I had used 070 for years, then moved over to Truphone when the 070 precall announcement kicked in.

Truphone 'guaranteed' that their mobile numbers would be permanent.

Got this beauty by email today, meaning that for both personal and business reasons everything will have to change, AGAIN.

If I had stuck to 070, I wouldn't be left wankered. I did email Truphone support, but their was response was, in effect, 'tough':

           [quote] Truphone numbers are changing


Hello

We'd like to give you advance notice that we will soon be
switching all UK customers to Truphone's very own new number
range.

When this happens your phone number will change from 07624...
to one beginning 07978...

Switching to our new set of numbers allows us to grow and
evolve the service. As an early subscriber (thank you!), you
were one of the few people to be assigned a number from our
old 07624 range.

You don't need to do anything yet. We will contact you again
shortly to let you know your new number so you can begin
telling your friends and contacts.

If you have any questions or queries, please visit the
http://www.mobilevoipforum.org/showthread.php?p=6945#post6945
or email support@truphone.com.

Thank you very much for all your support,

All at Truphone

[/quote]

They are not being ripped off.

They have one number to contact, once, instead of having to update address books everytime another supplier decides to move mobile number ranges.

That's the beauty of freedom of choice.

If you don't want to dial a company with an 070 number, then you don't have to dial them.

Additionally, if you are going to count the pennies to the level you do, when making prospective product and service enquiries to commercial companies, best they don't do any business with you.

qtel, I run a company and I won't buy services off of anyone using revenue generating number unless we have to or because it is being used for justifiable purposes (eg paying for the support that is being provided). I have no qualms about how much we spend provided it is value for money and I look for a good long term relationship.

You loose my business because rather than me being penny pinching the reverse is true and you are demonstrating that you are not willing to invest in pre sales activity or customer services and therefore I assume you will be a poor supplier long term.

Keith wrote on Jan 25^th, 2008 at 6:12pm:


Spot on Keith. My sentiments entirely. qtel's arrogance is beyond belief.

sherbert wrote on Jan 25^th, 2008 at 6:41pm:


Your POV could also be considered arrogant, due to the fact you think any and all companies can afford to pay for any and all costs, whilst relying of ever-thin wafer margins to exist/stay in business.

Additionally, your POV could be considered arrogant for thinking I receive some form of revenue-share from whatever range(s) I mayh happen to use, which is untrue.

sherbert wrote on Jan 25^th, 2008 at 7:33pm:


Apart from SIP/H.323/IAX style termination, it would be virtually impossible to terminate an 03 number at any type of 01/02/05/07/08 number without each call being negative margin for the carrier - and without me having to pay to receive the call.

a very nice man wrote on Jan 25^th, 2008 at 4:12pm:

Not True. Originally, calls to 070 cost the same as to mobiles.