Barbara
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I had already tried the Leeds no which, as I said in an earlier post just seems to take you to an overseas call centre where the people have poor English, anyway they couldn't/wouldn't help. I tried the 020 no & that took me to someone with rather better English but again I get this line about having to writethey couldn't put me through to the dept, there is no telephone number for declined applications (odd, the staff instore are trained to tell customers whose applications are declined to call an 0870 no!) The address I was given is The Appeals Dept., Trent House, Torre Road, Leeds LS99 2BD. I googled the postcode & this is GE Money with the Leeds telephone no that goes to the overseas call centre etc etc etc.... This must be a situation which arises for many people (from what I am told about the number of declined applications) so a geo no for this lot could be very helpful to a lot of people.
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