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Vistaprint (Read 12,659 times)

cbx058 Newbie Offline Posts: 3	Vistaprint Mar 31^st, 2008 at 1:48pm Has anyone found another number for the Customer services at Vistaprint I am trying to get a refund of monies paid to PTI Euope Region ~ Edited by Dave: Thread title amended
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jgxenite Supreme Member Offline Help us to help you - read the instructions!! Posts: 1,454 Gender:	Re: Vista print scam Reply #1 - Mar 31^st, 2008 at 2:02pm Please read the guide and post some more information please. At the very least, include the non-geographic number and their website. I had a similar issue with Amazon, but the money got refunded automatically and then paid out correctly later (without my intervention).
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cbx058 Newbie Offline Posts: 3	Re: Vista print scam Reply #2 - Mar 31^st, 2008 at 2:03pm Sorry total amateur, the vista print scam customer servcies number is 0845 0261100
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Dave

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Re: Vista print scam
Reply #3 - Mar 31^st, 2008 at 2:04pm

As per jgxenite's post - please give us a fighting chance. You could not have eluded to much else. In what way is this a "scam"?

Does this company have a website? What is the company's address? Where was this advertised? Why do we bother with instructions when people can't be bothered and expect others to do some basic spade in order to help the requestor???? Roll Eyes

« Last Edit: Mar 31^st, 2008 at 2:06pm by Dave »

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cbx058

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Posts: 3

Re: Vista print scam
Reply #4 - Mar 31^st, 2008 at 2:09pm

When you order the 'free' vista print cards, there is either a tick box or its in the terms and conditons which subscribes you to PTI Europe region a discount club allegedly, but I have had money removed from my account but have never received membership details or details of how I coudl save money. If you go on google and type in PTI Europe you get loads of chat, saying similar things with reference to Amazon, AOL, and Vista print. I spent twenty minutes on the phone cancelling my subscription, with a lady in a far country, but she said I had to ring the 0845 nuumber to get a refund

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jgxenite

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Help us to help you -
read the instructions!!

Posts: 1,454
Gender: male

Re: Vista print scam
Reply #5 - Mar 31^st, 2008 at 2:26pm

Well, it would appear that this "Adaptive Affinity" (the owners of VP rewards) is America-based. Their contact number in the US is 14026612000. Whether calling them there will shed any light on this, I don't know. I'd also ring VistaPrint on 0800 028 8251 and complain to them about it.

If all else fails, contact BBC Watchdog on 020 8535 1000.

There is a thread running on this already at MoneySavingExpert.com - http://forums.moneysavingexpert.com/showthread.html?t=202892

I don't mind helping you with your request as long as you read the instructions!

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anibox Junior Member Offline Posts: 73 Bexley Gender:	number not working Reply #6 - Dec 4^th, 2009 at 3:01pm hi, just letting you know that the following number that you have for Vistaprint 0800 7216214 is not working ...
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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: number not working Reply #7 - Dec 4^th, 2009 at 3:11pm anibox wrote on Dec 4^th, 2009 at 3:01pm: hi, just letting you know that the following number that you have for Vistaprint 0800 7216214 is not working ... Thanks. This number is not recognised so I have removed the entry from the database.
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