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mobile rainbow (Read 7,209 times)
del_boy
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orpington
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mobile rainbow
Jan 17th, 2008 at 12:47pm  
mobile rainbow will not honour their cash back policy and do not answer thier 0870 number, does anyone have a geographical number for either mobile rainbow or msols ltd
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jgxenite
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Re: mobile rainbow
Reply #1 - Jan 17th, 2008 at 12:51pm  
According to 192.com, either 01923 232 357 or 0800 097 3651 should get you in contact with MSols / Mobile Rainbow.

Please let us know how you get on with those numbers (they can be added as alternatives if they work).
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Re: mobile rainbow
Reply #2 - Jan 17th, 2008 at 1:01pm  
01923 232 357 is thier warehouse
0800 801 3651 has changed to 0870 801 3651
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Re: mobile rainbow
Reply #3 - Jan 17th, 2008 at 2:31pm  
If you are having problems contacting them (a Google of "Msols+01923" reveals many forum posts regarding them) then you should call Trading Standards to get them to investigate it. Could the warehouse not reveal a geographic or transfer you?
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Re: mobile rainbow
Reply #4 - Jan 17th, 2008 at 2:36pm  
Another number to try - 01923 800000.

Reading through some forum posts, this seems to be a complete scam to me and that they haven't paid anyone their cash back money.
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Re: mobile rainbow
Reply #5 - Jan 18th, 2008 at 10:48am  
01923 800000 is a switchboard in a building where they rent an office the operater laughed when i asked for rainbow moblie ( she said they are always out)
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Re: mobile rainbow
Reply #6 - Jan 18th, 2008 at 10:56am  
Could she not provide you with a number to contact them on?

Like I said, it seems they are a complete scam and you should report them to Trading Standards. Maybe a call to BBC Watchdog wouldn't go amiss either...
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Re: mobile rainbow
Reply #7 - Jan 18th, 2008 at 2:12pm  
Thanks for your help have now started legal proceedings
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Re: mobile rainbow
Reply #8 - Jan 18th, 2008 at 2:25pm  
In all fairness, that seems to be the only way that you will get any money of them, and hopefully get this scam shut down.
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