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Poll
Question:
Was It Better Before the Advent of Virgin Media ?
Yes
5 (100.0%)
No
0 (0.0%)
Not Noticed Any Change
0 (0.0%)
Total votes: 5
« Created by:
petethetim
on: Jan 22
nd
, 2008 at 8:19am »
Pages: 1
Virgin Media (Read 9,484 times)
petethetim
Newbie
Offline
Posts: 11
Virgin Media
Jan 22
nd
, 2008 at 8:16am
I would just like to ask do u think the service has got better or worse since NTL evolved into Virgin Media? , I ask because I struck a price deal with them in July 2007 & each month they charge me the wrong amount , & whilst I'm not out of pocket over it it is most tedious have to call & make them aware of this month after month
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Heinz
Supreme Member
Offline
Posts: 1,362
Essex
Re: Virgin Media
Reply #1 -
Jan 22
nd
, 2008 at 9:34am
Why not write to them, explain what keeps happening and tell them you will leave unless they get future bills right?
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After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015
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petethetim
Newbie
Offline
Posts: 11
Re: Virgin Media
Reply #2 -
Jan 22
nd
, 2008 at 10:36pm
Heinz wrote
on Jan 22
nd
, 2008 at 9:34am:
Why not write to them, explain what keeps happening and tell them you will leave unless they get future bills right?
I have mate to no avail
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Dave
Global Moderator
Offline
Posts: 9,902
Yorkshire
Gender:
Re: Virgin Media
Reply #3 -
Jan 22
nd
, 2008 at 10:45pm
petethetim wrote
on Jan 22
nd
, 2008 at 10:36pm:
I have mate to no avail
Have you written to the chief executive?
His name is Neil Berkett (see
here
).
Staff email addresses are firstname.lastname@virginmedia.co.uk
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«
Last Edit: Jan 22
nd
, 2008 at 10:58pm by Dave
»
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petethetim
Newbie
Offline
Posts: 11
Re: Virgin Media
Reply #4 -
Jan 23
rd
, 2008 at 7:07am
Dave wrote
on Jan 22
nd
, 2008 at 10:45pm:
petethetim wrote
on Jan 22
nd
, 2008 at 10:36pm:
I have mate to no avail
Have you written to the chief executive?
His name is Neil Berkett (see
here
).
Staff email addresses are firstname.lastname@virginmedia.co.uk
Thanks for the Pointer Dave
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irrelevant
Senior Member
Offline
Posts: 409
Re: Virgin Media
Reply #5 -
Jan 25
th
, 2008 at 7:52pm
LOL... It's been going downhill ever since it was NYNEX round here ... we had cable modems in 1996 with them - 2Mbps years before ADSL .. but C&W took over and cancelled it all, saying the future was in TV, not Internet...
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petethetim
Newbie
Offline
Posts: 11
Re: Virgin Media
Reply #6 -
Jan 25
th
, 2008 at 9:28pm
irrelevant wrote
on Jan 25
th
, 2008 at 7:52pm:
LOL... It's been going downhill ever since it was NYNEX round here ... we had cable modems in 1996 with them - 2Mbps years before ADSL .. but C&W took over and cancelled it all, saying the future was in TV, not Internet...
Showed you How much they had tested the market
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petethetim
Newbie
Offline
Posts: 11
Re: Virgin Media
Reply #7 -
Feb 2
nd
, 2008 at 9:25pm
petethetim wrote
on Jan 23
rd
, 2008 at 7:07am:
Dave wrote
on Jan 22
nd
, 2008 at 10:45pm:
petethetim wrote
on Jan 22
nd
, 2008 at 10:36pm:
I have mate to no avail
Have you written to the chief executive?
His name is Neil Berkett (see
here
).
Staff email addresses are firstname.lastname@virginmedia.co.uk
Thanks for the Pointer Dave
high Dave tried it and it bounced back
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Dave
Global Moderator
Offline
Posts: 9,902
Yorkshire
Gender:
Re: Virgin Media
Reply #8 -
Feb 3
rd
, 2008 at 3:29pm
petethetim wrote
on Feb 2
nd
, 2008 at 9:25pm:
high Dave tried it and it bounced back
Perhaps he has a middle initial in his address. Or do you know the name of some other senior person you could email such as customer services director?
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petethetim
Newbie
Offline
Posts: 11
Re: Virgin Media
Reply #9 -
Feb 3
rd
, 2008 at 4:55pm
I stand corrected , The Man's Email was bounced back but I still got a call from his PA this afternoon at 1:45 & am now proud to be a Virgin Media Customer again
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