Keith wrote on Mar 30
th, 2008 at 5:59pm:
Surely this is not allowed?
One would hope not but only the BBC or ultimately the BBC Trust control what is actually broadcast on the BBC. Ofcom have no jurisdiction.
File an official complaint at
www.bbc.co.uk/complaints/. Also make sure to forward a copy of your complaint by email to frank.stock@bbc.co.uk who is investigating this issue.
When I last spoke to Mr Stock he was talking in terms of the BBC potentially adopting over-arching policy for all their programs that forbade the use of anything other than 01, 02 and 03 numbers and replacing the 0870 number for BBC Information with an 03 number. Worryingly though I have heard nothing further from Mr Stock lately and of course Ofcom (with their decision to indefinitely postpone 0870 price changes on spurious and quite unjustified grounds) seem to have given the green light to continued lieing about 084 and 087 call charges.
You might also want to email BBC Head of Sport - roger.mosey@bbc.co.uk, Jana Bennett - Director, Vision - jana.bennett@bbc.co.uk and Tim Davie, Director, Marketing, Communications and Audiences - tim.davie@bbc.co.uk