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Question: Was It Better Before the Advent of Virgin Media ?

Yes    
  5 (100.0%)
No    
  0 (0.0%)
Not Noticed Any Change    
  0 (0.0%)




Total votes: 5
« Created by: petethetim on: Jan 22nd, 2008 at 8:19am »

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Virgin Media (Read 9,478 times)
petethetim
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Virgin Media
Jan 22nd, 2008 at 8:16am
 
I would just like to ask do u think the service has got better or worse since NTL evolved into Virgin Media? , I ask because I struck a price deal with them in July 2007 & each month they charge me the wrong amount , & whilst I'm not out of pocket over it it is most tedious have to call & make them aware of this month after month
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Heinz
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Re: Virgin Media
Reply #1 - Jan 22nd, 2008 at 9:34am
 
Why not write to them, explain what keeps happening and tell them you will leave unless they get future bills right?
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After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015
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petethetim
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Re: Virgin Media
Reply #2 - Jan 22nd, 2008 at 10:36pm
 
Heinz wrote on Jan 22nd, 2008 at 9:34am:
Why not write to them, explain what keeps happening and tell them you will leave unless they get future bills right?



I have mate to no avail
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Dave
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Re: Virgin Media
Reply #3 - Jan 22nd, 2008 at 10:45pm
 
petethetim wrote on Jan 22nd, 2008 at 10:36pm:
I have mate to no avail

Have you written to the chief executive?

His name is Neil Berkett (see here).

Staff email addresses are firstname.lastname@virginmedia.co.uk
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« Last Edit: Jan 22nd, 2008 at 10:58pm by Dave »  
 
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petethetim
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Re: Virgin Media
Reply #4 - Jan 23rd, 2008 at 7:07am
 
Dave wrote on Jan 22nd, 2008 at 10:45pm:
petethetim wrote on Jan 22nd, 2008 at 10:36pm:
I have mate to no avail

Have you written to the chief executive?

His name is Neil Berkett (see here).

Staff email addresses are firstname.lastname@virginmedia.co.uk


Thanks for the Pointer Dave Wink
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irrelevant
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Re: Virgin Media
Reply #5 - Jan 25th, 2008 at 7:52pm
 
LOL...  It's been going downhill ever since it was NYNEX round here ...  we had cable modems in 1996 with them - 2Mbps years before ADSL .. but C&W took over and cancelled it all, saying the future was in TV, not Internet...  
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petethetim
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Re: Virgin Media
Reply #6 - Jan 25th, 2008 at 9:28pm
 
irrelevant wrote on Jan 25th, 2008 at 7:52pm:
LOL...  It's been going downhill ever since it was NYNEX round here ...  we had cable modems in 1996 with them - 2Mbps years before ADSL .. but C&W took over and cancelled it all, saying the future was in TV, not Internet...  



Showed you How much they had tested the market  Angry
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petethetim
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Re: Virgin Media
Reply #7 - Feb 2nd, 2008 at 9:25pm
 
petethetim wrote on Jan 23rd, 2008 at 7:07am:
Dave wrote on Jan 22nd, 2008 at 10:45pm:
petethetim wrote on Jan 22nd, 2008 at 10:36pm:
I have mate to no avail

Have you written to the chief executive?

His name is Neil Berkett (see here).

Staff email addresses are firstname.lastname@virginmedia.co.uk


Thanks for the Pointer Dave Wink


high Dave tried it and it bounced back
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Dave
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Re: Virgin Media
Reply #8 - Feb 3rd, 2008 at 3:29pm
 
petethetim wrote on Feb 2nd, 2008 at 9:25pm:
high Dave tried it and it bounced back

Perhaps he has a middle initial in his address. Or do you know the name of some other senior person you could email such as customer services director?
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petethetim
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Re: Virgin Media
Reply #9 - Feb 3rd, 2008 at 4:55pm
 
I stand corrected , The Man's Email was bounced back but I still got a call from his PA this afternoon at 1:45 &  am now proud to be a Virgin Media Customer again
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