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0844 this can't be right? (Read 35,879 times)
derrick
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Re: 0844 this can't be right?
Reply #15 - Feb 25th, 2008 at 12:52pm
 
Heinz wrote on Feb 25th, 2008 at 10:20am:
NGMsGhost wrote on Feb 22nd, 2008 at 9:03pm:
Secondly this kind of 0844 number costs 5p per minute at all times and BT local rate on BT Option 1 to 01 and 02 local number is 3p per minute in the daytime and 5.5p for up to one hour (60 minute) in the evening and at the weekend.  Also BT Opton 3 includes 01 and 02 calls free of charge at all times but does not cover 0844 calls at all and these continue to accrue at 5p per minute or £3.00 per hour at all times.

Your a bit out of date there NGM.

BT local rate on BT Option 1 to 01 and 02 numbers is 3¼p per minute weekday daytimes and 4½p for up to an hour weekday evenings.  At the weekend, such calls (up to an hour) are now completely free.

On 1-4-08, the 4½p weekday evening rate will be abolished and 6p connection + 1½p per minute substituted. 



Also from 1st April daytime calls to 01/02/03 go up to 4ppm.

"The Daytime pence-per-minute rate for UK geographic calls will increase from 3.25  pence per minute to 4pence per minute. This change to the Daytime pence-per-minute rate will also apply to customers on the BT Broadband Talk Evening & Weekend Plan."
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Dave
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Re: 0844 this can't be right?
Reply #16 - Feb 25th, 2008 at 12:59pm
 
derrick wrote on Feb 25th, 2008 at 12:52pm:
Also from 1st April daytime calls to 01/02/03 go up to 4ppm.

Remember BT like to refer to increases as "changes".  Roll Eyes

Also remember that all these charges are rounded up to the nearest whole minute, so 4p/min is the lowest rate if the call is exactly upto the nearest minute.
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SilentCallsVictim
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Re: 0844 this can't be right?
Reply #17 - Feb 25th, 2008 at 1:23pm
 
NGMsGhost wrote on Feb 25th, 2008 at 12:44pm:
... you can't beat TalkTalk's deal ...

If I did not know better, I would suspect that an agent of Carphone Warehouse group had infiltrated this forum. It is Opal Telecom, another Carphone Warehouse group company, which apparently partners with NEG in providing most of the 0844 numbers used by GPs.

Trying to bring this back on-topic, what do these alternative providers charge for calls to 0844 numbers? Talk Talk used to offer free calls to other Talk Talk customers. If this also applies to Opal, is our Carphone Warehouse Group agent offering us a solution to the 0844 GP problem?

Personally I find Carphone Warehouse a slightly more distasteful company than BT, but that is largely based on prejudice against Blair’s buddies. Everyone is however entitled to their opinion, even if this involves public promotion of Carphone Warehouse.


P.S. derrick wrote on Feb 25th, 2008 at 12:52pm:
Also from 1st April daytime calls to 01/02/03 go up to 4ppm.
At the same time the cost of the all inclusive package also changes, creating a combined effect that makes this a far more attractive option. It is likely therefore that more people will opt for this (or alternatives from competitors) making the marginal cost of calling 08xx numbers even greater.
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NGMsGhost
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Re: 0844 this can't be right?
Reply #18 - Feb 25th, 2008 at 2:04pm
 
SilentCallsVictim wrote on Feb 25th, 2008 at 1:23pm:
NGMsGhost wrote on Feb 25th, 2008 at 12:44pm:
... you can't beat TalkTalk's deal ...
If I did not know better, I would suspect that an agent of Carphone Warehouse group had infiltrated this forum.


I think not.  My comment was as follows when taken in context.

"Of course if you are on a TalkTalk enabled exchange and need broadband you can't beat TalkTalk's deal for price but heaven help you if you need to make any serious use of TalkTalk's service such as downloading programs using the BBC IPlayer".

Quote:
It is Opal Telecom, another Carphone Warehouse group company, which apparently partners with NEG in providing most of the 0844 numbers used by GPs.

