Where did the hall of fame thread go?

Just wanted to say Thank You to Logitech, manufacturers of various computer related goods, but in my case a £60 universal remote control.  Tech support on an 0800 number, answered almost immediately, in the Netherlands judging by the accents on the menus & Level 1 support staff, and they even managed to transfer my call to Canada for Level 2 support.   Better yet, they even resolved my problems, promising to send me a new remote!

OK, it took a few calls to them and a little chasing, but when the calls are free, you don't mind so much.  Now if only all support calls could be like that...

............ and with One For All (remote controls again) - call centre in the Netherlands, polite and efficient staff - who actually reply with additional information by email when they say they will and suggest you call them on their UK freephone number if you want anything else!