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Tesco Stores Ltd - Store extensions (Read 27,179 times)
StephenK
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Re: Tesco Stores Ltd - Store extensions
Reply #15 -
Nov 26
th
, 2007 at 2:50pm
Basically it is like a forum, I put a message, aimed at the store, they reply, but the system is called host
Host is Tesco's email system
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Last Edit: Nov 27
th
, 2007 at 1:23am by DaveM
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jgxenite
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Re: Tesco Stores Ltd - Store extensions
Reply #16 -
Nov 26
th
, 2007 at 2:53pm
Ah, fair enough. So you'll basically request their geo number, and they'll send it you back.
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StephenK
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Re: Tesco Stores Ltd - Store extensions
Reply #17 -
Nov 26
th
, 2007 at 3:05pm
Quote:
To (My branch)
From : FMC Team, 5106 Sheffield Infirmary
Stephen,
At the moment the only number supplied to us by the phone supplier is 0845 6779841, I have requested the local number from head office as a number of staff have requested this aswell. You can also Host to the communications department at Cardiff aswell.
Sorry I haven't any better news.
FMC Team
This update is stored in *Store communications on Host
I sent one to them aswell just waiting for a response
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Last Edit: Nov 26
th
, 2007 at 3:06pm by StephenK
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jgxenite
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Re: Tesco Stores Ltd - Store extensions
Reply #18 -
Nov 26
th
, 2007 at 3:20pm
Wow, I'm amazed that even the store doesn't know their geographic number! Clearly shows how much Tesco likes the money it gets from those calls...
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StephenK
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Re: Tesco Stores Ltd - Store extensions
Reply #19 -
Nov 26
th
, 2007 at 7:43pm
Thing is, Our branch earns next to nothing off our 0845 number as everyone knows our geo number
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Last Edit: Nov 27
th
, 2007 at 1:23am by DaveM
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floella2
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Re: Tesco Stores Ltd - Store extensions
Reply #20 -
Nov 26
th
, 2007 at 8:30pm
No commment
It therefore probably depends on the store type and age and other things when the system got installed? I believe we're over 20 years old, but thats what I've seen with those around Norwich.
Outgoing calls got banned as part of loss reduction measures if I remember right; They're only supposed to be done with the authorisation of a manager among other things.
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StephenK
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Re: Tesco Stores Ltd - Store extensions
Reply #21 -
Nov 26
th
, 2007 at 8:52pm
Nope all the telephone systems are the same, so all follow same convention.
Outgoing calls you can make them through another branch via the 7 method and use a particular extention (No not going to discuss it) but it seems someone abused the system big style,
I know of a shop worker calling Greece from an internal phone and external calls are still permitted and nothing happened to this worker.
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Last Edit: Nov 27
th
, 2007 at 1:24am by DaveM
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StephenK
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Re: Tesco Stores Ltd - Store extensions
Reply #22 -
Dec 2
nd
, 2007 at 1:48pm
Tesco Car park helpline (Known in our stores as the cones hotline)
01382 227820
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jgxenite
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Re: Tesco Stores Ltd - Store extensions
Reply #23 -
Dec 2
nd
, 2007 at 2:07pm
Any news on the numbers you put a request in for, Stephen?
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StephenK
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Re: Tesco Stores Ltd - Store extensions
Reply #24 -
Dec 4
th
, 2007 at 9:54am
They haven't answered host yet. this is about normal for them
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Last Edit: Dec 5
th
, 2007 at 12:31am by DaveM
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jgxenite
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Re: Tesco Stores Ltd - Store extensions
Reply #25 -
Dec 4
th
, 2007 at 10:03am
Head office? Sounds about right for high-level customer services in the UK...
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jgxenite
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Re: Tesco Stores Ltd - Store extensions
Reply #26 -
Feb 13
th
, 2008 at 9:27am
Is this perhaps a view of things to come...
Tesco Store Locator
- "Sheffield" - "Kelham Island" - 0114 275 9541
This is probably the first Tesco store in the country (well, of the recently opened ones that I know of) that gives out a geographic number on the official Tesco site!
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DaveM
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Re: Tesco Stores Ltd - Store extensions
Reply #27 -
Feb 13
th
, 2008 at 8:01pm
Sorry but If memory serves me well, there is already one in the Tesco listing that shows
ONLY
a Geo number.
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It stops hurting when I stop banging it against the wall !!
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jgxenite
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Re: Tesco Stores Ltd - Store extensions
Reply #28 -
Feb 13
th
, 2008 at 10:31pm
Actually, after I searched their store locator for stores near Sheffield, it turns out a few of their "Extra" stores have geographic numbers in favour of 0845 numbers.
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