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BT VOIP calls (Read 10,379 times)
reggie
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BT VOIP calls
Nov 26th, 2007 at 4:17pm
 
I think that some BT contracts allow for free Voip calls by plugging in to the router Has anyone tried it.? Does it have to be a particular kind of voip phone or would anyone, eg Tesco phone do?Do they have portable phones ?
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sherbert
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Re: BT VOIP calls
Reply #1 - Nov 26th, 2007 at 6:49pm
 
I have 'Broadband Talk' with BT. I used my old phone and plugged it in to the router. I am on option one, that gives me free calls (up to one hour) evenings and week ends. The only trouble I have is when making a call via the broadband, if the BB dips I lose the call. I am not sure why this happens as  afriend of mine has never experienced this problem. (or so he tells me). You in actual fact end up having two phone lines and two numbers. The BB one starts 05 (no area code). One danger is that if you made an emergency call this way they would not be able to trace the call. If you dial 5 first you get on to the normal land line.

Go to BT Products & Services
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« Last Edit: Nov 27th, 2007 at 1:18am by DaveM »  
 
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Heinz
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Re: BT VOIP calls
Reply #2 - Nov 26th, 2007 at 8:18pm
 
Or you can choose (when first signing up - you can't change from an 056 number later) to have a standard 01 or 02 number (the same STD code as the line your BT broadband is on).
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« Last Edit: Nov 27th, 2007 at 4:34pm by Heinz »  

After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015
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sherbert
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Re: BT VOIP calls
Reply #3 - Nov 26th, 2007 at 10:05pm
 



Did not know that. Thanks
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« Last Edit: Nov 27th, 2007 at 1:18am by DaveM »  
 
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reggie
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Re: BT VOIP calls
Reply #4 - Nov 27th, 2007 at 1:04pm
 
Do you mean an ordinary fixed phone or a portable ?
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sherbert
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Re: BT VOIP calls
Reply #5 - Nov 27th, 2007 at 1:36pm
 
My cordless phone is plugged into the router. I would assume any phone would work.
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Paul_1966
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Re: BT VOIP calls
Reply #6 - Dec 2nd, 2007 at 12:04am
 
I have a BT VoIP number with my Broadband Option 1 contract.

There are a few extra points worth mentioning.  If you opt for an 01/02 number, you will be assigned a number within your own area code, but not with a prefix matching your local exchange.  VoIP assignments have their own number ranges within the area code, e.g. my POTS line is 01692 58xxxx, but my VoIP number is 01692 539xxx, which few people recognize (or they think it's from another nearby C.O. which has 535xxx and 536xxx).

The Voyager router supplied with the BT contracts has an integral analog telephone adapter which, as noted, provides a standard analog line interface which should work with any standard POTS phone.  However, I have noted that the ring-voltage generator is rather weak.  It's fine if you plug in a modern phone with electronic ringer, but it can't cope with a standard 2500 set with a real bell.  The ATA accepts DTMF dialing only, by the way, no pulse.

If you connect your POTS line to the separate jack on the Voyager then you can use the same phone for VoIP and POTS.   Picking up gives you VoIP dialtone (higher pitch than standard), then if you want POTS you dial your prefix (default is 5 as noted above, but this is configurable).    Incoming calls on the POTS line cause the unit to switch the phone over and ring, so long as it isn't already in use for a VoIP call.   

When using the unit in this way to make or receive a POTS call, anyone calling to VoIP number will get a busy signal.  If you want the VoIP number to be able to receive calls when your POTS line is in use, you won't be able to feed your POTS line through the Voyager.



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reggie
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Re: BT VOIP calls
Reply #7 - Dec 8th, 2007 at 2:51pm
 
Thanks Paul for your detailed response, however I should tell you that you are speaking to a dinosaur here albeit one who is willing to learn. I figured out what the ATA is and I assume that POTS is my normal phone. I did find the telephone thingy on the router and plugged the phone into it but it was my normal landline number, at least when I dialled my own number I got an engaged signal so I assume that is the case. I was wondering whether it would give me an extra line and whether calls made on it would be free!
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Heinz
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Re: BT VOIP calls
Reply #8 - Dec 8th, 2007 at 3:03pm
 
Paul_1966 wrote on Dec 2nd, 2007 at 12:04am:
I have a BT VoIP number with my Broadband Option 1 contract.

There are a few extra points worth mentioning.  If you opt for an 01/02 number, you will be assigned a number within your own area code, but not with a prefix matching your local exchange.

Mine is (01787 22xxxx in both cases).
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After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015
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Dave
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Re: BT VOIP calls
Reply #9 - Dec 8th, 2007 at 3:04pm
 
reggie wrote on Dec 8th, 2007 at 2:51pm:
Thanks Paul for your detailed response, however I should tell you that you are speaking to a dinosaur here albeit one who is willing to learn. I figured out what the ATA is and I assume that POTS is my normal phone. I did find the telephone thingy on the router and plugged the phone into it but it was my normal landline number, at least when I dialled my own number I got an engaged signal so I assume that is the case. I was wondering whether it would give me an extra line and whether calls made on it would be free!

Reggie, the BT Hub  provides you with an extra line, as it were. There is a normal telephone socket on the back and that is your second line. I understand that if you connect the POTS input to your telephone line that the telephone plugged into the Hub will then be able to use either line.

It will also make your broadband line engaged when your normal line is in use, which is what you describe. I assume that between your telephone wall socket and the Hub you have two wires:

1 With a normal telephone plug on.
2 With the smaller ADSL (broadband) plug on.

And that you have a filter in the wall.

You need to unplug number 1, the normal style telephone plug which goes to your Hub from the filter in the wall. That should solve your problem and give you two independent lines.

BTW, POTS stands for Plain Old Telephone System.
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Paul_1966
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Re: BT VOIP calls
Reply #10 - Dec 8th, 2007 at 3:48pm
 
Quote:
Mine is (01787 22xxxx in both cases).


Is the third digit (22x) the same or different?   Looking at 01787 I can see two different exchanges in the 22xxxx range.    If your exchange houses a VoIP interface point though, you could have a number within the regular numbering range (i.e. a number which could just as easily have been assigned to a regular line).

Quote:
I did find the telephone thingy on the router and plugged the phone into it but it was my normal landline number, at least when I dialled my own number I got an engaged signal so I assume that is the case.


Are you actually using the BT Voyager router?  I rather inferred that you might be from earlier comments, but I'm not sure.

If so, then as Dave said, I assume you had two connections to the line -- One from the DSL jack for broadband connection, and another from the "phone line" jack to your line via a filter. 

With the Voyager router, any phone you plug into it will be connected to that incoming line unless and until the router successfully detects VoIP service.    So if you don't actually have VoIP service, when you pick up the phone you'll be connected directly to your regular (POTS - Plain Old Telephone Service) line. 

The Voyager has a BBV light on the front which comes on when VoIP service is successfully connected.  Once that's on, then the phone plugged into the back will ring for incoming calls on either service, but when you pick up to make a call you will be using the VoIP line unless you dial 5 (or whatever other code you select) first to select your regular line.
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« Last Edit: Dec 8th, 2007 at 3:49pm by Paul_1966 »  
 
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