Trying to bring this back on-topic, what do these alternative providers charge for calls to 0844 numbers? Talk Talk used to offer free calls to other Talk Talk customers. If this also applies to Opal, is our Carphone Warehouse Group agent offering us a solution to the 0844 GP problem?


No this deal only applies to calls to other TalkTalk retail customer numbers and does not apply to other corporate numbers run by Opal Telecom, TalkTalk or the CarPhoneWarehouse group.  Bizarrely they do make customer calls to their 0870 customer service number free of charge though, rather than using an 0800 or 0808 number as one would have expected.  I suspect they do this so you can't call them for free on a non TalkTalk landline.

Quote:
Personally I find Carphone Warehouse a slightly more distasteful company than BT, but that is largely based on prejudice against Blair’s buddies. Everyone is however entitled to their opinion, even if this involves public promotion of Carphone Warehouse

I find  them vastly more distasteful than BT and given TalkTalk's disgraceful poor quality broadband service I tend to see Mr Charles Dunstone as little more than a well spoken ex public school confidence trickster.  I also have direct experience from being with TalkTalk of disgraceful errors on both landline and a pay as you go mobile in terms of alarming errors in terms of billing for phantom calls that were either never dialled at all or dialled and not connected.  BT will by contrast behave if Ofcom sets rules and their current behaviour is only due to Ofcom's disgraceful removal of those rules.  Whereas CarPhoneWarehouse Group will normally ignore Ofcom's rules even when it does make them unless they receive large fines to encourage them to do so.

Quote:
At the same time the cost of the all inclusive package also changes, creating a combined effect that makes this a far more attractive option. It is likely therefore that more people will opt for this (or alternatives from competitors) making the marginal cost of calling 08xx numbers even greater.


The fact that BT is being allowed to fiddle things to make it look to BT customers as though it is not worth leaving them is an outrage.  In my view there should be different rules on phone exchanges so that where there is one or more LLU rivals BT can charge what it likes but where there is no LLU operator BT's line rental and call charges are controlled.  In addition Wholesale Line Rental needs to be radically reviewed so that the amount charged to rival operators is BT Wholesales's real cost in providing the phone line plus a small profit.  At the moment other phone operators are charged more or less the normal BT Retail price for Wholesale Line Rental.
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Re: 0844 this can't be right?
Reply #19 - Feb 25th, 2008 at 2:18pm
 
SilentCallsVictim wrote on Feb 25th, 2008 at 1:23pm:
derrick wrote on Feb 25th, 2008 at 12:52pm:
Also from 1st April daytime calls to 01/02/03 go up to 4ppm.
At the same time the cost of the all inclusive package also changes, creating a combined effect that makes this a far more attractive option. It is likely therefore that more people will opt for this (or alternatives from competitors) making the marginal cost of calling 08xx numbers even greater.

And of course the "free evening and weekend calls" promotion whereby customers could switch from Option 1 to Option 2 for a reduced price and get the afformentioned benefits should now become "free evening calls" because Option 1 now has inclusive weekend calls anyway. As usual, all part of a master plan where the next few moves have already been mapped out.
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« Last Edit: Feb 25th, 2008 at 2:18pm by Dave »  
 
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derrick
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Re: 0844 this can't be right?
Reply #20 - Feb 25th, 2008 at 2:31pm
 
SilentCallsVictim wrote on Feb 25th, 2008 at 1:23pm:
P.S. derrick wrote on Feb 25th, 2008 at 12:52pm:
Also from 1st April daytime calls to 01/02/03 go up to 4ppm.
At the same time the cost of the all inclusive package also changes, creating a combined effect that makes this a far more attractive option. It is likely therefore that more people will opt for this (or alternatives from competitors) making the marginal cost of calling 08xx numbers even greater.



I don't see how!
Savvy people, like most on here, will use the likes of 1899 etc to call 01/02/03 numbers during the day, therefore from 1st April a 1 minute call from BT during the day will cost;- 6p set up fee, +4p for 1 minute =10p for a one minute call, (2 minute call = 14p,3min call = 18p, etc).

