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Tesco Stores Ltd - Store extensions (Read 27,156 times)
StephenK
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Re: Tesco Stores Ltd - Store extensions
Reply #15 - Nov 26th, 2007 at 2:50pm
 


Basically it is like a forum, I put a message, aimed at the store, they reply, but the system is called host

Host is Tesco's email system
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« Last Edit: Nov 27th, 2007 at 1:23am by DaveM »  
 
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Re: Tesco Stores Ltd - Store extensions
Reply #16 - Nov 26th, 2007 at 2:53pm
 
Ah, fair enough. So you'll basically request their geo number, and they'll send it you back.
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StephenK
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Re: Tesco Stores Ltd - Store extensions
Reply #17 - Nov 26th, 2007 at 3:05pm
 
Quote:
To (My branch)
From : FMC Team, 5106 Sheffield Infirmary

Stephen,

At the moment the only number supplied to us by the phone supplier is 0845 6779841, I have requested the local number from head office as a number of staff have requested this aswell. You can also Host to the communications department at Cardiff aswell.

Sorry I haven't any better news.

FMC Team

This update is stored in *Store communications on Host


I sent one to them aswell just waiting for a response Smiley
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« Last Edit: Nov 26th, 2007 at 3:06pm by StephenK »  
 
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Re: Tesco Stores Ltd - Store extensions
Reply #18 - Nov 26th, 2007 at 3:20pm
 
Wow, I'm amazed that even the store doesn't know their geographic number! Clearly shows how much Tesco likes the money it gets from those calls...  Shocked
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StephenK
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Re: Tesco Stores Ltd - Store extensions
Reply #19 - Nov 26th, 2007 at 7:43pm
 


Thing is, Our branch earns next to nothing off our 0845 number as everyone knows our geo number
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« Last Edit: Nov 27th, 2007 at 1:23am by DaveM »  
 
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Re: Tesco Stores Ltd - Store extensions
Reply #20 - Nov 26th, 2007 at 8:30pm
 
No commment  Tongue
It therefore probably depends on the store type and age and other things when the system got installed? I believe we're over 20 years old, but thats what I've seen with those around Norwich.

Outgoing calls got banned as part of loss reduction measures if I remember right; They're only supposed to be done with the authorisation of a manager among other things.
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StephenK
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Re: Tesco Stores Ltd - Store extensions
Reply #21 - Nov 26th, 2007 at 8:52pm
 


Nope all the telephone systems are the same, so all follow same convention.

Outgoing calls you can make them through another branch via the 7 method and use a particular extention (No not going to discuss it) but it seems someone abused the system big style,

I know of a shop worker calling Greece from an internal phone and external calls are still permitted and nothing happened to this worker.
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« Last Edit: Nov 27th, 2007 at 1:24am by DaveM »  
 
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StephenK
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Re: Tesco Stores Ltd - Store extensions
Reply #22 - Dec 2nd, 2007 at 1:48pm
 
Tesco Car park helpline (Known in our stores as the cones hotline)

01382 227820
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Re: Tesco Stores Ltd - Store extensions
Reply #23 - Dec 2nd, 2007 at 2:07pm
 
Any news on the numbers you put a request in for, Stephen?
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StephenK
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Re: Tesco Stores Ltd - Store extensions
Reply #24 - Dec 4th, 2007 at 9:54am
 


They haven't answered host yet. this is about normal for them Sad
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« Last Edit: Dec 5th, 2007 at 12:31am by DaveM »  
 
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Re: Tesco Stores Ltd - Store extensions
Reply #25 - Dec 4th, 2007 at 10:03am
 
Head office? Sounds about right for high-level customer services in the UK... Shocked
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Re: Tesco Stores Ltd - Store extensions
Reply #26 - Feb 13th, 2008 at 9:27am
 
Is this perhaps a view of things to come...

Tesco Store Locator - "Sheffield" - "Kelham Island" - 0114 275 9541 Shocked

This is probably the first Tesco store in the country (well, of the recently opened ones that I know of) that gives out a geographic number on the official Tesco site!
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Re: Tesco Stores Ltd - Store extensions
Reply #27 - Feb 13th, 2008 at 8:01pm
 
Sorry but If memory serves me well, there is already one in the Tesco listing that shows ONLY a Geo number.  Undecided
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Re: Tesco Stores Ltd - Store extensions
Reply #28 - Feb 13th, 2008 at 10:31pm
 
Actually, after I searched their store locator for stores near Sheffield, it turns out a few of their "Extra" stores have geographic numbers in favour of 0845 numbers.
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