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Bits and Pieces (Read 18,145 times)
Martin_rosen
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Re: Bits and Pieces
Reply #15 - Jan 29th, 2008 at 8:49pm
 
Sorry Horace about your experience.   I managed to get a similar product to what I wanted in a retail shop in Portsmouth.

I am sure it is no consolation to you, but they did refund my credit card account with the amount paid.
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sherbert
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Re: Bits and Pieces
Reply #16 - Jan 30th, 2008 at 9:49am
 
Horace...I know hindsight is a wonderful thing but if you had paid by credit card you would have got your money back from the credit card company
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« Last Edit: Jan 30th, 2008 at 9:51am by sherbert »  
 
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horace4831
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Re: Bits and Pieces
Reply #17 - Jan 31st, 2008 at 6:56pm
 
Hmm........I know!   Trouble is, credit cards can be too tempting, you know, buy now,pay later.
At least with debit cards, you can't have what you can't afford!
Now it looks as though I can't have what I CAN afford!
Thanks to all anyway,  and I hope this all serves as advice to anyone currently thinking of purchasing
currently from the company I mentioned.
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jgxenite
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Re: Bits and Pieces
Reply #18 - Jan 31st, 2008 at 7:17pm
 
I recently heard that, like credit cards, you do have some buyer protection and claim back some money from companies that have gone bust or haven't provided the goods you want. I'd contact your bank to ask them about it. It might also be worth a complaint to Trading Standards perhaps.
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horace4831
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Re: Bits and Pieces
Reply #19 - Feb 1st, 2008 at 1:06am
 
Hey, thanks for that tip about the banks system. I'll check it out & post back when I find out. Proof of the pudding and all that................

Awaiting replies from Manchester & local Trading Standards.

STILL no contact from bitsandpiecesuk.com..............Just terrible. I'm ringing them again today (Friday).
Perhaps  you NGN phone wizards know how much calls cost to an 0871 number? I shall be adding the cost of these calls to my final tally if I have to make a legal claim against them.

Thanks for your help.
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