A one minute call or above, i.e. any duration, using 1899 etc will cost 5p for the whole of the call regardless of duration! I know what I will be using!

The only way BTs option 3 will come into effect is if you need to make more than 120 Mon-Fri daytime calls to justify the £5.95 per month charge for that option, as against using 1899 etc, i.e. 120 calls @ 5p per call = £6.

But don't forget you will pay that monthly charge even if not making calls, i.e. you work most days, or you go on holiday.
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Re: 0844 this can't be right?
Reply #21 - Feb 25th, 2008 at 2:36pm
 
Dave wrote on Feb 25th, 2008 at 2:18pm:
And of course the "free evening and weekend calls" promotion whereby customers could switch from Option 1 to Option 2 for a reduced price and get the afformentioned benefits should now become "free evening calls" because Option 1 now has inclusive weekend calls anyway. As usual, all part of a master plan where the next few moves have already been mapped out.


BT's end plan is surely to use their longstanding false accounting over the alleged cost of maintaining their aged copper wires to claim they must charge a line rental of £45 per quarter but to include free 01/02 calls at all times to all their customers.  So no one will then be able to offer a competitive WLR product as price rises on the line rental for WLR by BT Wholsale will also force those suppliers to raise their line rental cost too.

Meanwhile BT will still be working on converting most UK business phone calls to 084/7 to ensure an ever increasing call revenue stream...............

The only hope is for Ms Viviane Reding from the EU to interven and to upset the Ofcom Applecart.
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Re: 0844 this can't be right?
Reply #22 - Feb 25th, 2008 at 2:43pm
 
derrick wrote on Feb 25th, 2008 at 2:31pm:
The only way BTs option 3 will come into effect is if you need to make more than 120 Mon-Fri daytime calls to justify the £5.95 per month charge for that option, as against using 1899 etc, i.e. 120 calls @ 5p per call = £6.

But don't forget you will pay that monthly charge even if not making calls, i.e. you work most days, or you go on holiday.


Derrick you don't seem to factor in that in any multi person household then 120 calls to 01/02 numbers (a mere 4 calls per day) are easily made.  I very often get up to that number with just me what with Ansaphones and call centres that I hang up on due to SayNoTo0870 having an out of date number.

Is BT Option 3 really down to £5.95 per month?  www.yourcalls.net only charge £3.50 per month and their line rental is £1 per month less (so £3.45 less) but factor in Caller Display at £1.75 per month and one is only saving £1.70 per month against BT.  Enough to still incentivise you or I to change but not Mr and Mrs Jo Bloggs.

Unless you only make 30 or 40 daytime calls a monthe 1899 or 18185 is not now such a great deal.  Things were different when 18866 only charged 1p per call.
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« Last Edit: Feb 25th, 2008 at 2:57pm by NGMsGhost »  

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Re: 0844 this can't be right?
Reply #23 - Feb 25th, 2008 at 3:14pm
 
If you sign up for option 3 I believe the first three months is free then the £5.95 per month kicks in.
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NGMsGhost
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Re: 0844 this can't be right?
Reply #24 - Feb 25th, 2008 at 3:26pm
 
sherbert wrote on Feb 25th, 2008 at 3:14pm:
If you sign up for option 3 I believe the first three months is free then the £5.95 per month kicks in.


Plus you have to sign an 18 month contract with BT?

It is utterly scandalous there isn't now a much lower line rental for those who only need broadband and don't want to make any phone calls with BT.
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Re: 0844 this can't be right?
Reply #25 - Feb 25th, 2008 at 3:48pm
 
NGMsGhost wrote on Feb 25th, 2008 at 3:26pm:
sherbert wrote on Feb 25th, 2008 at 3:14pm:
If you sign up for option 3 I believe the first three months is free then the £5.95 per month kicks in.


Plus you have to sign an 18 month contract with BT?

