Welcome, Guest. Please Login or Register
SAYNOTO0870.COM

<---- Back to main website

 
Home Help Search Login Register

Page Index Toggle Pages: 1
Send Topic Print
BHS/GE Money (Read 8,673 times)
Barbara
Supreme Member
*****
Offline



Posts: 598
BHS/GE Money
Feb 25th, 2008 at 12:06pm
 
Hi, I wonder if anyone can help me please.  I am trying to find a geographical alternative to 0870 1242475 which is the number given to me by BHS for querying declined card applications.   I do not have an address although I expect it will be Leeds where their HQ seems to be and have been passed from pillar to post by both BHS & GE Money, twice being told that it is not possible to phone such a department and finally being given the 0870 number, I just cannot face ringing again for an address (staff are poor English speakers).   I have tried the GE Money nos in the database & the BHS switchboard (it was from via that I was given the 0870 no, they claim they have no geo no for it as GE only provide the 0870!)   I was persuaded by someone at BHS for whom I do not wish to cause problems to apply, I was turned down, my husband applied next & was approved giving identical details!   I now remember why I abandoned any cards with any connection with GE Money (as well as the fact they seem to have all overseas call centres staffed by people I cannot understand!)
Back to top
 
 
IP Logged
 
Dave
Global Moderator
*****
Offline



Posts: 9,902
Yorkshire
Gender: male
Re: BHS/GE Money
Reply #1 - Feb 25th, 2008 at 1:23pm
 
The number for Leeds is 0113 2807080 which is suitable for all GE operated accounts.

There is an unverified entry which also gives 0808 2081149 for new applications. Try it and let us know.
Back to top
 
 
IP Logged
 
Barbara
Supreme Member
*****
Offline



Posts: 598
Re: BHS/GE Money
Reply #2 - Feb 25th, 2008 at 1:51pm
 
Thanks for the suggestions, Dave.  The Leeds no is the one where it goes to a call centre with staff with very poor English, they were the ones who said there is no number for my type of query!   The 0808 is met with a recorded announcement stating that they are not currently opening accounts over the phone & directing people to their website to apply online.   Hence, I think what I need is a geo equivalent to that 0870 1242475 number (there is a similar number in the unverified list here BUT it relates only to Debenhams' customers).   If anyone can help, I would be immensely grateful as I have a horrible feeling that my attempt to help someone may now have led to me having a blot on my credit rating!   (Or the staff at GE made yet another mistake, after all, they are the same lot who said Wales is not in the UK!!!)

Thanks fo any help.
Back to top
 
 
IP Logged
 
Barbara
Supreme Member
*****
Offline



Posts: 598
Re: BHS/GE Money
Reply #3 - Feb 25th, 2008 at 2:06pm
 
Further note, I have added the geo no for the Cambridge store, I can verify it as I have used it previously & again today but it is only showing in the unverified database & without showing it is the Cambridge store, I must have done something wrong so perhaps it could be corrected.  Sorry & thanks.
Back to top
 
 
IP Logged
 
Dave
Global Moderator
*****
Offline



Posts: 9,902
Yorkshire
Gender: male
Re: BHS/GE Money
Reply #4 - Feb 25th, 2008 at 2:11pm
 
Barbara wrote on Feb 25th, 2008 at 2:06pm:
Further note, I have added the geo no for the Cambridge store, I can verify it as I have used it previously & again today but it is only showing in the unverified database & without showing it is the Cambridge store, I must have done something wrong so perhaps it could be corrected.  Sorry & thanks.

Thanks, I have amended the entry and moved it to the verified listings.
Back to top
 
 
IP Logged
 
Barbara
Supreme Member
*****
Offline



Posts: 598
Re: BHS/GE Money
Reply #5 - Feb 29th, 2008 at 12:17pm
 
Help!   I am going round in circles on this one!   Have tried both GE Money & BHS switchboards.   GE Money (0208 861 1313) agreed to transfer me to declined applications giving me a no of 0870 1212430 in case I was cut off, I was on hold for 8 minutes & then the person I spoke to advised me to call another no 0870 2416212, I said I could not call 0870s from my phone & he gave me 0141 951 1253 which just goes dead.   The 0870 2416212 is in the database here but is for Experian who cannot deal with this query unless I go through all the credit report thing etc which I do not need to do.   BHS switchboard (0207 262 3288) just put me through to customer services who are the overseas call centre who tell me they cannot deal with it & I must ring 0870 .......   I am almost desperate enough to try an 0870 number but each person I speak to gives me a different one so I don't know which is correct.   Does anyone either have a reliable geo no for BHS declined applications (or even an 0870) or any advice how I can proceed?   I am now even unsure whether it is BHS or GE Money I need to contact.

Thanks.
Back to top
 
 
IP Logged
 
Dave
Global Moderator
*****
Offline



Posts: 9,902
Yorkshire
Gender: male
Re: BHS/GE Money
Reply #6 - Feb 29th, 2008 at 7:30pm
 
Barbara wrote on Feb 29th, 2008 at 12:17pm:
Help!   I am going round in circles on this one!   Have tried both GE Money & BHS switchboards...

So what about 0113 2807080 or 020 81810000 ?
Back to top
 
 
IP Logged
 
Barbara
Supreme Member
*****
Offline



Posts: 598
Re: BHS/GE Money
Reply #7 - Mar 1st, 2008 at 2:32pm
 
I had already tried the Leeds no which, as I said in an earlier post just seems to take you to an overseas call centre where the people have poor English, anyway they couldn't/wouldn't help.   I tried the 020 no & that took me to someone with rather better English but again I get this line about having to writethey couldn't put me through to the dept, there is no telephone number for declined applications (odd, the staff instore are trained to tell customers whose applications are declined to call an 0870 no!)   The address I was given is The Appeals Dept., Trent House, Torre Road, Leeds LS99 2BD.   I googled the postcode & this is GE Money with the Leeds telephone no that goes to the overseas call centre etc etc etc....    This must be a situation which arises for many people (from what I am told about the number of declined applications) so a geo no for this lot could be very helpful to a lot of people.
Back to top
 
 
IP Logged
 
Page Index Toggle Pages: 1
Send Topic Print
(Moderators: bbb_uk, CJT-80, DaveM, Forum Admin, Dave)

Website and Content © 1999-2024 SAYNOTO0870.COM. All Rights Reserved. (DE)
Written permission is required to duplicate any of the content within this site.

WARNING: This is an open forum, posts are NOT endorsed by SAYNOTO0870.COM,
please exercise due caution when acting on any info from here.


SAYNOTO0870.COM » Powered by YaBB 2.5.2!
YaBB Forum Software © 2000-2024. All Rights Reserved.


Valid RSS Valid XHTML Valid CSS Powered by Perl Source Forge