speedbird001 wrote on Jan 11
th, 2008 at 6:37pm:
the 0870 number makes us a little bit of money (not important or significant) but we've been told we'll have to pay for every inbound call on 03 numbers
Many of us are interested to know if the total cost to be paid for the 03 (rental plus incoming call charges) equates to the surcharge that is currently being paid by callers, less the income to your company. i.e. is the cost of providing the telephone service, with all of its features, simply being transferred back to where it belongs or is the telco looking to receive more for providing a 03 than a 0870 number?
(When I refer to the "surcharge" I recognise that not all of the excess charge to the caller imposed by the OCP is passed on to the TCP, but I am trying to keep this simple.)
We can see OCPs profiteering on 0870, by the differences in published surcharges. We are anxious to see whether TCPs are effectively looking to receive the same income from 03 as from other NGNs, according to the particular services provided and call volumes handled.
If they are, then those who are looking to change must swallow hard and blush on recognising the extent to which their callers were subsidising their business.
If TCPs are able to charge excessive rates for provision of 03 numbers in a competitive market, then Ofcom must be required to investigate in the interests of the consumers (potential 03 users), whose interests it has a duty to further. (Ofcom's duty to consumers covers corporate bodies, not just citizens.)