It is utterly scandalous there isn't now a much lower line rental for those who only need broadband and don't want to make any phone calls with BT.



I know I am 'splitting hairs' but I think it is only 12 months. However I do agree with you.
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NGMsGhost
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Re: 0844 this can't be right?
Reply #26 - Feb 26th, 2008 at 12:30am
 
sherbert wrote on Feb 25th, 2008 at 3:48pm:
I know I am 'splitting hairs' but I think it is only 12 months. However I do agree with you.


Its an 18 months contract for their phone, broadband and V-Box tv recorder package though:-

See www.bundles.bt.com/Default.aspx?s_cid=con_FURL_valuebundles

My current broadband supplier (www.adsl24.co.uk) only has a 1 month contract.
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« Last Edit: Feb 26th, 2008 at 12:31am by NGMsGhost »  

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Re: 0844 this can't be right?
Reply #27 - Feb 26th, 2008 at 1:32am
 
BT,s Option 3 is free for the first three months if you sign up now,so over a year the average cost will be approx £4.47p a month.Which is the equilavent of approx 90 geographical calls a month on 1899/18185.

Plus the BT Option 3 offers 200 free texts from your landline,the call mobile bolt on free,and more family and friend numbers.
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« Last Edit: Feb 26th, 2008 at 2:48am by moneysavin »  
 
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NGMsGhost
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Re: 0844 this can't be right?
Reply #28 - Feb 26th, 2008 at 9:21am
 
moneysavin wrote on Feb 26th, 2008 at 1:32am:
BT,s Option 3 is free for the first three months if you sign up now,so over a year the average cost will be approx £4.47p a month.Which is the equilavent of approx 90 geographical calls a month on 1899/18185.

Plus the BT Option 3 offers 200 free texts from your landline,the call mobile bolt on free,and more family and friend numbers.


Yes but the little - require a 12 months minimum contract and nothing will make me return to BT on that basis.

Also the regulator should be preventing BT from offering such attractive terms in my view when it is still the monopoly provider of phone infrastructure in a huge part of the UK.  How do the other smaller companies like YourCalls.net stay in business when BT is allowed to abuse its dominant market position in this way?
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derrick
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Re: 0844 this can't be right?
Reply #29 - Feb 26th, 2008 at 12:05pm
 
NGMsGhost wrote on Feb 25th, 2008 at 2:43pm:
derrick wrote on Feb 25th, 2008 at 2:31pm:
The only way BTs option 3 will come into effect is if you need to make more than 120 Mon-Fri daytime calls to justify the £5.95 per month charge for that option, as against using 1899 etc, i.e. 120 calls @ 5p per call = £6.

But don't forget you will pay that monthly charge even if not making calls, i.e. you work most days, or you go on holiday.


Derrick you don't seem to factor in that in any multi person household then 120 calls to 01/02 numbers (a mere 4 calls per day) are easily made.  I very often get up to that number with just me what with Ansaphones and call centres that I hang up on due to SayNoTo0870 having an out of date number.

Is BT Option 3 really down to £5.95 per month?  www.yourcalls.net only charge £3.50 per month and their line rental is £1 per month less (so £3.45 less) but factor in Caller Display at £1.75 per month and one is only saving £1.70 per month against BT.  Enough to still incentivise you or I to change but not Mr and Mrs Jo Bloggs.

Unless you only make 30 or 40 daytime calls a monthe 1899 or 18185 is not now such a great deal.  Things were different when 18866 only charged 1p per call.



It is actually 6 per day as I did say Mon-Fri, but I take your point, however most people will be out during the day so option 3 is just not worth it.

You could use one of the free(VOIPSTUNT), online trial calls to check the number is live or answered by a person before using landline to make the actual call. ( that is if you are serious about reducing call costs  Wink ).

BT option 3 will be £5.95 from 1st April.

It is 120 a month as I said in my post, you need to use a 5 day week, Mon-Fri, as you can get other calls free without monthly fees,( except the BT line rental).


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