline Posts: 18	Re: Tesco Stores Ltd - Store extensions Reply #8 - Nov 25^th, 2007 at 9:11pm DaveM wrote on Nov 25^th, 2007 at 5:28pm: Corporation Street hasn't been supplied yet so you'll have to wait a while till it's available from Head Office. It will be on "Host" just head office won't give it to customers yet When I am next in I will get it.
Back to top	« Last Edit: Nov 27^th, 2007 at 1:21am by DaveM » IP Logged

jgxenite Supreme Member Offline Help us to help you - read the instructions!! Posts: 1,454 Gender:	Re: Tesco Stores Ltd - Store extensions Reply #9 - Nov 25^th, 2007 at 9:29pm Cheers Stephen, your invaluable help is much appreciated!
Back to top	« Last Edit: Nov 26^th, 2007 at 9:45am by jgxenite » I don't mind helping you with your request as long as you read the instructions! IP Logged

floella2

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Re: Tesco Stores Ltd - Store extensions
Reply #10 - Nov 26^th, 2007 at 1:12am

Another employee, just to point out that the extension numbers above are only going to be valid for Extra stores Wink

- Smaller stores (Metros etc) tend to have extensions in numberical order, although this isn't fixed either.

Telephones in branch depends on store also- We've been banned from making any outgoing calls full-stop apart from the admin phones upstairs, & its defintely the same type of policy at Blue Boar as well.

Tesco Metro Norwich number: 01603 247500

Cheers

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StephenK

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Re: Tesco Stores Ltd - Store extensions
Reply #11 - Nov 26^th, 2007 at 9:19am

Thats not true, We have only just been rebranded as an extra store and these numbers have been in operation since the store opened 10 years ago, I know metro/express/regular/home stores that use this system, Tesco employ a system where as I can call any branch and extention number is the same, either through "7 <store number> <department extention>" or through their geo number, Cirronix (SP) own the number blocks (geo and none geo) and equipment Tesco use.

try using the 9 prefix for an outgoing call, to be honest why would you want to make an outgoing call on the shop floor?

Regarding Corporation street branch, I have "Hosted" them requesting a geo number

« Last Edit: Nov 26^th, 2007 at 9:21am by StephenK »

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jgxenite Supreme Member Offline Help us to help you - read the instructions!! Posts: 1,454 Gender:	Re: Tesco Stores Ltd - Store extensions Reply #12 - Nov 26^th, 2007 at 9:44am Stephen, nice one. Would you be able to check the Infirmary Road number in Sheffield? I know we already have a geo in the database, but it doesn't match the format of the rest of the numbers (0114 2033400 verses 0114 260xxxx for the other numbers). Cheers .
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StephenK Newbie Offline Posts: 18	Re: Tesco Stores Ltd - Store extensions Reply #13 - Nov 26^th, 2007 at 2:36pm I will "host" that branch when I am next in and ask
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jgxenite Supreme Member Offline Help us to help you - read the instructions!! Posts: 1,454 Gender:	Re: Tesco Stores Ltd - Store extensions Reply #14 - Nov 26^th, 2007 at 2:44pm Nice one. What does "host" mean by the way?
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