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Ripped off by call provider then abandoned by b.t. (Read 6,131 times)
sassyknack
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Ripped off by call provider then abandoned by b.t.
Mar 25th, 2008 at 8:16am
 
I was talked into changing to sky talk and in consequence have no recourse to my line provider even to get a request  for a line tested...B.t.just send a recorded message back saying in effect I am not their problem see my service provider....they  also       say at sky  its not their problem and meanwhile I start to go berserk   Grin     I have a bill for £i50  plus, this  month   because of a broadband hassle   its great fun being put through to a phillipino call centre at £1 a minuite to wait in a queue, and then speaking to some woman who CANNOT  and I mean cannot speak English...I did not know people shout at call centres till I read it last week in the paper....now Ive joined the fun    too (but it would be much more fun if I wasn£t footing the bill)
    I"m so cross I could stamp my little feet   ooooooooohh!   Smiley
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Dave
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Re: Ripped off by call provider then abandoned by
Reply #1 - Mar 25th, 2008 at 12:02pm
 
sassyknack wrote on Mar 25th, 2008 at 8:16am:
I was talked into changing to sky talk and in consequence have no recourse to my line provider even to get a request  for a line tested...B.t.just send a recorded message back saying in effect I am not their problem see my service provider....

Your line provider is Sky, thus why are you contacting BT??
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Heinz
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Reply #2 - Mar 25th, 2008 at 1:05pm
 
If you've handed your line rental over to Sky, you are no longer a BT customer and so I have to agree with Dave's comment.

It sounds like 'abandoned by BT' in your thread title should really have been 'abandoned by Sky.'
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After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015
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jgxenite
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Re: Ripped off by call provider then abandoned by
Reply #3 - Mar 25th, 2008 at 4:08pm
 
sassyknack wrote on Mar 25th, 2008 at 8:16am:
[...] its great fun being put through to a phillipino call centre at £1 a minuite to wait in a queue [...]


I doubt it is costing you £1 a minute to call Sky. Did you not know we have a long-running thread on alternative numbers for Sky? You can find the latest working numbers here.
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Dave
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Re: Ripped off by call provider then abandoned by
Reply #4 - Mar 25th, 2008 at 4:36pm
 
jgxenite wrote on Mar 25th, 2008 at 4:08pm:
I doubt it is costing you £1 a minute to call Sky. Did you not know we have a long-running thread on alternative numbers for Sky? You can find the latest working numbers here.

And refer to this post for loads of Sky numbers.

For Sky Talk, try 01506 421712.  Wink
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nutellajunkie
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Re: Ripped off by call provider then abandoned by
Reply #5 - Apr 1st, 2008 at 1:01pm
 
I suggest cleaning your keyboard!

All that fluid is making your keys stick, spesh that space bar!
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